3.2.1 Management, leadership and decision making

Question 1

1 what is a leader

Answer 1

inspire people
build relationships
take risks
have followers

Question 2

1 what is a manager

Answer 2

enact the plan
use their authority, analyse data
manage risks, meet aims
have subordinates
motivate people
direct company

Question 3

1 what is a managers roles

Answer 3

getting things done -planning, organising and co-ordinating people and resources
set objectives, analyse data and info
lead staff and review decisions

Question 4

1 what does a leader do

Answer 4

the right thing
risk seeking
have followers
get people to change habits and achieve
persuade and transform benefits

Question 5

1 what does a manager do

Answer 5

does things right
risk averse
have subordinates
does job effectively
transactional relationship

Question 6

1 what was henry ford like

Answer 6

ford automotive
created assembly line
made vehicles affordable to everyone
shifts, lower cost and pay fairly

Question 7

1 what was Walt Disney

Answer 7

created Disney animations
first colour and sound animations

Question 8

1 what is the main different between a leader and a manger

Answer 8

leaders create a vision, managers execute a vision

Question 9

2 what are characteristics of a leader

Answer 9

confidence
authority
encouraging
people skills
vision and communications
helpful
organised

Question 10

2 what are the main leadership styles

Answer 10

autocratic (alan sugar/hitler)
paternalistic (king charles)
democratic (rishi sunak)
laissez faire

Question 11

2 what influences style of management and leader ship

Answer 11

traditional history of the business
type of labour force
nature of task
personality of the manager

Question 12

2 what is laissez faire

Answer 12

giving the team full power and freedom
Apple uses this to encourage creativity

Question 13

2 advantages of laissez faire

Answer 13

motivates employees
relaxing work environment
subordinates are accountable
leaders prioritise other things
employees feel they can try new ideas

Question 14

2 disadvantages of laissez faire

Answer 14

employees lose role awareness
lack of structure and support
difficult per group work

Question 15

2 where is the power and control in laissez faire

Answer 15

decision making with subordinates
can be confusion in hierarchy

Question 16

2 how does laissez faire link to the Tannenbaum Schmidt model

Answer 16

more subordinate centred leadership
creative side

Question 17

2 what is democratic leadership

Answer 17

power is held within the subordinates and everyone has a say in the decisions
employees get a say
Google, Apple, coca-cola

Question 18

2 how does democratic link to the Tannenbaum Schmidt model

Answer 18

Consult area in the middle
manager would consult the employees on decisions

Question 19

2 advantages of democratic

Answer 19

workers involved
specialist
motivating
more ideas present

Question 20

2 disadvantages of democratic

Answer 20

a lot of time
could be arguments
no skilled decision makers
not a full picture presented

Question 21

2 what is a paternalistic leader

Answer 21

all decisions made by the manager for subordinates
leader central
limited employee power
used with benevolent & fatherly concern

Question 22

2 where is the power in a parternal leader

Answer 22

managers and leaders

Question 23

2 2 how does paternalistic link to the Tannenbaum Schmidt model

Answer 23

leader centred decision making

Question 24

2 how do employees respond to paternalistic

Answer 24

dependant on leader
job security and loyalty
reduced stress
reduced autonomy, infelxibility

Question 25

2 advantages of parternalistic leadership

Answer 25

quick decisions
employees informed, so happier
less stress

Question 26

2 disadvantages of paternalistic

Answer 26

no employee involvement
can’t make everyone happy

Question 27

2 what is autocratic leadership

Answer 27

ruler with absolute power
one authority figure, Hitler
Steve Jobs, Henry ford

Question 28

2 how does autocratic link to the Tannenbaum Schmidt model

Answer 28

manager centred leader ship
tells staff

Question 29

2 how do employees react to autocratic leadership

Answer 29

low efficiency rates
low retention rates
negative profit
decrease in reputation

Question 30

2 advantages of autocratic leadership

Answer 30

satisfies manager
achieve business aims and objectives
efficient

Question 31

2 disadvantages of autocratic leadership

Answer 31

bad reputation
unethical
employee demotivation

Question 32

3 what is the Tannenbaum Schmidt continuum of leadership

Answer 32

a scale from manager centred leadership to subordinate centred leadership
from Tell, Sell, Consult, Join

Question 33

3 what is McGregor’s Theory X

Authoritarian Approach

Answer 33

if managers assume workers are lazy, motivated by money, supervised, controlled, no responsibility, disinterested

Question 34

3 what is McGregor’s Theory Y

Democratic approach

Answer 34

if managers assume workers have different needs, enjoy work, organise and take responsibility, reason for performance, contribute and decide