1. Managers in the workplace Flashcards
Manager
Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished.
First-line Managers
Individuals who manage the work of non-managerial employees.
Middle Managers
Individuals who manage the work of first-line managers.
Top Managers
Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization.
Organization
A deliberate arrangement of people assembled to accomplish some specific purpose (that individuals independently could not accomplish alone).
Common Characteristics of Organizations
Management
Management involves coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively.
Planning
Defining goals, establishing strategies to achieve goals, and developing plans to integrate and coordinate activities.
Organizing
Arranging and structuring work to accomplish organizational goals.
Leading
Working with and through people to accomplish goals.
Controlling
Monitoring, comparing, and correcting work.
Interpersonal roles
Figurehead, leader, liaison
Informational roles
Monitor, disseminator, spokesperson
Decisional roles
Entrepreneur, disturbance handler, resource allocator, negotiator
Technical skills
Knowledge and proficiency in a specific field
Human skills
The ability to work well with other people
