3 role of human resources Flashcards
who are human resources
anyone who does any work for the business including owner and contractors
what is a personel/human resources plan
a plan a business makes to identify what HR they need and the functions they need
why do they need to review personel/human resources plan (8)
to predict changes that may effect the business
replace workers who retire leave get promoted
business can grow or shrink
can be a change in production method
new technology so fewer skilled workers needed
business relocates
need wage budget to change
change in law ie how much to pay
what does a business need to consider in its personel/human resources plan (8)
number of workers needed number of FT/PT number of zero hours times workers are needed number of contractors where they will work skills required age gender ethnicity
what is an organisation structure
how people and departments are organised in a business
what does an organisation chart do
displays organisation structure and how responsibilities are divided between departments
how is an organisation chart organised
in layers, the higher layers have more responsibility and authority. it is the chain of command
what is chain of command
workers answer to their line manager - the person above them in the organisation
what are workers called
subordinates
what is span of control
the number of subordinates a manager is responsible for
what does delegate mean
giving subordinates a specific responsibility
how do organisation charts help businesses (6)
show who is responsible for a task what a person is accountable for jobs delegated who a worker is managed by lines of communication how departments are linked
what does the height of the chart indicate
how many layers there are
what are the 2 types of organisation chart
tall and flat structures
what are the disadvantages of flat organisation structures (3)
no clear lines of communication
managers responsible for large numbers of people
promotion ltd
