5.3 Lean Production HL Flashcards

1
Q

Lean production

A

producing efficiently and minimizing wasted resources whilst maintaining high quality

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2
Q

examples of wastes

A
  1. transportation costs
  2. movement of people
  3. holding too much stock
  4. waiting time in production
  5. too much complexity (overprocessing)
  6. defect products
  7. overproduction
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3
Q

how to increase efficiency
(ratio of output to input)

A
  1. improve EE’s skills
  2. improve motivation
  3. better technology
  4. better management
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4
Q

continuous improvement (Kaizen)

A

a philosophy whereby all EE’s contribute to improving the production process
opposite of autocratic leadership
large one-off imrpovements by management

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5
Q

requirements for kaizen and pros and cons

A

requirements:
* inclusive culture
* all EEs are empowered

P:
* motivation for EEs
* new ideas

C:
* resistance from senior managers
* training needed

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6
Q

Just in time production

A

a stock control method in which inputs arrive just before they are used in the production process
finish products are delivered to consumers as soon as they are produced

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7
Q

requirements for JIT

A
  • good relationship w suppliers
  • flexible staff and machinery
  • accurate forecasted demand (sales)
  • suitable IT systems
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8
Q

Pros of JIT

A
  • hold less stock - reduced opportunity cost, more factory space
  • stock does not become outdated
  • can respond to the market quickly
  • motivated staff - job rotation and enrichment
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9
Q

Cons of JIT

A
  • Entirely dependent on suppliers
  • higher delivery costs and less bulk buying
  • need to purchase and maintain IT
  • loss in reputation if unable to meet orders
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10
Q

cradle to cradle

A

production techniques that are efficient but also waste free and sustainable
recycling
resource recovery model

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11
Q

quality control

A

inspection of the product or service

impact:
* negativity amongst staff
* costly as have to hire quality control managers
* lack of EE responsibility

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12
Q

quality assurance

A

setting agreed quality standards at all stages in the production process to ensure customer satisfaction
not just on the finished product
standards for:
design, input quality, production, delivery and after-sales service

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13
Q

advantages of quality assurance over control

A
  • all EEs are responsible
  • increased EE motivation - job enrichment
  • can identify where the problem is
  • prevention rather than inspection - reduced need for final inspection
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14
Q

benchmarking

A
  • a process where you identify the best firms in the industry and compare this to your own firm
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15
Q

quality circle

A

group of EEs meet regularly to discuss ways of improving quality
they then present their ideas to management

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16
Q

Total quality management (TQM)

A

All EEs are involved in the process and it is part of the job
requires a company culture and extensive training
think of your internal customer - ‘customers’ wihtin the organisation who use your ‘product’
technology is allowing this to go further

17
Q

international standards

A

international organisation for standardization (ISO)
sign of quality assurance but:
costly
training
bureaucracy involved