1.8 - Explain the important of human resource, physical resource, and personnel management Flashcards
1
Q
Resource Management Concepts
A
- Shared resources
- Dedicated resources
- Resource allocation
- Resource shortage
- Resource overallocation
- Low-quality resources: do not possess specialized skills or qualities
- Benched Resources
- Interproject dependencies
- Interproject resource contention
2
Q
Personnel Management
A
- Team Building
- Trust building
- Team selection
- Skill sets: *most important when selecting team
- Remote vs in-house
- Personnel removal/replacement
- Communication issues
3
Q
Tuckman Ladder/Team Development States
A
- Forming: create team goals, structure roles, directions, team is defined, may choose a leader, become more cohesive and building trust
- Storming: work toward goals, contention occurs, examine how the team will handle conflicts, come back here to refocus
- Norming: begins to work productively, still conflicts but focused on processes, beginning to trust, eliminate
- Performing: working at optimum productivity, freely collaborating/communicating,
- Adjourning: work completed, team members await next project tasks
4
Q
Conflict Resolution
A
- Smoothing: obtain any solution, focuses on de-emphasizing differences, focus on commonalities/areas of agreement
- Forcing: forces one point of view on the other party, pursues a single viewpoint and ignores all others
- Compromising: working out a middle ground that partially satisfies all parties
- Confronting: PROBLEM-SOLVING, identify the underlying problem and work out solutions
- Avoiding: withdraw or table the issue until later
- Negotiating: general negotiation