3.2 - Compare and contrast factors influencing communication methods

Question 1

Language Barriers

Answer 1

• languages across different countries, spoken words can be miscommunicated

Solutions: written or printed material (can be translated)

Question 2

Time Zone/Geographical Factors

Answer 2

• members scattered across the globe, affects timely delivery of messages

Solutions: Voice and Video Conferencing

Question 3

Technological Factors

Answer 3

• having or lacking appropriate technology requirements

Solutions: Ensure all members have functioning and adequate technology

Question 4

Cultural Factors

Answer 4

• cultural beliefs

Solutions: use inclusive methods of communication, take cultural beliefs into account

Question 5

Inter-Organizational

Answer 5

• communication between different organizations, will depend on parties involved

Question 6

Intraorganizational

Answer 6

• within the same organization, communication methods are likely well defined

Question 7

Personal Preferences

Answer 7

• team members might have individual preferences

Solutions: understanding personal preferences

Question 8

Rapport/Relationship Building

Answer 8

• adding a personal touch is more effective

Solutions: phone call/email vs mass email

Question 9

Message Content

Answer 9

• tailor messages to audience, audience might feel the content does not apply to them

Solutions: apply a personal touch

Question 10

Criticality

Answer 10

• ensure appropriate communication for messages of high importance and are critical to success of the project

Question 11

Specific Stakeholder Requirements

Answer 11

• Frequency
• level of report detail
• types of communication
• confidentiality constraints
• tailor communication style