6.4.1: When to Use Which UX Research Methods Flashcards

1
Q

6.2.2: UX Research Cheat Sheet

A

https://www.springboard.com/workshops/ui-ux-design-career-track/learn#/curriculum/32254

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2
Q

What are the 4 most common stages of product development processes?

A
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3
Q

What is the purpose and goal of Discover? When is it important to do? Give methods

A
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4
Q

What is the purpose and goal of Explore? When is it important to do? Give methods

A
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5
Q

Why is important to not try all research methods? How should you go about it? (hint: money and time)

A
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6
Q

What is the purpose and goal of Test? When is it important to do? Give methods

A
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7
Q

OPTIONAL 6.2.3: Method cards

A

https://methods.18f.gov/

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8
Q

The 3-dimensional framework: Attitudinal Behavioral; Qualitative vs Quantitative, Context of Use:
(KEEP AN EYE ON THE TABLE)
6.4.1 Original Article Link

A

https://www.nngroup.com/articles/which-ux-research-methods/

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9
Q

many design teams unfortunately use only one or two methods they are familiar with. What is the key question when deciding on methods?

A
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10
Q

Why do marketing departments use attitudinal research heavily?

A
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11
Q

Why usability studies should rely more on behavior

A

http://www.nngroup.com/articles/first-rule-of-usability-dont-listen-to-users/

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12
Q

Focus groups tend to be less useful for usability purposes

A

http://www.nngroup.com/articles/focus-groups/

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13
Q

How does Focus group give a top-of-mind view of what people think about a brand or product in a group setting? Why is it important?

A
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14
Q

Why is usability studies and field studies the most popular methods?

A
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15
Q

What distinction do you have to make when using qualitative and quantitative studies?

A
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16
Q

What does Context of Product Use have to do with UX research? Name 4 types of “context” studies?

17
Q

Phases of Product Development (The Time Dimension). Explain the Goal, Approach, and Typical Methods for all 3 Phases.

18
Q

Name the 20 UX Methods mentioned in the article and explain each of them in the next 20 flashcards:

19
Q

Usability-Lab Studies

20
Q

Ethnographic Field Studies

21
Q

Participatory Design

22
Q

Focus Groups

23
Q

Interviews

24
Q

Eyetracking

25
Usability Benchmarking
26
Moderated Remote Usability Studies
27
Unmoderated Remote Panel Studies
28
Concept Testing
29
Diary/Camera Studies
30
Customer Feedback
31
Desirability Studies
32
Card Sorting
33
Clickstream Analysis
34
A/B Testing
35
Unmoderated UX studies
36
True-Intent Studies
37
Intercept Surveys
38
Email Surveys
39
OPTIONAL: 6.4.3: Method Cards