5.1 The role of Operations Management Flashcards
1
Q
Operations management
A
the process of designing and managing the production process - using resources to produce goods and services
2
Q
how does operations management interact with the other parts of the business (Marketing)
A
quality and packaging
standardized production or custom-made
3
Q
how does om interact with the other parts of the business (HR)
A
mass production may lead to layoffs/redundancies
amount of training/skill required
4
Q
how does om interact with the other parts of the business (finance)
A
capital intensive machinery requires initial investment
Labour intensive requires salaries, bonuses etc
