1.4.1

Question 1

What is soft approach (asset)?

Answer 1

Staff are viewed as a selling point for the organisation with knowledge and skills.

Question 2

What are 4 things a business provides with a (soft) approach?

Answer 2

Competitive pay
Generous benefits
Training opportunities
Career progression

Question 3

What are 4 things you do with a hard approach?

Answer 3

Minimise pay
Recruitment not training
minimum legal welfare
Temporary contracts

Question 4

Why may hard approach not be optimal within cost minimisation?

Answer 4

Lower rate of productivity, may cause repeated recruitment costs due to no motivation.

Question 5

Why are temporary contracts used?

Answer 5

To react back to fluctuating demand.

Question 6

What is flexible working?

Answer 6

Where workers are able to work with a variety of employment patterns or to do different roles.

Question 7

What are 3 ways to develop flexible work force?

Answer 7

Multi skilling
Part time and temporary contracts
Flexible hours and home working

Question 8

What is multiskilling?

Answer 8

Process of training workers to fulfil multiple job roles

Question 9

What is an advantage of multi skilling?

Answer 9

Can substitute for different roles, in case of absenteeism.

Question 10

2 Disadvantages of multi skilling?

Answer 10

May require big investment
Will not be appropriate for all job roles, especially high skilled

Question 11

What is temporary contracts?

Answer 11

Someone who turns up only when needed.

Question 12

What is part time contracts?

Answer 12

Only work two or three days a week.

Question 13

2 Advantages of part-time and temporary contracts?

Answer 13

Flexible working

Improved productivity as they will be very busy, no distractions

Question 14

What is outsourcing?

Answer 14

When a business’s process is contracted by another company.

Question 15

What is dismal ( firing or sacking)?

Answer 15

Termination of employment by an employer against will of an employee.

Question 16

Why may employees be terminated?

Answer 16

Due to misconduct or poor performance

Question 17

What is redundancy?

Answer 17

Employees are made redundant when job is no longer needed.

Question 18

What is an Individual approach?

Answer 18

Assumes every employee has their own goals and is unique, with their own set of skills.

Question 19

What is a collective approach?

Answer 19

Where a group of employees negotiate with employer for better wages and working conditions.

Question 20

What is a power struggle within employment relationship?

Answer 20

Employer wants to max profit while employee wants to max their wages.