12 Understanding organisational change and culture Flashcards
The major elements of culture
Handy (1986: 188) observes that ‘[t]here seem to be four main types of culture’:
1 Power culture.
2 Role Culture.
3 Task culture
4 Person culture
One of the most widely used tools for assessing culture is ________________ and it identifies 3 clusters of
Organisational Culture Inventory (OCI)
1 Constructive cultures.
2 Passive/defensive cultures.
3 Aggressive/defensive cultures.
Perhaps the most extensive and in-depth attempt to understand the influence of national culture has been
GLOBE (Global Leadership and Organisational Behaviour Effectiveness)
2 main theories of organisational change
The planned approach
The emergent approach
Kurt Lewin´s planned approach to organisational change
Field theory (life space, person/group)
Group dynamics (group, norms, disequilibriu)
Action research (project of change. 3 levels. org/person/agent)
3-step model (!!!!) Unfreezing, moving, refreezing
Kritikk av the planned approach to org.change.
Top-down regid process
Based on assumptions that all can come to agreement
one size fits all
Passer ikke i kriser/uforutsette hendelser (open ended situations)
Planned change + hostile bisniss environment–>Neglect humanistic values and
The Emergent approach to organisational change (1980s) 5 components
1 Power & Politics
- support strong groups
- support change
- symbols & language
- something the same
2 Manager behaviour (fasilitere fremfor dominere, EQ)
3 Organisational learning (employer involved)
4 Organisational structure (flatere makstruktur, rom for buttom up)
5 Organisational culture (culture change <3-of org.change)
- change = cultural & cognitive process
- is it vice to change culture?
The emergent approach to org.change utfordrer tanke om at organisasjoner er _______ _______
Rasjonelle enheter.
Organisasjoner er skiftende enheter med ulike interessegrupper
Wich theory of org.change represent the contigency perspective?
The emergent approach to org.change
The key competancy for organisations, according to “The emergent approach to organisational change
Scan external environment and meet it with a good responce
Kritikk av The emergent approach to organisational change. 4 points
Kritikere mest enig om kritikk, ikke hva de mener man burde gjøre
Lite praktisk teori
Noen vil forstå change, andre hvordan håndtere change
based on assumptions: the world is unpredictable
Who said “We are all Lewinians now”
Nobel prize-winning behavioural economist Daniel Kahneman
while the emergent approach has been losing ground, OD has been experiencing something of a renaissance
A framework for change
Tankekart