3.1 Business objectives and strategy Flashcards

1
Q

what is a mission statement

A

an attempt to put corporate aims into a way that would inspire workers

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2
Q

describe the mission model

A

how the companies purpose, values, strategy and standards/behaviours all interlink

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3
Q

what is a corporate strategy

A

provides a medium to long term plan for meeting company wide objectives

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4
Q

what is porters strategic matrix

A

suggests that all markets operate in the same way; he concluded 4 strategies;
- cost focus
- cost leadership
- differentiation
- differentiation focus

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5
Q

porters matrix - cost focus

A
  • targeting and segmenting a particular market or niche, maximising the earning and profit potential
  • can contribute to becoming market leader
  • builds strong brand loyalty and recognition
  • could limit future growth
  • could only focus on a temporary demographic
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6
Q

porters matrix - cost leadership

A

= advantage by being the lowest cost operator
= building and maintaining a competitive advantage
- can be done by either reducing (manufacturing) costs or by lowering prices of goods/services
- prioritise economies of scale
- gain market share
- although, not all businesses compete solely on cost

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7
Q

porters matrix - differentiation focus

A

= identifying and developing the unique selling points of a product
= within a niche market or a more specific sector
- ideal for smaller businesses

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8
Q

porters matrix - differentiation

A
  • customers prepared to pay a premium for product
  • works when it adds greater value than the cost embedded in the differentiation
  • brand loyalty
  • can be through quality, service, speed, packaging etc
  • can easily be replicated
  • dynamic market so have the be creative
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9
Q

define distinctive capabilities

A

ways that a firm operates that cannot easily be replicated by rivals

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10
Q

define a generic strategy

A

a strategic position that will prove effective in every market

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11
Q

what is ansoff’s matrix

A

a grid that helps marketers identify opportunities to grow revenue for a business through strategies with different levels of risk :
- market penetration
- diversification
- market development
- product development

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12
Q

ansoff’s matrix - market penetration

A

= about increasing market share by concentrating on existing products within the market
= safest strategy
= can be done by increasing promotion, build brand image, build customer loyalty and pricing methods
- limited growth potential
- vulnerable if not innovative

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13
Q

ansoffs matrix - market development

A

= about finding new market for existing products
= more risky as have to discover and gain experience in unknown territory
- repositioning the product = target a different market segment, by broadening product appeal
- moving into new markets
= requires market knowledge
- competing against already established businesses
- limited understanding of customer needs

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14
Q

ansoffs matrix - product development

A

= develop new products for existing markets
- market research as well as research and development required
- respond to customer needs and have some knowledge of the market
- expensive
- time consuming
- can be done by changing an existing product or developing new products

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15
Q

ansoffs matrix - diversification

A

= most risky strategy
= developing new products in a new market
= forces a business to operate completely out of their expertise and comfort zone
- spreads risk by engaging in multiple markets
- no reputation or expertise

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16
Q

what does SWOT stand for

A

Strengths
Weaknesses
Opportunities
Threats

17
Q

SWOT - Strengths

A
  • advantages that a business has in the market
  • internal to the business
  • could be a product/usp/anything unique to the business
18
Q

SWOT - weaknesses

A
  • internal to the business
  • things that the business could improve
  • disorganised, lack of skill, no communication etc
19
Q

SWOT - opportunities

A

= external to the business
- gap in the market
- research and development have invented a new product
- trends and patterns within consumer purchasing
- beyond the control of the business but may open up opportunities for product / market development

20
Q

SWOT - threats

A

= are external to a business, and can be any of the pestle factors
p - politics
e - economic
s - social
t - technological
l - legal
e - environmental

21
Q

what is an external influence

A

= factor beyond the firms control that can affect its performance
- such as changes in consumer tastes, laws and regulations and economic factors

22
Q

how would pestle analysis be useful for a business

A

= aids strategic and tactical decision making

23
Q

PESTLE - politics

A

changes in government, new laws and legislations, new trading blocs, tariffs and tax rates

24
Q

PESTLE - economic

A

increasing interest rates, inflation, unemployment rates, recession, the business cycle

25
Q

PESTLE - social

A

changes in demographics, social trends, cultural factors

26
Q

PESTLE - technological

A

automation, innovations, research and development within the industry, new computer systems and aspects of e-commerce

27
Q

PESTLE - legal

A

health and safety, data protection, employment legislation

28
Q

PESTLE - environmental

A

climate change, weather, sustainable production, corporate social responsibility (CSR)

29
Q

what are some key factors that are leading to a changing competitive environment

A
  • shortening product life cycles
  • rapid changes in consumer tastes
  • globalisation
  • profit maximisation being a main objective
30
Q

what are porters 5 forces that he argued determine the profitability of an industry

A

1 - bargaining power of suppliers
2 - bargaining power of customers
3 - threat of new entrants
4 - threat of substitutes
5 - rivalry among other existing businesses

31
Q

porters 5 forces - bargaining power

A

of suppliers:
- limit the power of suppliers by looking for new suppliers
- backward vertical integration and merging/taking over supplier

of customers:
- make it too expensive for a customer to switch companies
- forward vertical integration

32
Q

porters 5 forces - threat of new entrants and substitutes

A

entrants
- create barriers to entry
- heavily advertise to build strong brands

substitutes
- invest in R&D
- shelf products differentiated to competitor to prevent them replicating

33
Q

porters 5 forces - rivalry among businesses

A
  • more dynamic and saturated markers are likely to be more competitive
  • larger businesses may try to buy up rivals through horizontal integration
  • businesses may constantly be introducing new products to gain a competitive advantage