1.4.3 Flashcards

1
Q

What is organisation structure?

A

Outlines reporting relationships, roles and responsibilities of employees in organisation.

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1
Q

Why do business need to decide which structure is best for them?

A

Helps promote clarity and accountability.

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2
Q

What is hierarchy?

A

Refers to levels of authority within a organisation.

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3
Q

What is chain of commad?

A

Formal line of authority that flows down from top management to lower levels.

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4
Q

Why is a chain of command useful?

A

Establishes clear communication within organisation.

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5
Q

What is span of control?

A

Number of people someone is personally responsible for.

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6
Q

What is a narrow span of control

A

More layers of management, less people to be responsible and accounted for.

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7
Q

What is a centralised structure?

A

Decision making is concentrated from the top of organisation ( senior managers )

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8
Q

What is a decentralised structure?

A

Decision making is spread throughout the organization with lower levels of employees having more authority.

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9
Q

What does decentralised decision making mean?

A

Flexibility and innovation

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10
Q

What does centralised decision making promote?

A

Consistency and control

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11
Q

What are 3 types of organisational structure?

A

Tall
Flat
Matrix

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12
Q

What is a tall structure?

A

Multiple levels of management and centralised decision making approach.

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13
Q

2 advantages of tall structure?

A

Promotes specialization within each department
Career advancement

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14
Q

2 disadvantages of tall structure?

A

Communication barriers

Decision making can be slow

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15
Q

What is flat strucutre?

A

Fewer levels of management usually with decentralised approach.

16
Q

2 advantages of flat structure?

A

Fast decision making

Encourages creativity as employees have more autonomy

17
Q

2 disadvantages of flat structure?

A

May not provide career advancement
Lacks clear hierarchy

18
Q

what is a matrix structure?

A

Where employees report to both functional manager and project manager.

19
Q

2 Advantages of matrix

A

New skills sets
Collaboration due to departments.

20
Q

2 disadvantages of matrix

A

Unclear hierarchy
Requires extremely good communication

21
Q

Why would centralised have faster decision making?

A

Top layer consists of fewer staff to communicate to and they are higher skilled.

22
Q

Why is centralised more consistent?

A

More experience and skilled staff make all decisions.

23
Q

Why may people not be motivated in centrilised?

A

They lack authority.

24
Q

Why will workers be more motivated as decentralised?

A

They feel more empowered as they take initiative

25
Q

Why is not having a need to check with top layer management useful?

A

Seize opportunities faster.