10.3 Building Effective Teams

Question 1

Team Building

Answer 1

• When people work together to produce extraordinary results that could not have been done by one person alone (synergy)
• Teamwork is essential to providing high quality care

Question 2

Sentinel Alerts

Answer 2

• Identify specific adverse events and high risk conditions, describe common underlying causes, and recommend steps to reduce risk of future occurrences.

Question 3

Trust

Answer 3

• Establishing trust are key strategies in creating effective teams
• The presence of trust allows team members to admit errors, discuss weaknesses, and voice concerns without the fear of reprisal

Question 4

Communication

Answer 4

• One characteristic of good teamwork is good communication
• Communication failures are often the cause of adverse events
• Effective communication allows for messages to be sent and received productively, respectfully, and in a supportive manner.
• SBAR is a great technique for this

Question 5

Effective Teamwork

Answer 5

• Nurses well-being, leading change, and building effective teams are important factors in creating high quality healthcare environments
• Effective communication between staff is essential to assure patient safety
• Teamwork between nurses and physicians is significant for nurse well-being and nurse-assessed quality of care.