3.1 Traitement des passagers au sol - Service à Bord Flashcards

1
Q

Abattant toilettes (couvercle)

A

Lid

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2
Q

Abondant

A

Abudant

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3
Q

Accord - se mettre d’accord

A

Agreement - come to an agreement(to)

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4
Q

Accoudoir, accoudoir escamotable

A

Armrest, foldaway armrest

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5
Q

Accroc (déchirure)

A

Tear

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6
Q

Accrocher (suspendre – attacher)

A

Hang – hitch (to)

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7
Q

Acheminement des bagages

A

Baggage routing

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8
Q

Acheminement des passagers

A

Passenger handling

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9
Q

Acheminer

A

Route - ship (to)

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10
Q

Adolescent

A

Teenager

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11
Q

Aérogare

A

Terminal

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12
Q

Aéroport principal

A

Hub airport

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13
Q

Agence de voyage

A

Travel agency – travel courier

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14
Q

Agent d’accueil

A

Gate agent

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15
Q

Agent de comptoir

A

Check-in agent

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16
Q

Ambulance

A

Ambulance

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17
Q

Aménagement cabine passagers

A

Passenger layout

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18
Q

Annonce (faire une)

A

Make an announcement (to)

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19
Q

Annonce à bord

A

In-flight announcement

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20
Q

Annonce de départ

A

Departure announcement

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21
Q

Appel PNC par passager (système)

A

Attendant call system

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22
Q

Armoire (penderie) – armoire de rangement

A

Wardrobe – stowage compartment

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23
Q

Arrimage des bagages

A

Securing

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24
Q

Arrivée à l’heure

A

On time arrival - on schedule arrival

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25
Q

Arrivée en avance

A

Ahead on schedule,early arrival

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26
Q

Arrivée en retard

A

Late arrival, behind schedule arrival

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27
Q

Arrivée retardée

A

Delayed arrival

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28
Q

Attente en vol

A

Airborne holding, inflight holding

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29
Q

Attribution de sièges

A

Seat assignement

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30
Q

Avant l’heure

A

In good time

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31
Q

Bagage (un)

A

One piece of baggage

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32
Q

Bagages

A

Luggage, baggage

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33
Q

Bagages (réclamation)

A

Baggage claim

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34
Q

Bagages (surcharge)

A

Excess luggage

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35
Q

Bagages à main

A

Carry on baggage, hand baggage

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36
Q

Bagages de soute

A

Hold baggage

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37
Q

Bagages en correspondance

A

Connecting baggage

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38
Q

Banque d’enregistrement

A

Check-in desk

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39
Q

Billet aller simple

A

Single ticket, one way ticket

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40
Q

Billet aller/retour

A

Round trip ticket, return ticket

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41
Q

Billet de service (PAX compagnie)

A

Business pass (rebate)

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42
Q

Billet ouvert (sans réservation ferme)

A

Open ticket

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43
Q

Bon d’hébergement – bon de restauration

A

Hotel voucher – meal voucher

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44
Q

Bord à bord

A

Edge to edge transfer, plane to plane transfer

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45
Q

Boucle de ceinture

A

Seatbelt buckle

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46
Q

Bouilloire

A

Water Boiler

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47
Q

Bouton d’inclinaison du siège

A

Seat recline button

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48
Q

Brancard, civière

A

Stretcher

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49
Q

Cabine (plan de)

A

Seating chart

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50
Q

Car passagers

A

Passenger coach

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51
Q

Carte d’accès à bord

A

Boarding pass

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52
Q

Cendrier

A

Ash-tray

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53
Q

Chariot à bagages

A

Baggage cart, baggage trolley

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54
Q

Chasse d’eau

A

Flush

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55
Q

Chauffe-eau

A

Water heater

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56
Q

Chef de cabine

A

Purser, in charge flight attendant

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57
Q

Chef de cabine principal

A

Cabine service officer, manager steward, head purser

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58
Q

Civière (passager sur)

A

Stretcher patient

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59
Q

Cloison de séparation

A

Bulkhead

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60
Q

Coefficient de remplissage

A

Load factor

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61
Q

Coffre à bagages

A

Baggage compartment, rack

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62
Q

Collation

A

Light meal, snack

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63
Q

Complémentaires (informations)

A

Further informations

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64
Q

Complet

A

Fully booked, full, out and out

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65
Q

Comportement

A

Behaviour

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66
Q

Comptoir de la Compagnie

A

Airline counter

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67
Q

Comptoir d’enregistrement

A

Check in counter

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68
Q

Comptoir d’information

A

Information counter – information desk

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69
Q

Confort

A

Ease - confort

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70
Q

Consigne « attachez les ceintures »

A

« Fasten seat belt » sign

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71
Q

Consigne « ne pas fumer »

A

« No smoking » sign

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72
Q

Consignes de sécurité (notice passagers)

A

Safety cards

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73
Q

Contrôle sanitaire

A

Sanitary control

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74
Q

Convoyeur de valise diplomatique

A

Diplomatic courrier

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75
Q

Correspondance (assurer une)

A

Make one’s connection - Connect with (to)

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76
Q

Côte à Côte

A

Side by side

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77
Q

Couche culotte

A

Bum dressing

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78
Q

Couchette

A

Berth

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79
Q

Couloir

A

Aisle, gangway

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80
Q

Court/Moyen courrier

A

Short/medium haul

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81
Q

Cuvette toilettes

A

Bowl

82
Q

Débarqué

A

Disembarked

83
Q

Débarquer

A

Deplane (to)

84
Q

Décalage horaire (fatigue)

A

Jet lag

85
Q

Décharge de responsabilité

A

A waiver of liability – a waiver of responsability

86
Q

Déchet

A

Waste

87
Q

Déclaration

A

Statement

88
Q

Dédouaner

A

Clear through customs, go through the customs (to)

89
Q

Défectueux

A

Faulty - inoperative

90
Q

Dépasser la franchise autorisée de bagages

A

Exceed the baggage allowance (to)

91
Q

Déréglementation

A

Deregulation

92
Q

Désinsectisation

A

Disinsectiation

93
Q

Détritus - ordure

A

Rubbish

94
Q

Disponible (place)

A

Space available

95
Q

Distributeur de savon

A

Soap dispenser

96
Q

Dossier siège

A

Back

97
Q

Douane (sous)

A

In bond, bonded

98
Q

Douanier (sous contrôle)

A

Under customs supervision

99
Q

Eau (potable – stagnante - usées)

A

Water (Drinking – standing - waste)

100
Q

Ecarter (séparer - s’éloigner)

A

Move apart - move away (to)

101
Q

Embarquant (sur le départ)

A

Outgoing

102
Q

Embarquement (heure limite)

A

Boarding deadline

103
Q

Embarquement (Pré ou prioritaire)

A

Preboarding

104
Q

Embarquement (refus)

A

Denied boarding

105
Q

Embarquement à (une heure définie)

A

Boarding at…

106
Q

Embarquer

A

Get on board, ship, plane (to)

107
Q

Enceinte

A

Pregnant

108
Q

Enfant non accompagné

A

Unaccompagnied minor (UM)

109
Q

Enregistrement en salle

A

Gate check in

110
Q

Entrée (point d’entrée d’un pays sur le plan douanier)

A

Gateway

111
Q

Eponger

A

Sponge – soak up (to)

112
Q

Équipement cabine

A

Cabin equipment

113
Q

Espace de rangement

A

Stowage - storage

114
Q

Excédent (en)

A

In excess, surplus, overweight

115
Q

Fermer un vol

A

Close a flight (to)

116
Q

Fiche de débarquement

A

Registration form

117
Q

File d’attente

A

Waiting line, queue

118
Q

Four

A

Oven

119
Q

Franchise de taxes (magasins)

A

Duty free

120
Q

Galley

A

Galley

121
Q

Garnissage du siège

A

Stuffing

122
Q

Gentillesse

A

Kindness

123
Q

Gobelet (plastique)

A

Plastic cup

124
Q

Grouper

A

Group together (to)

125
Q

Hamac bébé

A

Sky cat

126
Q

Handicapé mental

A

Mentally handicapped person

127
Q

Handicapé moteur

A

Spastic

128
Q

Handicapés (les)

A

Disabled (the)

129
Q

Haut parleur cabine

A

Loud speaker

130
Q

Héberger

A

Accommodate (to)

131
Q

Heure d’enregistrement des passagers

A

Check in time

132
Q

Heure d’atterrissage

A

Landing time - touch down time

133
Q

Heure de décollage

A

Take off time

134
Q

Heure de départ

A

Departure time

135
Q

Heure d’embarquement

A

Boarding time

136
Q

Heure limite d’enregistrement

A

Close out time

137
Q

Horaire

A

Time schedule, schedule, time table

138
Q

Hors service

A

Unserviceable

139
Q

Hôtesse bébé

A

Kinderstewardess

140
Q

Hôtesse d’accueil

A

Ground hostess

141
Q

Housse du siège

A

Seat cover

142
Q

Hublot

A

Window

143
Q

Incident technique léger

A

Minor technical incident – slight technical hitch

144
Q

Indisponible

A

Unavailable

145
Q

Interprète

A

Interpreter

146
Q

Interrupteur liseuse

A

Reading light switch

147
Q

Lavabo

A

Washbasin - sink

148
Q

Liseuse

A

Reading light

149
Q

Liste d’attente

A

Waiting list

150
Q

Liste des passagers

A

Passenger manifest

151
Q

Lit escamotable

A

Foldaway bed

152
Q

Litige (jur.), litigieux

A

Dispute, contentious, litigious

153
Q

Masque à oxygène

A

Oxygen mask

154
Q

Méchant

A

Naughty - wicked

155
Q

Mouchoir en papier

A

Tissue

156
Q

Nauséabond

A

Sickening - foul-smelling - putrid

157
Q

Objets trouvés

A

Lost and found

158
Q

Panneau PNC

A

Bulletin board

159
Q

Paroi

A

Side, wall

160
Q

Passage interdit

A

No entry

161
Q

Passager à déclasser

A

Passenger to downgrade

162
Q

Passager au départ

A

Departing passenger, outgoing passenger

163
Q

Passager clandestin

A

Stowaway passenger

164
Q

Passager compagnie

A

Airline employee passenger

165
Q

Passager débarquant

A

Incoming passenger

166
Q

Passager en correspondance

A

Connecting passenger

167
Q

Passager en liste d’attente

A

Standby passenger

168
Q

Passager gratuit, GP

A

Non revenue passenger, rebate

169
Q

Passager handicapé

A

Disabled passenger

170
Q

Passager important

A

Very important passenger (VIP)

171
Q

Passager indiscipliné

A

Unruly passenger

172
Q

Passager muni d’un billet

A

Ticketed passenger

173
Q

Passager ne se présentant pas

A

No show passenger

174
Q

Passager non admis (INAD)

A

Inadmissible passenger

175
Q

Passager refoulé

A

Deported passenger

176
Q

Passager retardataire

A

Late comer, late arrival, late show passenger

177
Q

Passager sans réservation

A

Go show passenger

178
Q

Passager sur chaise roulante

A

Wheel chair passenger

179
Q

Passager sur civière

A

Stretcher case

180
Q

Passager surclassé

A

Upgraded passenger

181
Q

Personnel Navigant Commercial

A

Cabin personnel, flight attendant

182
Q

Personnel Navigant Technique

A

Flight deck personnel

183
Q

Placard

A

Cupboard

184
Q

Plainte

A

Complaint

185
Q

Plateau-repas

A

Meal-tray

186
Q

Plombage

A

Sealing

187
Q

Pochette de siège

A

Seat pocket

188
Q

Porte de départ, porte d’embarquement

A

Departure gate – boarding gate

189
Q

Porte verre

A

Glass holder

190
Q

Potable, non potable

A

Drinking, unsuitable for drinking

191
Q

Poubelle - poubelle toilettes

A

Dust-bin , trash box, carbage can - lavatory waste bin

192
Q

Prévenir (avertir, empêcher, informer)

A

Warn , prevent , inform (to)

193
Q

Prévoir (organiser, s’attendre, deviner)

A

Plan - expect - foresee (to)

194
Q

Prévu (adapté – pour une heure donnée)

A

Designed for – scheduled for

195
Q

Prise d’écouteur

A

Headphone socket

196
Q

Rabattable (siège)

A

Hinged – fold back

197
Q

Rail de rideau

A

Curtain track

198
Q

Rajuster

A

Readjust, refit (to)

199
Q

Rang, rangée

A

Row

200
Q

Ranger

A

Put away – stow (to)