1.4 - Managing people Flashcards
define collective bargaining
union representative will speak on behalf of workers in business
what is a zero hours contract
= employees are called into work only when they are needed
- no work benefits
- no guaranteed work time
how are staff seen as an asset
- developed with training
- recruited, trained and developed new skills
- participate in more decision - improves decisiveness
- respond quicker to market changes
- more automony over their work
- greater career opportunities
how are staff seen as a cost
- staff training can be expensive (time consuming and financially)
- may decrease motivation and productivity
- may justify redundancies as a cost cutting exercise
define multitasking
- benefits
= having a workforce that can be moved around from one job to another
+ less staff needed overall
+ useful in capacity
+ more interesting jobs for workers as a variety
explain what a part time worker is
- less than 35 hours per week
- can be flexible
- entitled to same sick pay, pay rates and career breaks
- could be employed on a permanent business
explain what temporary workers are
- can be full time
- can be employed on a contract basis
- can be employed on a seasonal basis
what is homeworking?
- benefits to employer
- benefits to employee
- drawbacks
= working from home
- office running costs and overheads reduced
- travel related problems reduced
- temptation and incentive to work for company
- comfort from own home - minimized stress
- no travel costs
- flexibility around their needs
- provides convenience
- no opportunity to meet and share ideas - lack of socialising
- spend time on non-work related matters
- harder to establish balance
- less direct control
what is outsourcing
= involves a firm finding an external business to carry out part of the production process
- includes market research, accounting, legal recruitment and product development
what are some economic factors that impact employment
- pattern of employment has changed
- full term permanent jobs lost
- part time service sector jobs work zero hour contracts
- made worse by recession
- large majority earning lower wages
what reasons relate to why companies need to dispense staff
- individuals may lack the competence to carry out their duties effectively
- economic or other factors depress demand in an industry, forcing them to cut costs to break even
- competitive businesses cause companies to lose market share in a way that forces out staff
what is redundancy
- workers job no longer exists or firm is undergoing a restructure
- is sometimes voluntary (gains a payout)
- legal requirements for payout
what is dismissal
workers may be dismissed or fired because of:
- absenteeism
- misconduct
- theft of company money or product
- not entitled to a payout
explain trade unions and collective bargaining
- advantages
- disadvantages
= involves a representative of all the workers meeting with the manager to discuss terms and conditions
= usually about fair wages and working conditions
+ greater power to action die to speaking on behalf of everyone
- may cause strikes
- may not recognize unions
what is individual bargaining
+ advantage
- disadvantage
= worker and manager sit face to face to discuss conditions,, may include pay, hours and responsibilities
+ no compromise as it stays within worker
- might not take any action due to a lack of urgency
define recruitment
= process by which a job vacancy is identified and potential employees are notified
what are the 8 steps in the recruitment process
- identify vacancy
- job description
- person specification
- advertise vacancy
- candidates apply
- candidates shortlisted
- shortlisted are interviewed
- may participate in other activities
what is internal recruitment
- advantages
- disadvantages
= may choose to fill vacancy from within workforce = redeploying or promoting employee \+ track record and skills already known \+ fit with company culture \+cheaper than external \+no loss of institutional knowledge - may lack skills needed - stagnation of ideas and approaches - creates vacancy elsewhere in business - demotivation to other employees
what is external recruitment
- advantages
- disadvantages
= advertised externally = fresh candidates bring new fresh innovative ideas to business \+ wider range of candidates \+ no training costs - time consuming to review applications - can be demotivating
what is the cost of recruitment
any payment towards the advertising, agency fees, wages, loss of productivity while new employees are inducted, loss of management time, hidden costs
