2. Managing the Environment and the Organization’s Culture Flashcards
1
Q
Omnipotent view of management:
A
The view that managers are directly responsible for an organization’s success or failure.
2
Q
Symbolic view of management:
A
The view that much of an organization’s success or failure is due to external forces outside managers’ control.
3
Q
The benefits of good stakeholder relationships
A
- Improved predictability of environmental changes
- Increased successful innovations
- Increased trust among stakeholders
- Greater organizational flexibility to reduce the impact of change
4
Q
Strong Cultures
A
- Organizational cultures in which the key values are intensely held and widely shared.
- The more employees accept the organization’s key values and greater their commitment to those values, the stronger the culture.
- The stronger the culture becomes, the more it affects the way managers plan, organize, lead, and control.
- Strong Cultures are associated with high organizational performance.
5
Q
How Employees learn culture
A
- Stories
- Rituals
- Material Artifacts and Symbols
- Language
6
Q
Five cultural characteristics of spiritual organizations
A
- Strong sense of purpose
- Focus on individual development
- Trust and openness
- Employee empowerment
- Tolerance of employee expression