4.2

Question 1

What is change control?

Answer 1

A formal process for managing change.

Question 2

There are 7 steps to a complete change control process. What is the first?

Answer 2

Determine the scope of the change

Question 3

There are 7 steps to a complete change control process. What is the second?

Answer 3

Analyze the risk associated with the change

Question 4

There are 7 steps to a complete change control process. What is the third?

Answer 4

Create a plan

Question 5

There are 7 steps to a complete change control process. What is the fourth?

Answer 5

Get end-user approval

Question 6

There are 7 steps to a complete change control process. What is the fifth?

Answer 6

Present the proposal to the change control board

Question 7

There are 7 steps to a complete change control process. What is the sixth?

Answer 7

Create a back-out plan if the change doesn’t work

Question 8

There are 7 steps to a complete change control process. What is the seventh?

Answer 8

Document the changes

Question 9

What does determining the scope of the change involve?

Answer 9

Determining how many systems and who it all will effect.

Also, how long it will take.

Question 10

What does risk analysis involve?

Answer 10

What level of risk does making the change entail.

What level of risk does not making the change entail.

Question 11

What does creating a plan involve? (2 things)

Answer 11

Detailed information on the change.

Schedule.

Question 12

Why do we need end user approval?

Answer 12

The change is effecting them. They’ll have a better idea about how the change will effect them.