2. Managing the Environment and the Organization’s Culture Flashcards

1
Q

Omnipotent view of management:

A

The view that managers are directly responsible for an organization’s success or failure.

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2
Q

Symbolic view of management:

A

The view that much of an organization’s success or failure is due to external forces outside managers’ control.

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3
Q

The benefits of good stakeholder relationships

A
  • Improved predictability of environmental changes
  • Increased successful innovations
  • Increased trust among stakeholders
  • Greater organizational flexibility to reduce the impact of change
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4
Q

Strong Cultures

A
  • Organizational cultures in which the key values are intensely held and widely shared.
  • The more employees accept the organization’s key values and greater their commitment to those values, the stronger the culture.
  • The stronger the culture becomes, the more it affects the way managers plan, organize, lead, and control.
  • Strong Cultures are associated with high organizational performance.
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5
Q

How Employees learn culture

A
  • Stories
  • Rituals
  • Material Artifacts and Symbols
  • Language
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6
Q

Five cultural characteristics of spiritual organizations

A
  1. Strong sense of purpose
  2. Focus on individual development
  3. Trust and openness
  4. Employee empowerment
  5. Tolerance of employee expression
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