2.4 Motivation Flashcards
Delegation
It refers to managers passing on authority to subordinates to carry out a task or project.
Empowerment
It is a non-financial motivator that involves developing the potential of workers or teams to achieve the best they can by granting them the authority to make various decisions and to execute their own ideas to solve business problems.
Fringe payments (or perks)
Financial rewards paid in addition to worker´s wages or salaries.
Herzberg’s two factor theory
It looked at the factors that motivate employees, namely hygiene factors and motivators.
Hygiene factors
They are parts of a job that Herzberg referred to that do not increase job satisfaction but help to remove dissatisfaction, such as reasonable wages and working conditions.
Job enlargement
It refers to increasing the number of tasks that an employee performs, thereby reducing or eliminating the monotony of repetitive tasks.
Job enrichment
It involves giving workers more responsibilities and more challenging jobs.
Job rotation
It is a form of job enlargement whereby workers are given different tasks, but of the same level of complexity, to help reduce the problems caused by performing repetitive tasks.
Maslow’s hierarchy of needs
It outlines five levels of needs, from satisfying physiological needs to self-actualization.
Motivation
It refers to the inner desire or passion to do something. The driving forces could be intrinsic and/or extrinsic.
Motivators
They are the factors that Herzberg considers to increase job satisfaction and motivation levels.
Performance-related pay
It is a payment system that rewards people who meet set targets over a period of time.
Piece rate
It is a payment system that rewards people based on the amount that they produce or sell. Thus, their pay is directly linked to their level of productivity.
Pink’s drive theory
It suggests that people in modern societies are motivated by three key factors: autonomy, mastery and purpose.
Productivity
It measures the level of output per worker.
