1.4 Stakeholders Flashcards
1
Q
Internal stakeholders
A
Employees
Managers/ directors
Shareholders
2
Q
External stakeholders
A
Customers Suppliers Pressure groups Government Competitors
3
Q
Stakeholders
A
A person or organisation that has direct unrest in the business
4
Q
What employees want
A
High wage/ salary and good working conditions
5
Q
Managers and directors
A
Satisfy shareholders
6
Q
Shareholders
A
Increase in share price and high dividend payments
7
Q
Customers
A
Value for money and good after sales service
8
Q
Suppliers
A
Paid on time
9
Q
Government
A
Taxes paid and a creation of jobs within the community
10
Q
Competitors
A
Bankruptcy of other businesses
11
Q
Pressure groups
A
Ethical treatment of staff and environment
