2.5 Organizational Culture HL Flashcards
Culture
the shared values, attitudes and beliefs of the people in a group or in a society
Organizational Culture
the shared values…
influences the way employees interact and make decisions
‘what is normal’
Ice berg model (visible)
dress code
organizational structure -hierarchy
mission statement
what people call each other
Iceberg model (Non-visual)
staying late
salary expectations
teamwork
jokes and ‘banter’
What might influence organizational culture?
Type of business
Organizational structure
Location
Management
Other
What type of business is it (influence)
mission and vision statements
NGO vs investment bank
Organizational structure (Influence)
vertical vs horizontal
Location (influence)
country city etc
Management (influence)
centralized or decentralized
Autocratic or democratic
Other (influence)
personalities, age of firm etc
coffee room behavior
Culture Clash
conflict between two or more cultures within an organization
Often when businesses go through change
Growth culture clash
e.g. traditional, family business goes public
Traditional values vs shareholder profit
Mergers culture clash
e.g. from different countries
e.g. daimler and chrysler in 1998
Leadership styles change culture clash
e.g. autocratic leaders takes over from laissez-faire one
e.g. new leader encourages team working when previous employees worked on their own
Charles handy’s gods of management
argues different organizations need different cultures to succeed
