11. Business Case and Project Charter Flashcards
Project Charger P. 151
- Serves as a formal contract between the Champion and Black Belt.
- Helps team stay on track with the goals of the project and organization.
6 Key Elements of Charter Document p. 151
- Business Case
- Problem Statement
- Goal Statement
- Project Scope
- Project Plan
- Project Team
Business Case P. 151
The business case identifies the dollars to be saved and establishes how the project aligns to the organization’s strategies.
Problem Statement P. 154
The problem statement identifies what is not working, or where the pain point lies, and should be a concise explanation of a current state that adversely impacts the organization.
Most important phase of DMAIC cycle
Project Scope P. 155
Boundaries of the project. The most common scope limitations are budget, time, authority, and resources.
Tools to assist in setting a project scope P. 155
- Pareto charts
- Cause-and-effect diagrams
- Affinity diagrams
- Process maps
Two methods in defining project’s scopes P. 155
- Dimensional method
2. Functional method.
Dimensional Method P. 156
Eight possible dimensions for characterizing project scope:
- Process
- Demographics
- Relationships
- Organizational
- Systems
- Geographical
- Customer
- Combinations
Functional Method P. 157
Logic and functional relationships between input and output variables to isolate critical input variables.
AKA process mapping decomposition, Y= f(X)
Goal Statememt P. 158
The goal statement identifies the project’s objectives and targets and how the success of the project will be measured.
SMART Goals P. 159.
Specific Measurable Achievable Relevant Time bounded
Project components P. 161
- Scope
- Schedule
- Reources
Project performance measurements P. 162
- Cost (Min. Req)
- Revenue
- Delivery (on-time)
- Schedule (Min. Req)
- Customer satisfaction
Fundamental project management indices P. 162
- CPI (Cost Performance Index)
- SPI (Schedule Performance Index)
Project Plan P. 160
Gantt chart depicting the DMAIC phases and noting the resources required by phase.
At min. An estimated start and completion date is required.
