6. Managing Social Responsibility and Ethics Flashcards

1
Q

Social Obligation

A

the obligation of a business to meet its economic and legal responsibilities and nothing more.

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2
Q

Classical view of management

A

– the view that management’s only social responsibility is to maximize profits.

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3
Q

Socioeconomic view

A

the view that management’s social responsibility goes beyond making profits to include protecting and improving society’s welfare.

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4
Q

Social responsiveness

A

when a firm engages in social actions in response to some popular social need.

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5
Q

Social responsibility

A

a business’s intention, beyond its legal and economic obligations, to do the right things and act in ways that are good for society.

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6
Q

Social Screening

A

applying social criteria (screens) to investment decisions

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7
Q

Green Management

A

managers consider the impact of their organization on the natural environment.

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8
Q

Legal (or Light Green) Approach

A

firms simply do what is legally required by obeying laws, rules, and regulations willingly and without legal challenge.

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9
Q

Market Approach

A

firms respond to the preferences of their customers for environmentally friendly products.

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10
Q

Stakeholder Approach

A

firms work to meet the environmental demands of multiple stakeholders—employees, suppliers, and the community.

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11
Q

Activist Approach

A

firms look for ways to respect and preserve the environment and be actively socially responsible.

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12
Q

Ethics

A

principles, values, and beliefs that define right and wrong behavior.

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13
Q

Preconvention level of Moral Development

A

a person’s choice between right or wrong is based on personal consequences.

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14
Q

Conventional level of Moral Development

A

ethical decisions rely on living up to the expectations of others.

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15
Q

Principled level of Moral Development

A

individuals define moral values apart from the authority of the groups or society in general.

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16
Q

Values

A

basic convictions about what is right and wrong.

17
Q

Ego Strength

A

a personality measure of the strength of a person’s convictions

18
Q

Locus of Control

A

a personality attribute that measures the degree to which people believe they control their own fate.

19
Q

Values-based management

A

the organization’s values guide employees in the way they do their jobs.

20
Q

Issue intensity (6 characteristics)

A
  • Greatness of harm
  • Consensus of wrong
  • Probability of harm
  • Immediacy of consequences
  • Proximity to victim(s)
  • Concentration of effect
21
Q

Employee Selection

A

an opportunity to learn about an individual’s level of moral development, personal values, ego strength, and locus of control.

22
Q

Code of ethics

A

a formal statement of an organization’s primary values and the ethical rules it expects its employees to follow

23
Q

Social Entrepreneur

A

an individual or organization who seeks out opportunities to improve society by using practical, innovative, and sustainable approaches.

24
Q

Corporate Philanthropy

A

can be an effective way for companies to address societal problems

25
Q

Employee Volunteering Efforts

A

a popular way for businesses to be involved in promoting social change.