15.1 Global Marketing Today Flashcards

1
Q

What has contributed to the rapid shrinking of the world and the growth of international trade?

A

Faster digital communication, transportation, and financial flows have contributed to the rapid shrinking of the world and the growth of international trade.

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2
Q

How has the number of multinational corporations changed since 1990?

A

Since 1990, the number of multinational corporations has more than tripled to over 100,000.

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3
Q

What is the global trade of products and services valued at?

A

The global trade of products and services is valued at more than US$20 trillion, about 25% of GDP worldwide.

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4
Q

What are some examples of North American companies that have been successful at international marketing?

A

Coca-Cola, McDonald’s, Bombardier, Starbucks, KFC, Nike, GE, Google, Caterpillar, and Boeing are examples of North American companies that have been successful at international marketing.

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5
Q

Why is it important for companies to expand into international markets?

A

Expanding into international markets is important for companies because it allows them to tap into new growth opportunities, face global competition, and avoid being shut out of growing markets.

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6
Q

What are some risks associated with global expansion for companies?

A

Risks associated with global expansion include unstable governments and currencies, restrictive government policies and regulations, high trade barriers, a dampened global economic environment, and corruption.

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7
Q

What is a global firm, and what advantages does it have over purely domestic competitors?

A

A global firm is one that operates in more than one country, gaining marketing, production, R&D, and financial advantages that are not available to purely domestic competitors. It minimizes the importance of national boundaries and develops global brands.

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8
Q

What is global niching, and who can practice it?

A

Global niching is the practice of focusing on a specific market niche on a global scale. Smaller firms can practice global niching to compete in international markets.

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9
Q

What are some basic questions that companies must answer when considering globalization?

A

Some basic questions companies must answer include:

What market position should we try to establish in our country, in our economic region, and globally?

Who will our global competitors be and what are their strategies and resources?

Where should we produce or source our products?

What strategic alliances should we form with other firms around the world?

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10
Q

Figure 15.1: major Internation Marketing Decisions

A
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11
Q

What are some restrictions on trade between nations that a company may face?

A

Restrictions on trade between nations include tariffs, duties, quotas, exchange controls, and nontariff trade barriers such as restrictive product standards and excessive host-country regulations.

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12
Q

What is the purpose of quotas?

A

Countries may set quotas, limits on the amount of imports that they will accept in certain product categories.

The purpose of quotas is to conserve foreign exchange and protect local industries and employment.

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13
Q

What is GATT

A

The General Agreement on Tariffs and Trade (GATT), established in 1947 and modified in 1994, was designed to promote world trade by reducing tariffs and other international trade barriers. It established the World Trade Organization (WTO), which replaced GATT in 1995 and now oversees the original GATT provisions.

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14
Q

What is the World Trade Organization (WTO)?

A

The WTO is an international organization that oversees the original GATT provisions, promotes world trade by reducing tariffs and other international trade barriers, imposes international trade sanctions, and mediates global trade disputes.

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15
Q

What are two economic factors that reflect a country’s attractiveness as a market?

A

The two economic factors that reflect a country’s attractiveness as a market are its industrial structure and its income distribution.

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16
Q

What are emerging economies, and why are they attractive to marketers?

A

Emerging economies are countries experiencing rapid economic growth and industrialization, such as the BRICS countries and MENA countries. They are attractive to marketers due to their growing middle classes, increasing demand for new goods and services, and the potential for growth opportunities.

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17
Q

What is the “bottom of the economic pyramid”?

A

The “bottom of the economic pyramid” refers to the vast untapped market consisting of the world’s poorest consumers.

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18
Q

Why are companies increasingly targeting middle-income or low-income consumers in subsistence and emerging economies?

A

Companies are targeting middle-income or low-income consumers in subsistence and emerging economies because of the potential for growth opportunities, as more developed markets become stagnant and increasingly competitive.

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19
Q

What are free trade zones or economic communities?

A

Free trade zones or economic communities are groups of nations organized to work toward common goals in the regulation of international trade.

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20
Q

What is the European Union (EU)?

A

The European Union is a free trade zone or economic community formed in 1957 to create a single European market by reducing barriers to the free flow of products, services, finances, and labor among member countries and developing policies on trade with nonmember nations.

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21
Q

How many member countries does the EU have and what is its significance?

A

The EU currently has 28 member countries containing 516 million consumers and accounting for almost 20 percent of the world’s imports and exports. It represents one of the world’s largest single markets and offers tremendous trade opportunities for Canada and other non-European firms.

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22
Q

What is the Canada-European Union Comprehensive Economic and Trade Agreement (CETA)?

A

The Canada-European Union Comprehensive Economic and Trade Agreement (CETA) is a free trade agreement between Canada and the European Union that came into effect in September of 2017. It has resulted in close to an 8 percent annual increase in trade from the pre-CETA time period.

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23
Q

What is the euro crisis?

A

The euro crisis refers to the ongoing economic struggles faced by some EU member nations, particularly those with weaker economies such as Greece, Portugal, and Cyprus. This has led to economic powers like Germany and France having to provide support to these countries. Some analysts have predicted the possible breakup of the euro zone as it is currently structured.

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24
Q

What is the significance of widespread adoption of the euro as a common currency for businesses operating in Europe

A

The adoption of the euro decreased much of the currency risk associated with doing business in Europe, making member countries with previously weak currencies more attractive markets.

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25
Q

Why is it unlikely that the EU will become the “United States of Europe”?

A

A community with more than two dozen different languages and cultures and a history of sometimes strained relationships will always have difficulty coming together and acting as a single entity.

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26
Q

What is Brexit?

A

Brexit refers to the United Kingdom’s exit from the European Union. The UK voted to leave the EU in a 2016 national referendum and was set to depart in early 2019 with a transition period to smooth the way to post-Brexit relations with the remaining EU countries. However, a proposed deal announced in October of 2019 was rejected by the UK Parliament

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27
Q

What is the impact of Brexit on the future of European economic and political unity?

A

Brexit has sent aftershocks across Europe and the world, raising concerns about the future of European economic and political unity.

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28
Q

What is the current state of the EU post-Brexit?

A

With a post-Brexit combined annual GDP of more than US$15 trillion, the EU remains a potent economic force.

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29
Q

What is NAFTA?

A

NAFTA stands for the North American Free Trade Agreement, which established a free trade zone among the United States, Mexico, and Canada in 1994.

The agreement created a single market of 487 million people who produce and consume US$23.5 trillion worth of goods and services annually.

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30
Q

What has been the impact of NAFTA over the past 25 years?

A

Over the past 25 years, NAFTA has eliminated trade barriers and investment restrictions among the three countries. Total trade among the NAFTA countries nearly tripled from US$288 billion in 1993 to more than US$1.2 trillion a year.

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31
Q

What is the Canada-United States-Mexico Agreement (CUSMA)?

A

The Canada-United States-Mexico Agreement (CUSMA) is a new free trade agreement signed by Canada, the United States, and Mexico in November 2019, replacing NAFTA.

However, the deal has yet to be ratified by either the Canadian or U.S. governments, and so NAFTA remains in place in early 2020.

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32
Q

What is CAFTA-DR?

A

CAFTA-DR stands for the Central American Free Trade Agreement, which established a free trade zone between the United States and Costa Rica, the Dominican Republic, El Salvador, Guatemala, Honduras, and Nicaragua in 2005.

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33
Q

What is UNASUR?

A

UNASUR stands for the Union of South American Nations, which was formed in 2004 and formalized by a constitutional treaty in 2008. It consists of 12 countries and makes up the largest trading bloc after NAFTA and the EU, with a population of more than 420 million and a combined economy of more than US$6.5 trillion. It aims to eliminate all tariffs among its members.

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34
Q

What is the goal of free trade areas such as NAFTA, CAFTA-DR, and UNASUR?

A

The goal of free trade areas such as NAFTA, CAFTA-DR, and UNASUR is to eliminate tariffs and other trade barriers among member countries to create a single market and increase trade and economic cooperation

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35
Q

What is the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)?

A

The Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) is a major world trade agreement that promises to lower trade barriers and increase economic cooperation among 11 Pacific Rim countries: Australia, Brunei, Canada, Chile, Japan, Malaysia, Mexico, New Zealand, Peru, Singapore, and Vietnam.

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36
Q

What is the significance of the CPTPP?

A

The 11 CPTPP countries have a collective population of 500 million people, more than NAFTA, and account for 13 percent of all world trade. The agreement will have a significant and sometimes controversial economic and political impact.

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37
Q

What is the Transatlantic Trade and Investment Partnership (T-TIP)?

A

The Transatlantic Trade and Investment Partnership (T-TIP) is a major trade agreement between the United States and the European Union that is still under negotiation.

38
Q

What is the importance of understanding each nation’s unique features?

A

Each nation has unique economic, political-legal, and cultural environments that impact their readiness for different products and services and their attractiveness as a market to foreign firms. Understanding these factors is crucial for businesses to successfully operate and compete in foreign markets.

39
Q

What are the two economic factors that reflect a country’s attractiveness as a market?

A

The two economic factors that reflect a country’s attractiveness as a market are its industrial structure and its income distribution.

40
Q

How does a country’s industrial structure shape its product and service needs, income levels, and employment levels?

A

A country’s industrial structure shapes its product and service needs by determining the types of goods and services that are in demand, its income levels by influencing the distribution of wealth and wages, and its employment levels by dictating the types of jobs available in the economy

41
Q

What is a subsistence economy?

A

subsistence economy is an economy in which most people engage in simple agriculture, consume most of their output, and barter the rest for simple goods and services. These economies offer few market opportunities.

42
Q

What is an industrial economy?

A

An industrial economy is an economy that is characterized by major importers and exporters of manufactured goods and services. Their varied manufacturing activities and large middle classes make them rich markets for all sorts of goods. Examples of industrial economies include Canada, the United States, Japan, and Western European countries.

43
Q

What are emerging economies?

A

Emerging economies are those experiencing rapid economic growth and industrialization. Examples include the BRICS countries—Brazil, Russia, India, China, and South Africa—and MENA countries (the Middle East and North Africa region).

44
Q

What is the significance of industrialization in emerging economies?

A

Industrialization typically creates a new rich class and a growing middle class, both demanding new types of goods and services. As more-developed markets stagnate and become increasingly competitive, many marketers are now targeting growth opportunities in emerging markets

45
Q

What is the second economic factor that reflects a country’s attractiveness as a market?

A

The second economic factor is the country’s income distribution, which may have low-, medium-, and high-income households, and is crucial in determining the market potential for different types of goods and services.

46
Q

What is the “bottom of the economic pyramid”?

A

The “bottom of the economic pyramid” refers to the vast untapped market consisting of the world’s poorest consumers. Even poor or emerging economies may be attractive markets for all kinds of goods, and many companies have shifted their sights to this market in recent years as growth has slowed in both domestic and emerging markets.

47
Q

What are subsistence and emerging economies?

A

Subsistence economies are those in which most people engage in simple agriculture, consume most of their output, and barter the rest for simple goods and services. Emerging economies are those experiencing rapid economic growth and industrialization, creating a new rich class and a growing middle class.

48
Q

Why do companies increasingly target middle-income or low-income consumers in subsistence and emerging economies?

A

As more-developed markets stagnate and become increasingly competitive, many companies have shifted their sights to growth opportunities in subsistence and emerging economies where there is a promising and relatively untapped market for their products and services.

49
Q

What is Coca-Cola’s strategy for meeting its growth goals?

A

As soft drink sales growth has lost its fizz in North America and Europe, Coca-Cola has set its sights on subsistence and emerging economies, such as Africa, that offer promising long-term growth opportunities despite challenges such as poverty, political instability, unreliable transportation, and shortages of essential resources.

50
Q

What are some of the opportunities that Coca-Cola sees in Africa?

A

Coca-Cola sees plenty of opportunity in Africa despite the challenges, including a growing population of more than 1.3 billion people, a just-emerging middle class, and US$3.3 trillion of GDP and spending power. Five of the world’s 10 fastest-growing markets are in Africa.

51
Q

What is the political-legal environment?

A

The political-legal environment of a country includes factors such as the country’s attitudes toward international buying, government bureaucracy, political stability, and monetary regulations.

52
Q

Why is the political-legal environment important to consider for companies looking to do business in a foreign country?

A

The political-legal environment can greatly impact a company’s ability to operate effectively in a foreign country.

Some nations are more receptive to foreign firms, while others are less accommodating.

The political and regulatory stability of a country can also impact a company’s operations and success.

53
Q

What are some examples of countries with different political-legal environments?

A

India tends to limit foreign businesses with import quotas, currency restrictions, foreign investment limits, and other limitations.

In contrast, neighbouring Asian countries such as Singapore, Vietnam, and Thailand court foreign investors and offer them incentives and favourable operating conditions.

Russia is consumed by corruption and governmental red tape, and recent geopolitical conflicts have made doing business in Russia difficult and risky.

54
Q

What are some factors that companies should consider when evaluating a country’s political-legal environment?

A

When evaluating a country’s political-legal environment, companies should consider factors such as the country’s attitudes toward international buying, government bureaucracy, political stability, and monetary regulations.

They should also consider the level of corruption in the government and the impact of geopolitical conflicts on the country’s business environment.

55
Q

What should companies consider when dealing with a country’s monetary regulations?

A

Companies should consider the country’s attitudes towards international buying, government bureaucracy, political stability, and monetary regulations. They must also take into account the currency in which they will receive profits and the risks associated with changing exchange rates.

56
Q

What is a blocked currency?

A

A blocked currency is a currency whose removal from a country is restricted by the buyer’s government.

57
Q

Why might sellers accept a blocked currency?

A

Sellers might accept a blocked currency if they can buy other goods in that country that they need or can sell elsewhere for a needed currency.

58
Q

What is barter?

A

Barter involves the direct exchange of goods or services instead of cash.

59
Q

What are some recent examples of barter deals?

A

Indonesia recently bartered coffee, tea, rubber, and palm oil for military aircraft from Russia, and South Korea bartered apples for coffee from Vietnam to help balance an apple surplus against a burgeoning coffee demand

60
Q

What is the cultural environment and why is it important in global marketing strategies?

A

The cultural environment refers to each country’s folkways, norms, and taboos, and it is important in global marketing strategies because companies must understand how culture affects consumer reactions in each of its world markets and how their strategies affect local cultures.

61
Q

How does culture impact marketing strategy?

A

Culture impacts marketing strategy because companies must understand how consumers in different countries think about and use certain products before planning a marketing program. Companies that violate cultural norms and differences can make expensive and embarrassing mistakes.

62
Q

What are some examples of cultural differences that can affect marketing strategies?

A

The average French man uses almost twice as many cosmetics and grooming aids as his wife;

Germans and French eat more packaged, branded spaghetti than Italians do; a clock is a nice gift in

Western countries but is inappropriate in China where such a gift is associated with death and funerals;

most Canadian women let down their hair and take off makeup at bedtime, whereas some Chinese women style their hair at bedtime and even put on makeup.

63
Q

What are the risks of violating cultural norms in marketing strategies?

A

Companies that violate cultural norms and differences can make expensive and embarrassing mistakes, which can negatively impact their brand image and sales.

64
Q

What is the importance of understanding cultural norms when designing global marketing strategies?

A

Understanding cultural norms is important when designing global marketing strategies because it allows companies to understand how culture affects consumer reactions in each of its world markets. In turn, it also allows them to understand how their strategies affect local cultures.

65
Q

What is an example of a cultural mistake made by Nike in China?

A

Nike ran an ad featuring LeBron James crushing a number of culturally revered Chinese figures in a kung fu-themed television ad, which offended Chinese officials and violated regulations to uphold national dignity and respect the “motherland’s culture”. The Chinese government yanked the multimillion-dollar campaign.

66
Q

What is an example of a cultural mistake made by Marriott International in China?

A

Marriott International listed Tibet, Hong Kong, Macau, and Taiwan as “countries” on their website, which offended China as it considers the first three locations to be “autonomous regions” of China and Hong Kong, Macau, and Taiwan to be under its control. The Chinese government shut down Marriott’s Chinese website and app for more than a week, preventing online sales and bookings in China.

67
Q

What is the impact of culture on marketing strategy?

A

When designing global marketing strategies, companies must understand how culture affects consumer reactions in each of its world markets. In turn, they must also understand how their strategies affect local cultures.

68
Q

What are some examples of cultural differences that impact business norms and behaviors?

A

North American executives engage in fast and tough face-to-face bargaining, which may be offensive to Japanese and other Asian businesspeople who prefer to start with polite conversation

Handshakes are a common and expected greeting in most Western countries, but in some Middle Eastern countries, they may be refused if offered

In some countries, not finishing all the food during a meal implies that it was substandard, while in others, finishing all the food may be taken as a mild insult suggesting that the host didn’t supply enough quantity.

69
Q

What is an example of a company using cultural understanding to its advantage in global markets?

A

British clothing retailer Marks & Spencer opened its first standalone lingerie and beauty store in Saudi Arabia, bypassing Paris, London, and New York. The company made significant cultural adjustments to operate in Saudi Arabia, including offering modest and conservative clothing options and ensuring that the sales staff was all female.

70
Q

What are some of the challenges Marks & Spencer faces when selling lingerie in Saudi Arabia?

A

Marks & Spencer must adhere to rigorously enforced religious and cultural strictures, such as employing an exclusively female sales staff and using tamer in-store marketing photos and video displays. Music is forbidden in Saudi malls and stores, and the company must use headless or faceless female mannequins to display its lingerie. Women in Saudi Arabia also cover themselves in full-length black cloaks when they go out in public and must have a male chaperone, usually a relative.

71
Q

Is it necessary for all companies to venture into international markets?

A

No, not all companies need to venture into international markets to survive.

72
Q

What are some reasons why operating domestically is easier and safer for businesses?

A

Managers don’t need to learn another country’s language and laws. They don’t have to deal with unstable currencies, face political and legal uncertainties, or redesign their products to suit different customer expectations.

73
Q

What types of companies must compete on a regional or worldwide basis to succeed?

A

Companies that operate in global industries, where their strategic positions in specific markets are affected strongly by their overall global positions, must compete on a regional or worldwide basis to succeed.

74
Q

What are some factors that might draw a company into the international arena?

A

Global competitors attacking the company’s home market

Counterattacking competitors in their home markets

Customers expanding abroad and requiring international servicing

Better opportunities for growth in international markets

75
Q

How has Coca-Cola emphasized international growth in recent years?

A

By making major pushes into 90 emerging markets, such as China, India, and the entire African continent
Non-North American markets account for 80 percent of Coca-Cola’s unit case volume

76
Q

What questions must a company answer about its ability to operate globally?

A

A company must answer questions about

its ability to understand the preferences and buyer behavior of consumers in other countries,

offer competitively attractive products, adapt to other countries’ business cultures,

deal effectively with foreign nationals, and

consider the impact of regulations and the political environments of other countries.

77
Q

What is one of the questions a company must answer about its ability to understand consumers in other countries?

A

Can the company learn to understand the preferences and buyer behavior of consumers in other countries?

78
Q

What is one of the questions a company must answer about its ability to offer products abroad?

A

Can it offer competitively attractive products?

79
Q

What should a company do before going abroad?

A

A company should define its international marketing objectives and policies.

80
Q

What should a company decide before going abroad?

A

A company should decide what volume of foreign sales it wants.

A company needs to choose in how many countries it wants to market.

The company needs to decide on the types of countries to enter.

81
Q

What is the most common approach for companies when they go abroad?

A

Most companies start small when they go abroad

82
Q

What factors determine a country’s attractiveness for a company to enter?

A

A country’s attractiveness depends on product, geographical factors, income and population, political climate, and other considerations

83
Q

What factors should a company consider when evaluating potential international markets?

A

A company should consider factors such as competition, cultural and buying differences of consumers, environmental and regulatory hurdles, and infrastructure problems.

84
Q

Demographic Characteristics
Indicators

A

Sociocultural Factors
Population size and growth
Population age composition

85
Q

Sociocultural Factors

A

Consumer lifestyles, beliefs, and values
Business norms and approaches
Cultural and social norms
Languages

86
Q

Geographic Characteristics

A

Climate
Country size
Population density—urban, rural
Transportation structure and market accessibility

87
Q

Political and Legal Factors

A

National priorities
Political stability and compatibility
Government attitudes toward global trade
Government bureaucracy
Monetary and trade regulations

88
Q

Economic Factors

A

GDP size and growth
Income distribution
Industrial infrastructure
Natural resources
Financial and human resources

89
Q

What are the three market-entry strategies for selling in a foreign country?

A

Exporting, joint venturing, and direct investment.

90
Q

What does each succeeding market-entry strategy involve?

A

Each succeeding strategy involves more commitment and risk but also more control and potential profits.

91
Q

Figure 15.2: Market Entry Strategies

A