3.2 Traitement des passagers au sol - Service à Bord Flashcards

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1
Q

Rassembler

A

Collect – gather together (to)

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2
Q

Récepissé de bagage

A

Baggage check

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3
Q

Réclamation (faire une)

A

Complain (to)

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4
Q

Récupérer ses bagages

A

Retrieve one’s baggage

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5
Q

Refuser

A

Deny (to)

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6
Q

Repose tête du siège

A

Headrest

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7
Q

Réservation

A

Reservation, booking

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8
Q

Réservation ferme

A

Ticketed reservation

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9
Q

Responsabilité légale

A

Liability

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10
Q

Responsabilité morale

A

Responsability

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11
Q

Retrouver

A

Recover (to)

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12
Q

Rideaux

A

Curtains

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13
Q

Rincer

A

Rince, flush (to)

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14
Q

Robinet

A

Tap

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15
Q

Saleté

A

Dirtiness

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16
Q

Salissure

A

Dirty mark

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17
Q

Salle d’arrivée

A

Arrival lounge

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18
Q

Salle d’attente

A

Lounge, lobby

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19
Q

Salle de départ

A

Departure lounge

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20
Q

Salle de transit

A

Transit lounge

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21
Q

Salon d’honneur

A

VIP lounge

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22
Q

Sans arrêt (vol sans escale intermédiaire)

A

Non stop flight

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23
Q

Savon

A

Soap

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24
Q

Secouer

A

Shake (to)

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25
Q

Secours

A

Help, aid

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26
Q

Sécurité (des vols)

A

Safety

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27
Q

Sécurité (maintien de l’ordre)

A

Security

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28
Q

Service (en)

A

In service, in use, in operation, on duty

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29
Q

Service (régulier)

A

Scheduled

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30
Q

Service à bord

A

In flight service

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31
Q

Service d’escale

A

Ramp handling service

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32
Q

Service H24

A

Round the clock service

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33
Q

Serviette hygiénique

A

Amenity

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34
Q

Siège bébé (rehausseur)

A

Child booster seat

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35
Q

Siège côté couloir – siège côté aile

A

Aisle seat - window seat

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36
Q

Siège inclinable

A

Reclining seat – tilt seat

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37
Q

Siège individuel

A

Single seat

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38
Q

Siège toilette

A

Toilet seat

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39
Q

Siège vacant

A

Empty seat

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40
Q

Signaler

A

Report, signal (to)

41
Q

Soins (premiers)

A

First aid

42
Q

Sonore

A

Aural

43
Q

Sortie

A

Exit

44
Q

Soumettre

A

Subject (to)

45
Q

Spacieux

A

Roomy

46
Q

Steward

A

Steward, attendant, cabin attendant

47
Q

Strapontin

A

Jump seat

48
Q

Supplément (à payer)

A

Extra charge, surcharge

49
Q

Supplémentaire

A

Additional, extra

50
Q

Surbooké

A

Overbooked

51
Q

Surclassement

A

Upgrading

52
Q

Surnombre (en)

A

Redundant, in excess

53
Q

Surpoids

A

Overweight

54
Q

Surtaxe

A

Surcharge, extra tax

55
Q

Survenir

A

Occur (to)

56
Q

Survoler

A

Overflight, fly over (to)

57
Q

Tablette (siège)

A

Table - seat tablet - seat tray – inarm tablet (verifier dernier)

58
Q

Tapis roulant (piétons - fret)

A

Travolator - conveyor belt

59
Q

Tarif

A

Fare

60
Q

Taux

A

Rate – ratio - factor

61
Q

Temps de réparation au sol

A

Down time, ground time, grounding time

62
Q

Temps de repos équipage

A

Layover time

63
Q

Temps d’escale – temps de transit

A

Turn around time, transit time

64
Q

Temps de service

A

Duty time

65
Q

Temps de vol bloc à bloc

A

Block to block time

66
Q

Temps de vol pour l’étape

A

Flight time

67
Q

Temps écoulé

A

Elapsed time

68
Q

Têtière

A

Headrest cover

69
Q

Tiède (air, liquide)

A

Mild, lukewarm

70
Q

Tirer une chasse d’eau

A

Flush the toilets (to)

71
Q

Toilettes

A

Toilet - cabinet

72
Q

Tolérer, permettre

A

Allow (to)

73
Q

Total

A

Total – whole - entire

74
Q

Trier

A

Sort out - select (to)

75
Q

Trouble, gêne

A

Disturbance – perturbance - upset

76
Q

Unique

A

Single

77
Q

Unir

A

Join (to)

78
Q

Utile

A

Useful, serviceable, effective

79
Q

Utilisation sans danger

A

Safe operation

80
Q

Ventes à bord

A

Inflight sales

81
Q

Ventilateur individuel passager

A

individual passager Aerator

82
Q

Version

A

Version – configuration - type

83
Q

Version allongée

A

Stretched version

84
Q

Vigueur (règlements, procédures)

A

In force

85
Q

Vol aller

A

Flight out

86
Q

Vol aller-retour

A

Round trip

87
Q

Vol chahuté

A

Bumpy flight

88
Q

Vol de convoyage

A

Ferry flight

89
Q

Vol de mise en place

A

Deadhead flight

90
Q

Vol de réception

A

Acceptance flight

91
Q

Vol direct

A

Direct flight, non stop flight

92
Q

Vol en correspondance

A

Connecting flight

93
Q

Vol longue distance – vol long courrier

A

Long distance flight– long range flight

94
Q

Vol non régulier

A

Unscheduled flight

95
Q

Vol régulier

A

Scheduled flight, regular flight

96
Q

Vol retour

A

Flight back

97
Q

Voleur

A

Thief

98
Q

Voyage à forfait ou voyage organisé

A

Inclusive tour, package tour