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NASM Nutrition Coach Certification > 15 Comminication > Flashcards

15 Comminication Flashcards

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NASM ® CPT flashcards
1
Q

Communication

A

Process of sending and receiving messages through verbal and nonverbal means

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2
Q

Soft Skills

A

Personal attributes related to how well once works with others

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3
Q

Self-Awareness

A

Knowledge of ones own habits, feelings, and motivations

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4
Q

Nonverbal Communication

A

Exchange of information through wordless cues

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5
Q

Verbal Communication

A

The words used to convey a message

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6
Q

Denotation

A

Literal meaning of a word

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7
Q

Connotation

A

Emotional or perceived meaning of a word

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8
Q

Active Listening

A

Act of mindfully hearing and attempting to comprehend the meaning of words spoken in conversation
Receiving > Understanding > Remembering > Evaluation > Responding

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9
Q

Receiving Stage

A

Intentional focus on hearing what the client is sharing

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10
Q

Understanding Stage

A

Identify meaning of what is being said

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11
Q

Remembering Stage

A

Relates to how much is remembered about what the client has shared

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12
Q

Evaluation Stage

A

Identify individual differences and barriers key to program development and success

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13
Q

Responding Stage

A

Provide feedback shared by client

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14
Q

Reflection

A

Paraphrasing words and emotions during active listening

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15
Q

Closed-Ended Question

A

Simple and direct question that can only be answered with a yes-or-no response

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16
Q

Open-Ended Questions

A

Questions that create an opportunity to share experiences and views

17
Q

Probing Questions

A

Questions used when more detail or information needed

18
Q

Divergent Questioning

A

Broad questions that have no right or wrong answer

19
Q

Rapport

A

A relationship based on mutual trust and understanding

20
Q

Client-Centered

A

Coaching approach in which clients are understood and program development is based on client needs ad preferences

21
Q

Empathy

A

The ability to identify with another persons feelings, attitudes, or thoughts

NASM Nutrition Coach Certification (23 decks)

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