1.4 Motivational Methods Flashcards
What are the key features of Taylor’s Scientific Management?
Developed by Frederick Winslow Taylor in the early 20th century it focuses on breaking down complex tasks, standardising work processes and providing employees with clear instructions and training to achieve maximum efficiency. Many manufacturing businesses use piece rate pay based off this method.
How can businesses implement Taylor’s approach?
Workers are trained to perform only one task.
Workers are usually only paid for the work they complete
Advantages of Taylor’s Scientific Management?
Increased efficiency from one best way.
Standardised procedures which improve quality.
Specialised labour.
Disadvantages of Taylor’s scientific management?
Overemphasis on efficiency.
Not everyone is motivated by money
Staff can be underpaid
Staff can focus on quantity rather than quality
Staff can get bored easily
What are the key points of Mayo’s human relations theory?
Focuses on the importance of social factors in the workplace such as communication, motivation, and job satisfaction.
Big believer in group work and teams
How business use Mayos approach?
Empowering employees in decision making.
Team building activities
Offering wellness programs
Advantages of mayo’s human relations theory?
Improved job satisfaction
Increased productivity
Better communication
Employee empowerment
Stronger teams
Disadvantages of mayo’s human relations theory.
Time-Consuming
Lack of control
Resistance to change
Potential for conflict within teams
Limited application
What is Maslows hierarchy of needs?
A pyramid that lists the needs of employees starting with basic then psychological and finally self-fulfilment.
What’s are the tiers of Maslows hierarchy of needs
Self-fulfillment { self actualisation }
Psychological { Esteem needs
Belonging and love needs }
Basic { Safety
Physiological }
What is the physiological level in Maslows hierarchy of needs?
Necessities for their employees
What is the safety level in Maslows hierarchy of needs?
Job security, fair pay and benefits, and safe working conditions.
What is the belongingness and love level in Maslows hierarchy of needs?
Team work and community
What is the esteem level in Maslows hierarchy of needs?
Recognition for accomplishments and individual contributions
What is the self actualisation level in Maslows hierarchy of needs?
Offering opportunities for growth and allowing employees to peruse passions and interests.
The advantages of Maslows hierarchy?
Higher employee satisfaction
Increased motivation
Increased performance
Disadvantages of Maslows hierarchy
One size does not fit all, some levels may not be as important
Expensive
Time-consuming
What is Herzberg’s two factor theory?
It suggests there are 2 types of factors that affect9 employees motivation and job satisfaction
Hygiene factors: elements that don’t lead to job satisfaction but their absence leads to dissatisfaction
Motivators: elements that lead to job satisfaction and motivation
Hygiene factors:
Fair wages/ salaries
Offer excellent working conditions
Offer employment contracts which provide job security
Motivating Factors:
Recognise and reward
Offer opportunities for growth and development
Provide challenging work which requires problem solving
Limitations of Herzbergs
Can be subjective
May be difficult to satisfy all the needs
May not always be feasibles
