3.4.2 - Corporate Culture

Question 1

State Features of a Strong Culture

Answer 1

• have Good Communication With their Employees
• Recruitment and Training Tries to Find Individuals who Best Fit the Culture
• Cutlire is Based Around the History

Question 2

State Features of a Weak Culture

Answer 2

• often Leads to Business Failure
• Exhibits a Demotivated Workforce
• Inconsistent Customer Service
• May be Poorly Managed
• will be Very Bureaucratic and Lack Flexibility to Respond to Dynamic Markets

Question 3

State the 4 Main Types of Organisation Culture identified by Handy

Answer 3

• Power Culture
• Role Culture
• Task Culture
• Person Culture

Question 4

Explain Power Culture

Answer 4

• Very Strong Owner or Manager at Heart of Business
• There’s a Central Figure that will Make Decisions
• are Fee Rules and Procedures
• is a Competitive Attitude Amongst Employees to Gain Power

Question 5

Explain Role Culture

Answer 5

• Decisions in Role Culture are Made through Well Established Rules and Procedures
• Power to make Decisions in a Role Culture Comes from the Job Title, e.g. Marketing Director
• a Very Bureaucratic Culture and May Involve Lots of Paperwork

Question 6

Explain Task Culture

Answer 6

• Focus is a Project that Needs to be Completed
• Power comes From Those who Can Accomplish the Tasks and Have the Expertise
• Involves Teamwork om a Project, a team of experts
• e.g. Car Design

Question 7

Explain Person Culture

Answer 7

• Employees in an Organisation that are All Autonomous, Skilled Individuals
• are Grouping of Similar Skilled People to Share Expertise and Knowledge
• all Work on a Client by Client Basis Rather Than on a Project by Project Basis such as in Task Culture e.g. Lawyers, Doctors

Question 8

How is Corporate Culture Formed?

Answer 8

through :
- Heroes/Founders, Rituals, Symbols, Mottos
key Factors include : - the Role of Founders and Owners. - the Nature of the Business and the Product it Sells. - the Degree to Which Products Sold have Changed Over Time - the Recruitment and Process of Key Staff

Question 9

What is the Difficult in Changing an Established Culture

Answer 9

• although it may be easy to describe, identifying the Factors that Contribute Towards that Culture and their Singificance is Very Difficult
• Changing One of these Factors may Not be Very Difficult
• some Aspects of Organisation Culture may be Easier to Change than Others