5I Flashcards
Lewin's Three Step Change Model
what is Lewin’s three-step change model
Process that can be used by a business to implement change successfully
what is the Unfreeze step
Moving a business to a state where stakeholders are prepared to undergo change
Unfreeze is trying to get the business____ for change
what is the change step
Involves moving a business towards its desired state
-Change is trying to get the business____ for change
what is the refreeze step
Involves ensuring a change is sustained within a business for the long term
Refreeze is trying to get the business____ for change
What techniques are utilised in the unfreeze step
-Challenge mental models=KPI’s=vision statement
-Change in management skills=decentralise communication
-Offering incentives=through communication way=saying if you come for example=you will be rewarded in this way.
E.g.=towards general community=persuading them that the change will be beneficial.
What techniques are utilised in the change step
-Low-risk and high-risk strategies
-management strategies from 5B-5D=
:staff training(n.)
:staff motivation(n)
:change in management style(n.)
:change in management skills(n.)
:Cost cutting(n.)
:increased Investment in technology(n.)
:Improving quality in production(n.)
:Initiating Lean production techniques(n.)
:Innovation(n.)
:Global sourcing of inputs as a business opportunity(n.)
:Overseas manufacture as a business opportunity(n.)
:global outsourcing as a business opportunity(n.)
E.g.=manipulating general community through high-risk strategy of Manipulation to make them believe manager is right.
What techniques are utilised in the freeze step
-Make it part of corporate culture
-introduction of new standards=To look like business trusts in its product to do well even if it does not=increasing customer security and trust, increasing number of sales.
-Introduction of new policies=To look like business trusts in its product to do well even if it does not=increasing customer security and trust, increasing number of sales.
e.g.=try make the change official=
:OHNS training(IS THIS HOW YOU SPELL IT)
:Performance related pay
:reward and agreement
:career advancement
The refreeze step ensures the change is implemented in the long term, so businesses may implement strategies, such as introducing new policies or writing new job descriptions, to prevent employees from reverting to previous ways of operating.
