15.4 Changing knowledge and skills Flashcards
H_____ c_______ is one of the most important intangible assets an organisation has.
Human capital
Give two examples of recent structural changes in the workplace
Outsourcing low/mid level jobs Rapid advances require employee training Millenials demand purposeful employment Reporting structures are flatter Drive for diversity Significant increase in flexible working
How have employee turnover rates changed in recent years?
They have increased, moving away from the “job for life” mentality.
Proactively managing talent should create a c________ a_________ for the organisation.
competitive advantage
Why is employee training increasingly important in the workplace?
Skills and knowledge are becoming outdated at an increasing rate.
What is reverse mentoring?
An initiative where younger employees teach older ones on topics such as technology and media trends.
What is blended learning?
A combination of more traditional classroom-based and online learning
What type of risk is talent risk?
Business risk
How is automation and AI changing the workforce?
Profession such as data scientists are increasingly in demand, while others like data processors are declining.
Who is responsible for ensuring that an effective and robust talent management process is in place to deliver value for stakeholders?
The board
