4. Integration Flashcards

1
Q

What is Project Integration Management?

A

Project integration management includes the processes and activities to identify, define, combine, unify, and coordinate the various processes and project management activities within the Project Management Process Groups.

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2
Q

Project integration management includes making choices about?

A
  • Resource allocation,
  • Balancing competing demands,
  • Examining any alternative approaches,
  • Tailoring the processes to meet the project objectives, and
  • Managing the interdependencies among the project management knowledge areas.
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3
Q

What are the Project Integration Management processes?

A
  1. 1 Develop Project Charter
  2. 2 Develop Project Management Plan
  3. 3 Direct and Manage Project Work
  4. 4 Manage Project Knowledge
  5. 5 Monitor and Control Project Work
  6. 6 Perform Integrated Change Control
  7. 7 Close Project or Phase
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4
Q

Define the process ‘Develop Project Charter’

A

The process of developing a document that formally authorises the existence of a project and provides the project manager with the authority to apply organisational resources to project activities. The key benefits of this process are that it provides a direct link between the project and the strategic objectives of the organisation, creates a formal record of the project, and shows the organisational commitment to the project.

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5
Q

Who initiates a project?

A

Projects are initiated by an entity external to the project such as a sponsor, program, or project management office (PMO), or a portfolio governing body chairperson or authorised representative.

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6
Q

What factors may favorise the creation of a business case or initiate a project?

A
o Technological advance 
o Ecological impact
o Legal requirement 
o Customer request 
o Organisational need 
o Market demand 
o Social need
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7
Q

What are the enterprise environmental factors that can influence the Develop Project Charter process?

A
  • Government or industry standards (e.g., product standards, quality standards, safety standards, and workmanship standards),
  • Legal and regulatory requirements and/or constraints,
  • Marketplace conditions,
  • Organisational culture and political climate,
  • Organisational governance framework (a structured way to provide control, direction, and coordination through people, policies, and processes to meet organisational strategic and operational goals), and
  • Stakeholders’ expectations and risk thresholds.
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8
Q

What are the organisational process assets that can influence the Develop Project Charter process?

A
  • Organisational standard policies, processes, and procedures;
  • Portfolio, program, and project governance framework (governance functions and processes to provide guidance and decision making);
  • Monitoring and reporting methods;
  • Templates (e.g., project charter template); and
  • Historical information and lessons learned repository (e.g., project records and documents, information about the results of previous project selection decisions, and information about previous project performance).
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9
Q

What are the inputs of the Project Charter Process?

A
1. Business documents
     • Business case
     • Benefits management plan
2. Agreements 
3. Enterprise environmental factors
4. Organisational process assets
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10
Q

What are the tools and techniques of the Project Charter Process?

A
  1. Expert judgment
  2. Data gathering
    • Brainstorming
    • Focus groups
    • Interviews
  3. Interpersonal and team skills
    • Conflict management
    • Facilitation
    • Meeting management
  4. Meetings
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11
Q

What are the outputs of the Project Charter process?

A
  1. Project Charter

2. Assumption Log

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12
Q

Expertise needed for the Project Charter Expert Judgment technique

A
  • Organisational strategy,
  • Benefits management,
  • Technical knowledge of the industry and focus area of the project,
  • Duration and budget estimation, and
  • Risk identification.
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13
Q

What are the contents of a Project Charter?

A
  • Project purpose;
  • Measurable project objectives and related success criteria;
  • High-level requirements;
  • High-level project description, boundaries, and key deliverables;
  • Overall project risk;
  • Summary milestone schedule;
  • Preapproved financial resources;
  • Key stakeholder list;
  • Project approval requirements (i.e., what constitutes project success, who decides the project is successful, and who signs off on the project);
  • Project exit criteria (i.e., what are the conditions to be met in order to close or to cancel the project or phase);
  • Assigned project manager, responsibility, and authority level; and
  • Name and authority of the sponsor or other person(s) authorising the project charter.
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14
Q

What is an Assumption log?

A

Output of the Project Charter process, the assumption log is used to record all assumptions and constraints throughout the project life cycle.

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15
Q

What is the process of Develop Project Management Plan?

A

Develop Project Management Plan is the process of defining, preparing, and coordinating all plan components and consolidating them into an integrated project management plan. The key benefit of this process is the production of a comprehensive document that defines the basis of all project work and how the work will be performed.

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16
Q

What are the inputs of Develop Project Management Plan?

A
  1. Project Charter
  2. 19 Outputs from other processes
  3. Enterprise environmental factors
  4. Organisational Process Assets
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17
Q

What are the tools and techniques of Develop Project Management Plan?

A
  1. Expert judgment
  2. Data gathering
    • Brainstorming
    • Check lists
    • Focus groups
    • Interviews
  3. Interpersonal and team skills
    • Conflict management
    • Facilitation
    • Meeting management
  4. Meetings
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18
Q

What are the outputs of Develop Project Management Plan?

A
  1. Project Management Plan
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19
Q

What are the enterprise environmental factors that can influence the Develop Project Management Plan?

A
  • Government or industry standards (e.g., product standards, quality standards, safety standards, and workmanship standards),
  • Legal and regulatory requirements and/or constraints,
  • Project management body of knowledge for vertical market (e.g., construction) and/or focus area (e.g., environmental, safety, risk, or agile software development);
  • Organisational structure, culture, management practices, and sustainability;
  • Organisational governance framework (a structured way to provide control, direction, and coordination through people, policies, and processes to meet organisational strategic and operational goals), and
  • Infrastructure (e.g., existing facilities and capital equipement).
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20
Q

What are the organisational process assets that can influence the Develop Project Management Plan process?

A

• Organisational standard policies, processes, and procedures;
• Project management plan template, including:
o Guidelines and criteria for tailoring the organisation’s set of standard processes to satisfy the specific needs of the project, and
o Project closure guidelines or requirements such as the product validation and acceptance criteria.
• Change control procedures, including the steps by which official organisational standards, policies, plans, procedures, or any project documents will be modified and how any changes will be approved and validated;
• Monitoring and reporting methods, risk control procedures, and communication requirements;
• Project information from previous similar projects (e.g., scope, cost, schedule and performance measurement baselines, project calendars, project schedule network diagrams, and risk registers); and
• Historical information and lessons learned repository.

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21
Q

Expertise needed for the Project Management Plan Expert Judgment technique

A
  • Tailoring the project management process to meet the project needs, including the dependencies and interactions among those processes and the essential inputs and outputs;
  • Developing additional components of the project management plan if needed;
  • Determining the tools and techniques to be used for accomplishing those processes;
  • Developing technical and management details to be included in the project management plan;
  • Determining resources and skill levels needed to perform project work;
  • Defining the level of configuration management to apply on the project;
  • Determining which project documents will be subject to the formal change control process; and
  • Prioritising the work on the project to ensure the project resources are allocated to the appropriate work at the appropriate time.
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22
Q

What is a Project Management Plan?

A

The project management plan is the document that describes how the project will be executed, monitored and controlled, and closed.

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23
Q

What is the Direct and Manage Project Work process?

A

Direct and Manage Project Work is the process of leading and performing the work defined in the project management plan and implementing approved changes to achieve the project’s objectives. The key benefit of this process is that it provides overall management of the project work and deliverables, thus improving the probability of project success.

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24
Q

What are the inputs of Direct and Manage Project Work?

A
1. Project Management Plan
     • Any components
2. Project documents
     •  Change Log
     •  Lessons learned register
     •  Milestone list
     •  Project communications
     •  Project schedule
     •  Requirement traceability matrix
     •  Risk register
     •  Risk report
3. Approved change requests
4. Enterprise environmental factors
5. Organisational process assets
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25
Q

What are the tools and techniques of Direct and Manage Project Work?

A
  1. Expert judgment
  2. Project management information system
  3. Meetings
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26
Q

What are the outputs of Direct and Manage Project Work?

A
  1. Deliverables
  2. Work performance data
  3. Issue log
  4. Change requests
  5. Project management plan updates
    • Any components
  6. Project documents updates
    • Activity list
    • Assumption log
    • Lessons learned register
    • Requirements documentation
    • Risk register
    • Stakeholder register
  7. Organisational process assets updates
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27
Q

What are the enterprise environmental factors that can influence the Direct and Manage Project Work process?

A
  • Organisational structure, culture, management practices, and sustainability;
  • Infrastructure (e.g., existing facilities and capital equipment); and
  • Stakeholder risk thresholds (e.g., allowable cost overrun percentage)
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28
Q

What are the organisational process assets that can influence the Direct and Manage Project Work process?

A
  • Organisational standard policies, processes, and procedures;
  • Issue and defect management procedures defining issue and defect controls, issue and defect identification and resolution, and action item tracking;
  • Issue and defect management database(s) containing historical issue and defect status, issue and defect resolution, and action item results;
  • Performance measurement database used to collect and make available measurement data on processes and products;
  • Change control and risk control procedures; and
  • Project information from previous projects (e.g., scope, cost, schedule, performance measurement baselines, project calendars, project schedule network diagrams, risk registers, risk reports, and lessons learned repository).
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29
Q

What is a change request?

A

A change request is a formal proposal to modify any document, deliverable, or baseline.

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30
Q

What Change Request can consist of?

A
  • Corrective action. An intentional activity that realigns the performance of the project work with the project management plan.
  • Preventive action. An intentional activity that ensures the future performance of the project work is aligned with the project management plan.
  • Defect repair. An intentional activity to modify a nonconforming product component.
  • Updates. Changes to formally controlled project documents, plans, etc., to reflect modified or additional ideas or content.
31
Q

Where change requests are recorded?

A

All change requests are recorded in the change log as a project document update.

32
Q

What is the Manage Project Knowledge process?

A

Manage Project Knowledge is the process of using existing knowledge and creating new knowledge to achieve the project’s objectives and contribute to organisational learning. The key benefits of this process are that prior organisational knowledge is leveraged to produce or improve the project outcomes, and knowledge created by the project is available to support organisation operations and future projects or phases.

33
Q

What are the inputs of Manage Project Knowledge?

A
1. Project Management Plan
     • All components
2. Project Documents
     • Lessons learned register
     • Project team assignments
     • Resource breakdown structure
     • Stakeholder register
3. Deliverables
4. Enterprise environmental factors
5. Organisational process assets
34
Q

What are the tools and techniques of Manage Project Knowledge?

A
  1. Expert judgment
  2. Knowledge management
  3. Information management
  4. Interpersonal and team skills
    • Active listening
    • Facilitation
    • Leadership
    • Networking
    • Political awareness
35
Q

What are the outputs of Manage Project Knowledge?

A
  1. Lessons learned register
  2. Project Management Plan updates
    • Any components
  3. Organisational process assets updates
36
Q

What are the enterprise environmental factors that can influence the Manage Project Knowledge process?

A
  • Organisational, stakeholder, and customer culture. The existence of trusting working relationships and a no-blame culture is particularly important in managing knowledge. Other factors include the value placed on learning and social behavioural norms.
  • Geographic distribution of facilities and resources. The location of team members helps determine methods for gaining and sharing knowledge.
  • Organisational knowledge experts. Some organisations have a team or individual that specialises in knowledge management.
  • Legal and regulatory requirements and/or constraints. These include confidentiality or project information.
37
Q

What are the organisational process assets that can influence the Manage Project Knowledge process?

A
  • Organisational standard policies, processes, and procedures. These may include: confidentiality and access to information; security and data protection; record retention policies; use of copyrighted information; destruction of classified information; format and maximum size of files; registry data and metadata; authorised technology and social media; etc.
  • Personal administration. These include, for example, employee development and training records, and competency frameworks that refer to knowledge-sharing behaviours.
  • Organisational communication requirements. Formal, rigid communication requirements are good for sharing information. Informal communication is more effective for creating new knowledge and integrating knowledge across diverse stakeholder groups.
  • Formal knowledge-sharing and information-sharing procedures. These include learning reviews before, during, and after projects and project phases; for example, identifying, capturing, and sharing lessons learned from the current project and other projects.
38
Q

What is Monitor and Control Project Work?

A

Monitor and Control Project Work is the process of tracking, reviewing, and reporting the overall progress to meet the performance objectives defined in the project management plan. The key benefits of this process are that it allows stakeholders to understand the current state of the project, to recognise the actions taken to address any performance issues, and to have visibility into the future project status with cost and schedule forecasts.

39
Q

What is Monitoring?

A

Monitoring includes collecting, measuring, and assessing measurements and trends to effect process improvements.

40
Q

What is Controlling?

A

Control includes determining corrective or preventive actions or replanning and following up on action plans to determine whether the actions taken resolved the performance issue.

41
Q

What are the Monitor and Control Project Work process main activities?

A
  • Comparing actual project performance against the project management plan;
  • Assessing performance periodically to determine whether any corrective or preventive actions are indicated, and then recommending those actions as necessary;
  • Checking the status of individual project risks;
  • Maintaining an accurate, timely information base concerning the project’s product(s) and their associated documentation through project completion;
  • Providing information to support status reporting, progress measurement, and forecasting;
  • Providing forecasts to update current cost and current schedule information;
  • Monitoring implementation of approved changes as they occur;
  • Providing appropriate reporting on project progress and status to program management when the project is part of an overall program; and
  • Ensuring that the project stays aligned with the business needs.
42
Q

What are the inputs of Monitor and Control Project Work?

A
1. Project Management Plan
     • Any component
2. Project documents
     • Assumption log
     • Basis of estimates
     • Cost forecasts
     • Issue log
     • Lesson learned register
     • Milestone list
     • Quality reports
     • Risk register
     • Risk report
     • Schedule forecasts
3. Work performance information
4. Agreements
5. Enterprise environmental factors
6. Organisational process assets
43
Q

What are the tools and techniques of Monitor and Control Project Work?

A
  1. Expert judgment
  2. Data analysis
    • Alternative analysis
    • Cost-benefit analysis
    • Earned value analysis
    • Root cause analysis
    • Trend analysis
    • Variance analysis
  3. Decision making
    • Voting
  4. Meetings
44
Q

What are the outputs of Monitor and Control Project Work?

A
  1. Work performance reports
  2. Change requests
  3. Project management plan updates
    • Any component
  4. Project document updates
    • Cost forecasts
    • Issue log
    • Lesson learned register
    • Risk register
    • Schedule forecasts
45
Q

What are the enterprise environmental factors that can influence the Monitor and Control Project Work process?

A
  • Project management information systems such as scheduling, cost, resourcing tools, performance indicators, databases, project records, and financials;
  • Infrastructure (e.g., existing facilities and equipment, organisation’s telecommunications channels);
  • Stakeholders’ expectations and risk thresholds; and
  • Government or industry standards (e.g., regulatory agency regulations, products standards, quality standards, and workmanship standards).
46
Q

What are the organisational process assets that can influence the Monitor and Control Project Work process?

A
  • Organisational standard policies, processes, and procedures;
  • Financial controls procedures (e.g., required expenditure and disbursement reviews, accounting codes, and standard contract provisions);
  • Monitoring and reporting methods;
  • Issue management procedures defining issue controls, issue identification, and resolution and action item tracking;
  • Defect management procedures defining defect controls, defect identification, and resolution and action item tracking; and
  • Organisational knowledge base, in particular process measurement and the lessons learned repository.
47
Q

What is the Perform Integrated Change Control process?

A

Perform Integrated Change Control is the process of reviewing all change requests; approving changes and managing changes to deliverables, project documents, and the project management plan; and communicating the decisions. This process reviews all requests for changes to project documents, deliverables, or the project management plan and determines the resolution of the change requests.
The key benefit of this process is that it allows for documented changes within the project to be considered in an integrated manner while addressing overall project risk, which often arises from changes made without consideration of the overall project objectives or plans.

48
Q

What are the inputs of Perform Integrated Change Control?

A
1. Project management plan
     • Change management plan
     • Configuration management plan
     • Scope baseline
     • Cost baseline
2. Project documents
     • Basis of estimates
     • Requirements traceability matrix
     • Risk report
3. Work performance reports
4. Change requests
5. Enterprise environmental factors
6. Organisational process assets
49
Q

What are the tools and techniques of Perform Integrated Change Control?

A
  1. Expert judgment
  2. Change control tools
  3. Data analysis
    • Alternatives analysis
    • Cost-benefit analysis
  4. Decision making
    • Voting
    • Autocratic decision making
    • Multicriteria decision analysis
  5. Meetings
50
Q

What are the outputs of Perform Integrated Change Control?

A
  1. Approved change requests
  2. Project management plan updates
    • Any component
  3. Project documents updates
    • Change log
51
Q

What are the enterprise environmental factors that can influence the Perform Integrated Change Control process?

A
  • Legal restrictions, such as country or local regulations;
  • Government or industry standards (e.g., product standards, quality standards, safety standards, and workmanship standards);
  • Legal and regulatory requirements and/or constraints;
  • Organisational governance framework (a structured way to provide control, direction, and coordination through people, policies, and processes to meet organisational strategic and operational goals); and
  • Contracting and purchasing constraints.
52
Q

What are the organisational process assets that can influence the Perform Integrated Change Control process?

A
  • Change control procedures, including the steps by which organisational standards, policies, plans, procedures, or any project documents will be modified, and how any changes will be approved and validated;
  • Procedures for approving and issuing change authorisations; and
  • Configuration management knowledge base containing the versions and baselines of all official organisational standards, policies, procedures, and any project documents.
53
Q

When do the change requests need to be formally controlled?

A

After the baselines are established.

54
Q

What is the Close Project or Phase process?

A

Process of finalizing all activities for the project, phase, or contract. The key benefits of this process are the project or phase information is archived, the planned work is completed, and organisational team resources are released to pursue new endeavours.

55
Q

What are the inputs of Close Project or Phase?

A
  1. Project charter
  2. Project management plan
    • All components
  3. Project documents
    • Assumption log
    • Basis of estimates
    • Change log
    • Issue log
    • Lessons learned register
    • Milestone list
    • Project communications
    • Quality control measurements
    • Quality reports
    • Requirements documentation
    • Risk register
    • Risk report
  4. Accepted deliverables
  5. Business documents
    • Business case
    • Benefits management plan
  6. Agreements
  7. Procurement documentation
  8. Organisational process assets
56
Q

What are the tools and techniques of Close Project or Phase?

A
  1. Expert judgment
  2. Data analysis
    • Document analysis
    • Regression analysis
    • Trend analysis
    • Variance analysis
  3. Meetings
57
Q

What are the outputs of Close Project or Phase?

A
1. Project documents updates
     • Lessons learned register
2. Final product, service, or result transition
3. Final report 
4. Organisational process assets updates
58
Q

Indicate which organisational process assets are going to be updated at the end of the Close Project or Phase process.

A
  • Project documents. Documentation resulting from the project’s activities; for example, project management plan, scope, cost, schedule, and project calendars; and change management documentation.
  • Operational and support documents. Documents required for an organisation to maintain, operate, and support the product or service delivered by the project. These may be new documents or updates to existing documents.
  • Project or phase closure documents. Project or phase documents, consisting of formal documentation that indicates completion of the project or phase and the transfer of the completed project or phase deliverables to others, such as an operations group or to the next phase. During project closure, the project manager reviews prior phase documentation, customer acceptance documentation from the Validate Scope Process (Section 5.5), and the agreement (if applicable) to ensure that all project requirements are completed prior to finalising the closure of the project. If the project was terminated prior to completion, the formal documentation indicates why the project was terminated and formalises the procedures for the transfer of the finished and unfinished deliverables of the cancelled project to others.
  • Lessons learned repository. Lessons learned and knowledge gained throughout the project are transferred to the lessons learned repository for use by future projects.
59
Q

What methods are used for project selection?

A
  • Constrained optimisation
  • Programming methods
  • Linear programming
  • Non linear programming
60
Q

What is an Issue Log?

A

Unresolved threat or problem on the project or a point of disagreement, the issue log is the document where these are recorded. The issue log organises issues, and also lets the stakeholders and the team know that these issues are actively being reviewed.

61
Q

What are the economic measures for project selection?

A
  1. ROI
  2. PV
  3. NPV
  4. IRR
  5. Payback period
  6. Cost-Benefit Analysis
  7. Economic Value Added - EVA
  8. Discounted Cash Flow
62
Q

Formula of Present Value?

A

PV = FV / (1+r)^n
FV: Future value
r: interest rate
n: number of time periods

63
Q

Definition of Net Present Value?

A

Present value of the total benefits (income or revenues) minus the costs or investments over many time periods

64
Q

How to evaluate the Internal Rate of Return?

A

Highest IRR is better

65
Q

What is the payback period?

A

Length of time it takes for the organisation to recover its investment in a project before it starts accumulating profit.

66
Q

Cost-Benefit analysis evaluation?

A
Benefit = revenue and not profit.
Benefit cost ratio: 
>1 benefits greater than the costs
<1 costs greater than the benefits
=1 costs = benefits
67
Q

What is the Economic Value Added definition?

A

EVA = Project value returns > initiative costs

68
Q

What is an Opportunity Cost?

A

Opportunity given by selecting one project over another.

Cost of the other projects not selected.

69
Q

What is a discounted cash flow?

A

Predicting how much money will be received in the future and then discounting it to its current value.
• Estimate the attractiveness of an investment.
• Evaluate the potential revenue to be earned.

70
Q

What is a Configuration management plan?

A

Project configuration management is the process of tracking and controlling changes to important project documents and products. … The configuration management plan specifies which documents (or products) require change control, and what parameters will be controlled.

71
Q

What are the contents of a Change management plan?

A
  • Change Management roles
  • Change control board
  • Develop a process to submit, evaluate, authorise and manage and control the change requests
  • Change request form
  • Change log
  • Use a tool to keep track of changes through every phase of the project
72
Q

What are project management reviews?

A

AProject Management Reviewis an exercise undertaken at the end of eachProjectPhase to identify the current status of theproject. TheProject Reviewidentifies the deliverables which have been produced to date and determine whether or not theprojecthas met the objectives set.

73
Q

Which documents are providing benefit information?

A
  • Business case
  • Benefits realisation plan
  • Benefits sustainment plan
  • Benefits register
  • Benefits realisation roadmap
  • Benefits breakdown structure
74
Q

Which documents are required to determine if has met its success criteria and if the project should proceed to the next phase?

A

• Project management plan
• Project charter (success criteria)
• Business documents
○ Business case (business needs and cost-benefit analysis)
○ Benefits management plan (benefits achieved as planned)