1.3 - marketing mix and strategies Flashcards

1
Q

define and state what the design mix is

A

function, aesthetic and cost

= meeting identified market needs

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2
Q

how might design impact cost

A

better deign = creates usp

  • sets business apart from competition
  • creates competitive advantage
  • brand loyalty
  • economies of sales
  • minimum cost and retain quality
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3
Q

how do changes in the design mix reflect social trends

A
  • concern over resource depletion
  • relating to any finite sources
  • need to ensure sustainability and ethical sourcing
    if sources deplete prices will rise
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4
Q

what is ethical sourcing - explain any positives/negatives

A

= ensuring that the products being sourced are created in safe facilities by workers who are treated well and work in safe conditions, fair wage…
+ builds brand credibility
+loyalty from customers
- results in higher costs

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5
Q

what are advantages of branding

A
  • enables business to reduce amount spent on promotion
  • increased chance of repeat purchases
  • easier to persuade retailers to stock product
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6
Q

what is individual branding

A
  • powerful and distinctive
  • brands aren’t associated together
  • publicity disasters don’t impact other brands
    e. g. coca-cola, sprite, malteasers
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7
Q

what is corporate branding

A
  • adds credibility to individual brand names

- promotes an entity compared to specific products

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8
Q

what are benefits to strong branding

A
  • added value - provides reassurance
  • charge premium prices - increased profit margin, perceived better quality
  • reduced price elasticity - brand loyal customers
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9
Q

what are ways to build a brand

A
  • unique selling points - temporary benefit
  • advertising - increased superiority of product
  • sponsorship
  • digital media - social platforms
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10
Q

what is viral marketing and explain any advantages of it

A

= business strategy that uses existing social networks to promote a product
+targeted at precise markets and taste of consumers
+provides interactivity
+success of crowdfunding sites gains interest

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11
Q

what is emotional branding

A

creating a bond between the consumer and product by providing an emotional response to the advertising - often creates brand loyalty

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12
Q

what is cost plus pricing

A

setting the price of a product or service by calculating the cost, then adding a % to it
you can either:
- add a profit margin
- add a % mark up on top of cost of making product

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13
Q

how is price important in the context of customer sensitivity

A

= usually balance out factors with price to take into consideration if they should buy the product:

  • quality of the product
  • how much they want the product
  • consumer income
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14
Q

what is competitive pricing

A
  • priced in line with competitors

- customers have to judge product or service on non pricing methods

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15
Q

explain PRICE SKIMMING

advantages and disadvantages

A
= product is priced high to begin with (due to novelty and desirability) 
= can be lowered later on 
ADV
\+establish product as a 'must have' item
\+want exclusivity = will pay high prices
DIS
- may put off consumers with high prices
- may impact business image
- early purchasers may become frustrated with price drop
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16
Q

explain PRICE PENETRATION

advantages and disadvantages

A

= setting prices lower in order to gain market share
= encourages sales and persuades them to try new product
= aimed at mass market
= will recover development costs, lowering average costs
ADV
+attract high sales volume
+buying in bulk lowers purchasing price
DIS
- may affect brand image
- gain distribution in retail outlets
- price sensitive customers

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17
Q

explain PREDATORY pricing

A

= setting prices low enough to drive competitors out of business
- sets barriers to entry
- if low price elasticity, lower price will have less of an effect
APPROACH ONLY WORKS IF
- predator is strong financially
- competition are weak financially

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18
Q

what is psychological pricing

A

making small adjustments to prices in order to make them appear cheaper or more appealing

19
Q

what factors determine the pricing strategy

A

product differentiation
- resort to cost plus pricing,, needs usp

strength of brand

  • obtain a high market share
  • cost plus,, or skimming with new product launch

PED
- ideal for cost plus if low,, if high use competitive pricing

20
Q

what is a loss leader

A

pricing a product below cost in order to attract further, more profitable business
- ensures that all profits contribute to the fixed costs of the business

21
Q

what influences pricing strategies

A

technology

  • production more efficient
  • economies of sales
  • lower average costs

competition

  • little product differentiation
  • similar prices

market segments

  • NICHE = sold for premium prices
  • MASS = similar, low prices to encourage sales

product life cycle

22
Q

define distribution

A

the process of getting the right amount of a product or service to the consumer in the right place

23
Q

what issues are there for retailers when stocking new products

A

opportunity cost - missing out on the next best alternative

risk - what if no one buys product/service

24
Q

what is a distribution channel

A

chain of businesses through which a good or service passes until it reaches the end consumer
- can include wholesalers, retailers, distributors, the internet etc

25
Q

manufacturer ——-> consumer

A

direct marketing
ordered online or through a mail service
+ produces higher profits which can finance more spending on advertising or product development

26
Q

manufacturer –> retailer –> consumer

A

retailer spread around country, provides distribution and volume of sales
applies to most mass markets
+ more cost effective
- exposes seller to negotiation from retailer on prices and credit terms

27
Q

manufacturer > wholesaler > retailer > consumer

A

wholesalers “break bulk” into smaller quantities that independent retailers will buy
profit mark up adds to final price
+ can offer trade credit terms to retailer
- small producer cannot afford individual delivery

28
Q

manufacturer > agent > wholesaler > retailer > consumer

A

sell into other countries
low barriers to entry due to low set up costs
cater to more geographically dispersed markets

29
Q

advantages and disadvantages of being a retailer

A

ADV
enjoyable experience
instant satisfaction
tactile with product

DIS
opening/closing hours
wait in queues
higher prices

30
Q

advantages and disadvantages of being an e-tailer

A
ADV
smaller initial investment
larger range
undercut competitors prices
potential to grow rapidly
lower fixed costs

DIS
hard to establish trust and quality
security and fraud for online transactions
only as strong as your distribution

31
Q

describe the product life cycle

A
  • when a new product is launched, sales will usually be slow because there is no familiarity with the product
  • after the growth phase, sales will slow down due to competition and a now saturated market
32
Q

what are benefits of product life cycle

A
  • helps plan marketing activities
  • introduction phase : promotion may focus on customer awareness and differentiating from competition
  • technologically advanced products priced higher
33
Q

define and give examples of extension strategies

A

= prevents a product from declining, and pushes it back into the growth or maturity phase

  • repackaging
  • discounts and promotion
  • re branding
  • additional features
  • new target market
34
Q

what is new product development

A

includes the people and processes involved in turning new ideas into products ready to launch,,
involves research and development and market research

35
Q

what is a cash cow

A

= high share of a slow growing market

  • maturity stage of PLC
  • still has customer loyalty
  • generates high profits
36
Q

what is a star

A

= high share of a growing market

  • growth phase of PLC
  • need protecting from competition
  • heavy promotion
  • production remains consistent
37
Q

what are dogs

A

= low share of a stable/declining market

  • decline phase of PLC
  • no longer produced once it hits below break even point
38
Q

what are question marks (also known as problem child)

A

= low share of fast growing market

  • just been launched - building customer loyalty
  • potential for high returns
39
Q

what is the purpose of product portfolio analysis

A

= aims to examine the existing position of the firms products so that after they can plan what to do next

  • BUILDING = investment in promotion and distribution to boost sales - question marks
  • HOLDING = marketing spending to maintain sales - rising stars
  • MILKING = taking whatever profits you can without new investment - cash cows
  • DIVESTING - selling off products - dogs
40
Q

what is a marketing strategy

A

= carefully evaluated plan for future marketing activity that balances the company’s objectives, resources and opportunities

  • plan of action to promote and sell a product through marketing mix
41
Q

marketing strategy in MASS MARKETS

A
- needs to be differentiated
success can lead to
- wider distribution levels
- control over advertising and promotion
- degree of control over pricing
42
Q

marketing strategy in NICHE markets

A
  • specific purpose
  • small turnover creates barriers to entry
  • inelastic demand means higher prices are charged
43
Q

B2B marketing

A
= business to business
= no direct connection to public
= advertising needs to be informative
= buy with no emotion
= offering quality
44
Q

B2C marketing

A

= business to consumer

  • want a variety of distribution channels for convenience
  • identifies benefits
  • emotional connection