1.4 - Managing people Flashcards
define collective bargaining
union representative will speak on behalf of workers in business
what is a zero hours contract
= employees are called into work only when they are needed
- no work benefits
- no guaranteed work time
how are staff seen as an asset
- developed with training
- recruited, trained and developed new skills
- participate in more decision - improves decisiveness
- respond quicker to market changes
- more automony over their work
- greater career opportunities
how are staff seen as a cost
- staff training can be expensive (time consuming and financially)
- may decrease motivation and productivity
- may justify redundancies as a cost cutting exercise
define multitasking
- benefits
= having a workforce that can be moved around from one job to another
+ less staff needed overall
+ useful in capacity
+ more interesting jobs for workers as a variety
explain what a part time worker is
- less than 35 hours per week
- can be flexible
- entitled to same sick pay, pay rates and career breaks
- could be employed on a permanent business
explain what temporary workers are
- can be full time
- can be employed on a contract basis
- can be employed on a seasonal basis
what is homeworking?
- benefits to employer
- benefits to employee
- drawbacks
= working from home
- office running costs and overheads reduced
- travel related problems reduced
- temptation and incentive to work for company
- comfort from own home - minimized stress
- no travel costs
- flexibility around their needs
- provides convenience
- no opportunity to meet and share ideas - lack of socialising
- spend time on non-work related matters
- harder to establish balance
- less direct control
what is outsourcing
= involves a firm finding an external business to carry out part of the production process
- includes market research, accounting, legal recruitment and product development
what are some economic factors that impact employment
- pattern of employment has changed
- full term permanent jobs lost
- part time service sector jobs work zero hour contracts
- made worse by recession
- large majority earning lower wages
what reasons relate to why companies need to dispense staff
- individuals may lack the competence to carry out their duties effectively
- economic or other factors depress demand in an industry, forcing them to cut costs to break even
- competitive businesses cause companies to lose market share in a way that forces out staff
what is redundancy
- workers job no longer exists or firm is undergoing a restructure
- is sometimes voluntary (gains a payout)
- legal requirements for payout
what is dismissal
workers may be dismissed or fired because of:
- absenteeism
- misconduct
- theft of company money or product
- not entitled to a payout
explain trade unions and collective bargaining
- advantages
- disadvantages
= involves a representative of all the workers meeting with the manager to discuss terms and conditions
= usually about fair wages and working conditions
+ greater power to action die to speaking on behalf of everyone
- may cause strikes
- may not recognize unions
what is individual bargaining
+ advantage
- disadvantage
= worker and manager sit face to face to discuss conditions,, may include pay, hours and responsibilities
+ no compromise as it stays within worker
- might not take any action due to a lack of urgency
