1.8 - Explain the important of human resource, physical resource, and personnel management

Question 1

Resource Management Concepts

Answer 1

• Shared resources
• Dedicated resources
• Resource allocation
• Resource shortage
• Resource overallocation
• Low-quality resources: do not possess specialized skills or qualities
• Benched Resources
• Interproject dependencies
• Interproject resource contention

Question 2

Personnel Management

Answer 2

• Team Building
• Trust building
• Team selection
• Skill sets: *most important when selecting team
• Remote vs in-house
• Personnel removal/replacement
• Communication issues

Question 3

Tuckman Ladder/Team Development States

Answer 3

• Forming: create team goals, structure roles, directions, team is defined, may choose a leader, become more cohesive and building trust
• Storming: work toward goals, contention occurs, examine how the team will handle conflicts, come back here to refocus
• Norming: begins to work productively, still conflicts but focused on processes, beginning to trust, eliminate
• Performing: working at optimum productivity, freely collaborating/communicating,
• Adjourning: work completed, team members await next project tasks

Question 4

Conflict Resolution

Answer 4

• Smoothing: obtain any solution, focuses on de-emphasizing differences, focus on commonalities/areas of agreement
• Forcing: forces one point of view on the other party, pursues a single viewpoint and ignores all others
• Compromising: working out a middle ground that partially satisfies all parties
• Confronting: PROBLEM-SOLVING, identify the underlying problem and work out solutions
• Avoiding: withdraw or table the issue until later
• Negotiating: general negotiation