3 training and development Flashcards
what is the difference between training and development
training is very specific- short term and teaches the knowledge and skills to do a job or improve performance
development is about growth of the worker long term building knowledge and skills for the future
why is different types of training needed
different types of workers need training for different reasons
list different types of training and who needs them (8)
technical - upgrade skills to work new machinery personal - develop communication health and safety - reduce risk diversity in work place - to know how to deal with sensitive issues management - if given promotion induction - new workers retraining - new role product knowledge - new products
how do businesses develop from training workers (6)
may develop new products improve productivity produce more at a lower cost increase sales and profit solve skill shortage improve customer service which increases sales
2 types of training
on and off the job
list 4 advantages of on the job training (5)
improves performance cheap company still earns they are trained to do the job in the way the company wants it done specific skills so improves retention
what are the 5 disadvantages of on the job training
trainee leaves work to train
quality suffers if trainee has done it
quality of training depends on the skills of the trainer
if it is skill specific it is hard to find work else where
no qualification
6 methods of off job training
lectures, demonstrations, role play, reading online, teambuilding
what are the advantages of off job training (4)
experts provide high quality training
use specifically designed training equipment
workers enjoy change of environment
workers feel valued when given time off to attend
what are 3 disadvantages of off job training
expensive
absent from work means not producing goods
may leave after gaining new skill
what is induction training
given to a new employee it introduces them to job and work place
what are the advantages of induction training (5)
get to know colleagues made to feel welcome learn expectations get to learn skills relevant to job understand the culture
what are the disadvantage of induction training
costs to induct - they are not producing and nor is the inductor
what are the advantages of induction to the employer (3)
workers settle quicker
become productive quickly
health and safety issues are resolved
what is staff development and what are the 2 types
developing a person over time
apprentership and proffessional development they can be academic or vocational
what is an apprentership
a long term programme 2-3 years leads to formal qualification a mix of college and work
what are the advantages of apprentership for business (6)
a good way to recruit cheap to train then already skilled subsidised by government learning on the job can be tailored to needs of the business avoids a skill shortage
what are the disadvantages of apprentership for the business (3)
if they drop out the business looses money
there is a cost to the business
apprentice may make mistakes
what are the advantages of an apprentership for the worker (4)
gain a qualification
help progress their career
earn an income whilst learning
varied learning activites
what are the disadvantages of an apprentership for the worker (3)
low pay
specific qualification
in the long term those with a degree earn more
what are proffessional development programmes
vocational and accademic longterm development of workers potential in the hope business benefits in the future
what are the advantages of proffessional development programmes (3)
develops long term potential of workers
helps meet future staff needs
motivates workers
what are the disadvantages of proffessional development programmes (4)
expensive
worker away from their job
need to pay cover
they may leave after they have been developed and before business benefits
