5.2 Describe the purpose of each value chain activity Flashcards
Plan
Purpose = Vision
Relevant planning activities at all levels: strategic, architectural, program/project, and so on.
Purpose = Vision
Improve
Purpose is to ensure continual improvement of product and services and also practices. Alignment*
Execution of improvement activities and provision of improvement information
Alignment our products ans services.
Engage
Purpose is to provide.
Interactions with third parties, including users, customers, suppliers, and other stakeholders
Highly communicative and collaborative
Design and Transition
Purpose is to Ensure that they meet stakeholder expectations
Creation of new or changed solution designs; management and implementation of change
Obtain and Build
Purpose is to ensure that service components are:
- Available when and where they are needed
- Meet agreed specifications
Acquisition or building of components, whether acquired from a third party or built in-house
Deliver and Support
Purpose is to ensure that services are delivered and supported according to
- Agreed specifications
- Stakeholders’ expectations
Hosting and delivery of solutions; support for user needs related to the services.
