9 - HR Management Flashcards
1
Q
What is human resource management?
A
- Strategic, integrated and logical approach to employment, development, and well-being of the people w/in the organization
- Focus is on recruitment of, management of and providing guidance for those who work in an organization
2
Q
Examples of human resource management
A
- Recruitment & hiring
- Orientating employees
- Training and development
- Performance management
- Compensation and benefits
- Motivating employees
- Employee safety
- Compliance w/ labour laws
- Employee wellness
- Communication
- Administration
3
Q
Human resource management goals
A
- Develop and implement HR strategies to achieve the organizations goals
- Develop a high-performance work culture
- Ensure the “best” people are hired
- Create a positive work environment
- Ensure people are managed ethically
4
Q
Why is “good” HRM important?
A
- Fosters motivated people and commitment
- Improves productivity
- Provides safe working environments (less errors, employee accidents)
- Improves efficiency and quality of work completed
- *Critical to the success of any business
5
Q
Describe strategic HR management
A
- Integrating strategic management w/ HR management
- Integration of business/ organizational goals and the planning of human resources
- Provides a sense of direction for the organization
- Considers the needs of employees
- Defines how an organizations goals will be achieved through people based on HR strategies, polices and procedures
- Helps to establish a competitive advantage
6
Q
Describe HR management planning
A
- Systematic planning process designed to maximize employees’ values
- Ensure the best “fit” between employees and the job
- “Road map” of current and future HR needs based on the strategic plan
7
Q
Importance of HR planning
A
- Need to prepare for the future
- Remain competitive
- Assess current needs and projected needs
- Consider potential problems
- Anticipate changes in the workforce
- Adding in new services –> need new skills?
8
Q
Describe an environmental scan
A
- Develop an understanding of the current workforce
- Create a skills inventory of current employees
- Projected needs in the business (shortages or surpluses)
9
Q
How to forecast demand for labour?
A
- Consider marketplace trends
- Salaries (competitors included)
- Job market (supply and demand)
- Anticipate -> turnover, promotions, retirements
10
Q
What is needed to develop the HR plan?
A
- Outline the HR needs and priorities
- Determine how you will fill the gaps and needs of the organization (recruitment, hiring)
- Implement changes needed to reach goals
- Consider training needs of current employees
11
Q
Briefly describe what orientation is
A
- Intro of the employee to the job and the organizational culture
- Familiarize employee w/ job and others
- Learn about values, beliefs and accepted behaviours of the organization
12
Q
Describe performance appraisals
A
- Formal review of an employee’s performance
- Provides an opportunity to access the ability of an employee to fulfill the job recruitments
13
Q
What is a high-performance workplace (HPW)?
A
- Set of human resource management policies and practices that produce effective or superior employee performance
- Encourages best practices that result in better skills, engaged and committed employees, high levels of performance and profitability
14
Q
Characteristics of a high-performance workplace?
A
- Focus on HR/people -> fair, open recruitment
- Employee involvement
- Diversity and equality
- Variety in work patterns (flexible hours, work-life balance)
- Innovation encouraged/ supported
- Invest in training and development (highly skilled and adaptable workforce)
15
Q
Describe high performance culture
A
- Organization clearly defines mission and goals
- Develops functioning teams (commitment to continual growth)
- Employees understand what is expected of them
- “Free flowing” communication
- Employees feel valued, rewarded and are “fit” w/ the job they are hired for
- Value superior quality and service
- Strong leadership
- Positive work environment w/ committed, empowered and motivated employees
- Employees are involved in all planning processes
- Environment of trust, teamwork, and respect
