A5 - Monitoring work Flashcards
1
Q
Line manager
A
someone who supervises members below them to ensure effective care
Its the line managers responsibility to address issues and take appropriate action
2
Q
External inspections by relevant agencies
A
All health care settings in the UK are regularly inspected by independent government settings
- care quality commision
- OFSTED
3
Q
Whistle Blowing
A
when a member of staff is aware that the quality of care at their workplace is poor and reports this to bring change
- whistle blowers are protected by law and shouldn’t be treated unfairly or lose their job
4
Q
Service User Feedback
A
- meetings to share ideas
- a suggestion box
- private meetings
- report to external agencies
- representing committee
5
Q
Criminal Investigation
A
In extreme circumstances where criminal investigations take place there may be sexual, physical, financial or emotional abuse
