A3 - Specific responsibilities Flashcards
anti-discriminatory practice protects:
- Ethnicities
- race
- age
- religion
- sexual orientation
- disabilities
Direct Discrimination
treating someone differently because of their characteristics
Indirect Discrimination
when an organisations practices have a different effect on some people
Prejudice
preconceived opinions or fixed attitudes about a social group, that aren’t based on reason/ evidence
How can HC workers promote anti-discrimination
- address their own prejudice
- meet clients needs no matter what
- celebrate contribution
- actively challenge any discrimination
Adapting provision
- wheelchair access
- translator/ interpreter
- diet requirements
- hearing aids
Empowerment
Giving individuals information and support so they can make informed decisions and choices about their life in order to live independently
Strategies to empower individuals
- promoting individualised care
- promoting and supporting individuals rights
- supporting beliefs, cultures and preferences
- supporting individuals to express their needs
- balancing individuals rights
- dealing with conflict
Promoting individualised care
allowing individuals to make their own decisions increases independence and boosts confidence
Promoting and supporting individuals rights
- preferences will be known
- rights to dignity and independence
- boosts self-esteem and confidence
Supporting beliefs, cultures and preferences
- celebrate diversity
- provide translators, prayer room, dietary options etc
Service user should be fully respected and not ignored
Supporting individuals to express their needs
If service users cannot express their own needs someone else can:
- translator
- signer
- advocate
- family+ friends
Balancing individuals rights
- a service user may wish to live independently but aren’t safe to
- right to confidentiality but also protection from harm
- Jehovas witnesses do not believe in blood transfusions but it may be essential
Dealing with conflict
- GP surgeries, hospital wards, residential care homes, domiciliary care settings
- vulnerable children, young adults and elderley
Dealing:
- know where exits are
- remove potential weapons
- allow space
- call for help ASAP
Risk Assessment
identifying hazards and risk factors that could potentially cause harm
Risk
the chance an action could happen and harm you
Hazard
a potential source of harm
Health and Safety at work Act 1974
ensures all working environments are maintained and safe
What Employers must do to ensure safety
- provide health and safety training
- keep a record of all accidents
- provide health + safety equipment
- undertake a risk assessment
What Employees must do to ensure safety
- not intentionally damage and equipment
- cooperate with employer with H+S procedures
- take responsibility of their own safety and others in the workplace
Carrying out a risk assessment
1- Identify what the hazards at the setting are
2- Identify who is at risk
3- Evaluate level of risk 1-4
4- Identify ways to limit the risk
5- Review measures taken to minimise risk
Safeguarding
protection of individuals and the safeguarding policies and procedure within settings
Safeguarding and protecting individuals from abuse
Designated Safeguarding officer lead (SOL) in every care setting
- listen carefully
- take them seriously
- reassure + support
- communicate at their pace
- boundaries of confidentiality
Protecting everyone from infection
Procedures:
- wash hands all the time
- safe handling + disposal of sharps
- soiled linen washed separate
- wear PPE
- clean all equipment
Control of substances harmful to health 2002
(COSHH)
Hazardous waste
- waste containing substances that can cause serious harm to people
- soiled dressings
- explosives
- flammable materials
- poisons
Ensure hazardous waste is disposed of properly
Safe disposal
Clinical waste = yellow bag, burned
Sharps = yellow sharps box, sealed and burned
Body Fluid = Flushed down Sluice drain
Soiled Linen = Red laundry bag, washed at suitable temp
Recyclable equipment = blue bag, sterilised and returned
Reporting and Recording Accidents + Incidents
Less serious acc/inci must be recorded in an accident book
Notifiable deaths, injuries or diseases report through RIDDOR:
- food poisoning
- rubella
- tuberculosis
- broken bones
- serious burns
- death
Barriers to reporting accidents/incidents
- if incident is not seen as important
- accident form is too long
- care staff have other pressing duties
- no pressure from managers
Complaints procedures *
All care organisations have a complaints procedure
People who complain have a right to:
- complaint dealt with promptly
- have a proper investigation
- know the outcomes
- receive compensation if they’re physically or psychologically harmed
Provision of first aid procedures
First aid incidents must be recorded in an accident book:
- name
- nature of incident
- date, time, location
- treatment given
Records must be truthful and accurate as they could be used in court
Health + Safety Regulations 1981
governs provision of first aid that is adequate + appropriate
Data Protection Act 1998
Sets out the rules governing the process and use of personal information in H+SC settings and other agencies that hold information
Data must:
- be accurate and up to date
- be safe and secure
- not kept longer than necessary
- only be used for the reason its been given for
Legal and workplace requirements
Data protection act is within policies and procedures that regulate staff
All employees have a responsibility to ensure service users information is protected
Recording and storage of data
Storing info
- locked away + password protected
Accessing info
- no access to info they do not need
- only relevant people have password
Sharing info
- only shared to professionals who have the right and need to know
Confidentiality, safeguarding and legal disclosure
- all personal records must be kept secure and only used for their intended purpose
- shouldn’t be available for people without a reason
If a child or vulnerable person discloses information to you, safeguarding procedures must be followed
Professional Bodies
- General Medical Council
- Nursing and Midwifery council
- Health Care professionals council
- The royal college of nursing
Each professional body monitors the:
- level + content of the initial education training of members of their professions
- continuous professional development
- standards of professional practice in their everyday work
Following codes of professional conduct
Professional organisations publish codes of conduct for members that must be followed
If you do not meet the standards it will be investigated
- whistleblowing
Continuous Professional Development
Each professional body requires its members to complete regular CPD:
- training on new procedures/ equipment
- providing evidence
CPD always requires evidence that its members are up to date with current safeguarding regulations
Care certificates
Were introduced for other H+SC workers who were not members of professional bodies
