16 - Inventory Management Flashcards

1
Q

What is inventory management?

A
  • Practice of planning, organizing and controlling inventory in order to create profit for a business
  • A major asset and investment in a business -> approx. 75% of expenses
  • The balance between supply and demand of a product and controlling the costs involved
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2
Q

What are the various inventory costs?

A
  • Ordering costs -> costs that occur every time you place an order
  • Holding or “carrying” costs -> costs that involve storing the inventory prior to being sold
  • Shortage costs -> out of stock costs
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3
Q

What is perpetual inventory control?

A

Updates inventory after each purchase/ sale (“point of sale”/ POS system)

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4
Q

What is periodic inventory control?

A
  • Manually count stock at specific intervals
  • Used for reordering of slow-moving stock
  • Costs for managing inventory are very high b/c of the time that must be spent to maintain the inventory
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5
Q

Tips to manage inventory

A
  • Place fewer orders (larger orders fewer times per week)
  • Monitor computerized inventory systems -> adjust order levels when demand decreases for a product
  • Decrease inventory levels -> remove outdated stock, stock that is rarely used, excess stock, backroom stock
  • “Good” inventory that customers want/ will purchase
  • Are stock levels managed? (In-stock when needed w/ minimal number of “empty spots”)
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6
Q

What is inventory turnover rate?

A

Annual cost of sales (COGS) / average inventory

**Use average inventory b/c products will vary over the year (seasonal inventory)

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7
Q

Formula for average inventory

A

Beginning inventory + ending inventory / 2

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8
Q

What is the average prescription turnover rate for community pharmacy?

A
  • 11.7

- Dependent on size of pharmacy, demographics, how well inventory is managed, services offered

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9
Q

What is the average prescription turnover rate for hospital pharmacy?

A
  • 14-16

- Pharmacy contracts help to control inventory costs

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10
Q

What does it mean when inventory turnover above benchmark?

A
  • Inventory is at a level comparable to sales (bought, sold and replaced quickly)
  • May not be purchasing enough inventory and may need to be increased (not meeting customer demands)
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11
Q

What does it mean when inventory turnover below benchmark?

A
  • Not selling stock/ profit efficiently (buying too much inventory)
  • Inventory may need to be decreased
  • Stock is sitting on the shelf too long (excess inventory or “dead” stock)
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12
Q

Tips to improve inventory turnover

A
  • Increase sales w/o changing ordering methods (no increase in inventory) –> re-merchandize products
  • Decrease inventory w/o losing sales:
    • Buy more frequently
    • Buy in smaller quantities
    • Remove outdated merchandise
  • Increase sales and decrease inventory at the same time
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13
Q

5 R’s of purchasing

A
  • Right product
  • Right quantity
  • Right price
  • Right time
  • Right vendor
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14
Q

Describe “right product” of purchasing

A
  • Determining which products to stock is determined by -> past usage, target market, formularies, top 100 drugs
  • Space should be given to those products w/ highest turnover or sales
  • Determined by the target market, type of business, prescriber habits and 3rd party coverage (Rx products)
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15
Q

Describe “right quantity” of purchasing

A
  • Amount of stock carried to match consumer demand and to prevent shortages but excess stock is not sitting on shelves or becoming outdated
  • Consider average sales/ demand of a product
  • High inventory levels could decrease cash flow
  • Low inventory levels could result in lost sales
  • Must consider seasonal fluctuations when possible
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16
Q

Describe “right price” of purchasing

A
  • Important to acquire the product at the right price

- Quantity discounts (generic rebates, volume purchasing, cash discounts)

17
Q

Describe “right time” of purchasing

A
  • Coordinate ordering practices to keep stock at a minimum while making sure that product is available when needed
  • Order after item sold or stock depleted
  • POS systems help to control inventory
  • How can you make sure that product is available when needed?
    • Look at what spaces are empty
    • Talk to patients and plan
18
Q

What are some purchasing methods to control inventory?

A
  • Order the total amount of a product once at the beginning of the year (must purchase total quantity and carry the product for a year)
  • Keep the minimum stock on hand and order when falls below
  • Paying for minimum quantity and ordering as needed leaving cash in the business
  • Min/ max levels of inventory
19
Q

Purchasing challenges

A
  • Minimum quantities available
  • Seasonal fluctuations
  • Appearance on the shelf (too little or too much stock on shelves; inventory in the back room)
  • Purchasing incentives
20
Q

Causes of outdated inventory

A
  • Excess inventory
  • New stock placed on shelf in front of old stock
  • Change in prescribing practices/ patient needs
  • Formulary changes
21
Q

Prevention of outdated inventory

A
  • Rotation of stock
  • Regular monitoring of expiry dates
  • Use brand before formulary change occurs
22
Q

Causes of damaged inventory

A
  • Spilled or broken product (IV bags, liquid medication, broken tablets/ capsules)
  • Water/ fire damage
  • Breakdown of freezers/ power outages
23
Q

Prevention of damaged inventory

A

Proper inventory storage to prevent breakage/ spillage

24
Q

Prevention of theft

A
  • Security measures
  • Inventory counts (identify and minimize loss)
  • Strong policy and procedures
25
Q

Ideal pharmacy layout

A
  • Allows for integration of new technology or services
  • Accommodates increased volume
  • Easy accessibility to pharmacy staff by patients
  • Allows for efficient, accurate service to px
26
Q

“New” ideas to improve workflow

A
  • Increase use of technology -> refill reminders through text messaging, Med Sync programs
  • Update pharmacy design -> consider how physical changes could improve workflow
  • Retrain pharmacy staff -> include staff in making changes that will improve workflow