3 training and development Flashcards
what is the difference between training and development
training is very specific- short term and teaches the knowledge and skills to do a job or improve performance
development is about growth of the worker long term building knowledge and skills for the future
why is different types of training needed
different types of workers need training for different reasons
list different types of training and who needs them (8)
technical - upgrade skills to work new machinery personal - develop communication health and safety - reduce risk diversity in work place - to know how to deal with sensitive issues management - if given promotion induction - new workers retraining - new role product knowledge - new products
how do businesses develop from training workers (6)
may develop new products improve productivity produce more at a lower cost increase sales and profit solve skill shortage improve customer service which increases sales
2 types of training
on and off the job
list 4 advantages of on the job training (5)
improves performance cheap company still earns they are trained to do the job in the way the company wants it done specific skills so improves retention
what are the 5 disadvantages of on the job training
trainee leaves work to train
quality suffers if trainee has done it
quality of training depends on the skills of the trainer
if it is skill specific it is hard to find work else where
no qualification
6 methods of off job training
lectures, demonstrations, role play, reading online, teambuilding
what are the advantages of off job training (4)
experts provide high quality training
use specifically designed training equipment
workers enjoy change of environment
workers feel valued when given time off to attend
what are 3 disadvantages of off job training
expensive
absent from work means not producing goods
may leave after gaining new skill
what is induction training
given to a new employee it introduces them to job and work place
what are the advantages of induction training (5)
get to know colleagues made to feel welcome learn expectations get to learn skills relevant to job understand the culture
what are the disadvantage of induction training
costs to induct - they are not producing and nor is the inductor
what are the advantages of induction to the employer (3)
workers settle quicker
become productive quickly
health and safety issues are resolved
what is staff development and what are the 2 types
developing a person over time
apprentership and proffessional development they can be academic or vocational
