1.4.1 Flashcards
What is soft approach (asset)?
Staff are viewed as a selling point for the organisation with knowledge and skills.
What are 4 things a business provides with a (soft) approach?
Competitive pay
Generous benefits
Training opportunities
Career progression
What are 4 things you do with a hard approach?
Minimise pay
Recruitment not training
minimum legal welfare
Temporary contracts
Why may hard approach not be optimal within cost minimisation?
Lower rate of productivity, may cause repeated recruitment costs due to no motivation.
Why are temporary contracts used?
To react back to fluctuating demand.
What is flexible working?
Where workers are able to work with a variety of employment patterns or to do different roles.
What are 3 ways to develop flexible work force?
Multi skilling
Part time and temporary contracts
Flexible hours and home working
What is multiskilling?
Process of training workers to fulfil multiple job roles
What is an advantage of multi skilling?
Can substitute for different roles, in case of absenteeism.
2 Disadvantages of multi skilling?
May require big investment
Will not be appropriate for all job roles, especially high skilled
What is temporary contracts?
Someone who turns up only when needed.
What is part time contracts?
Only work two or three days a week.
2 Advantages of part-time and temporary contracts?
Flexible working
Improved productivity as they will be very busy, no distractions
What is outsourcing?
When a business’s process is contracted by another company.
What is dismal ( firing or sacking)?
Termination of employment by an employer against will of an employee.
Why may employees be terminated?
Due to misconduct or poor performance
What is redundancy?
Employees are made redundant when job is no longer needed.
What is an Individual approach?
Assumes every employee has their own goals and is unique, with their own set of skills.
What is a collective approach?
Where a group of employees negotiate with employer for better wages and working conditions.
What is a power struggle within employment relationship?
Employer wants to max profit while employee wants to max their wages.