2.1 Describe the nature, use, and interaction of the guiding principles Flashcards
1
Q
What are the Guiding Principles?
A
Recommendations that can guide an organization in all circumstances, regardless of changes in its goals, strategies, type of work, or management structure.
2
Q
What are the Guiding Principles used for?
A
To guide you through the planning and implementing stages of your initiatives.
These guidelines are not exclusive to IT service management.
They can be applied to a broad spectrum of industries and situations
