2.1 Flashcards

1
Q

Human resource planning

A

Analysing and forecasting the number and skills of employees needed

May produce a Workforce audit:

  • Method of reviewing various policies and procedures within human resources and other areas of an organization
  • Identify areas that need improvement
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2
Q

Labour turnover

A

To help with HR planning, need to look at how many employees may leave the business

(Staff leaving/Total staff) x 100

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3
Q

Common steps in the process of recruitment

A
  1. Job analysis
    * Identify the need for a new EE and establish the nature of the job
  2. Write a job description
    * Job title, tasks performed, responsibilities, working conditions, etc
  3. Write a person specification
    * Qualities, skills, qualifications and experience required
  4. Advertise the job
    * Internal, website, recruitment consultant
  5. Recieve applications
    * Cover letter, CV referees
  6. Create a short list of candidates
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4
Q

Types of training

A

On the job

  • Instruction at the place of work

Off the job

  • Away from the place of work

Cognitive

  • Exercises designed to improve a person’s ability to understand and learn information
  • E.g logic, memory, critical thinking

Behavioural

  • Improving an EE communication and collaboration skills
  • E.g team building, ethics, stress management, leadership
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5
Q

Types of appraisal

A

Summative

  • One-off measure of performance against standards

Formative

  • Ongoing, with the goal being to inform EE on how to improve their performance
  • Focus on change and imporvment

360 degree feedback

  • Collect feedback from many people who are involved with the EE- peers, managers, customers

Self- appraisal

  • EE’s appraise themselves based on criteria. Often before a summative appraisal
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6
Q

​Common steps in the processes of dismissal and redundancy

A
  • Dismissal, Firing, Termination
  • Incompetence, misconduct
  • Formal process- verbal warning, written warning, etc
  • Redundancy(laid off)
  • Employee leaves the company because there is no need for their job. No fault of their own.
  • Redundancy pay usually must be paid
  • Could be volunatry
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7
Q

How work patterns, practices and preferences change and how they affect the employer and employees

A

Traditional working practices

  • Full time contracts
  • Permanent employees
  • Regular working hours
  • Working at the place of work

Gig Economy

  • Use of “Independent contractors” , i.e Uber

Teleworking

  • Working from home, but keeping in contact with the office uing technology

Portfolio working

  • Working multiple jobs
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8
Q

Internal and external factors that influence HR planning

A

Internal: - labour turnover - change in objectives - productivity - automation of produce

External: - demand for product - economic recession - change in laws

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