3.1 - Given a scenario, use the appropriate communication method

Question 1

Meetings

Answer 1

• Kick off meetings
• virtual vs in person meetings
• scheduled vs impromptu meetings
• closure meetings

Question 2

Email

Answer 2

Benefits: convenient, time not an issues, paper trail and record of communications

Constraints: not always timely, security/hacking issues

Question 3

Fax

Answer 3

Benefits: convenient, can send fax from computer

Constraints: requires equipment and connection, outdated form of communication

Question 4

Instant Messaging

Answer 4

Benefits: real-time communication, can be set up and configured by an organization

Constraints: message content can be limited, informal nature might not be seen as official

Question 5

Video Conferencing/Voice Conferencing

Answer 5

Benefits: eliminates the need for physical location, beneficial audio/video feedback, scheduled/impromptu

Constraints: messages can get lost in translation, time zone problems, requires special equipment and connection

Question 6

Face to Face

Answer 6

Benefits: instant feedback, immediate clarification if necessary, scheduled/impromptu

Constraints: requires same physical location,

Question 7

Text Message

Answer 7

Benefits: immediate communication

Constraints: requires a mobile device and app, limited to short bursts of communication

Question 8

Distribution of Printed Media

Answer 8

Benefits: official documentation and legal archives, sense of legitimacy to messages

Constraints: costly to produce, permanent record of communication (sometimes disadvantageous)

Question 9

Social Media

Answer 9

Benefits: low overhead broadcasts, specialized method to communicate with specific demographics

Constraints: communication can tend to be one way, limited amount of feedback