1. diversity Flashcards
deep level diversity
personality and values.
Studies show that people are less concerned about demographic differences if they see themselves sharing certain characteristics.
surface level diversity
age, race, gender, religion, ethnicity
they don’t take into account thoughts or feelings; they can lead to employees to make stereotypes about others from certain demographic backgrounds.
Discrimination definition:
To note a difference between things.
Unfair discrimination definition:
Assuming stereotypes about groups and refusing to recognise differences.
Stereotype threat; definition and consequences:
The degree to which we internally agree with the general negative stereotypical perception of our roots.
It is damaging for the person that bears it: it can lead to underperformance as well as disengagement.
Exclusion and incivility in the workplace are easier/more difficult (?) to treat because they…
difficult; because they are more difficult to observe, and it may not always be intentional.
Biological characteristics definition:
Personal characteristics that are objective and easily obtained from personal records.
Variations in these can lead to discrimination.
Facts about aged people:
- They bring in experience and wisdom.
- They are seen as less productive.
However, studies show that age is NOT associated with lower productivity.
Facts about sex and gender:
- No consistent diferences among sexes that impact performance.
- Women earn less for the same jobs.
- Working mothers may face additional bias.
Facts about race and ethnicity:
- Minorities receive discrimination in the workplace.
- People in the workplace tend to identify to people who resemble themselves.
- Studies have NOT found significant differences between races related to absent rates, low social skills, or accidental rates.
Facts about disabilities:
Workers with disabilities receive higher performance evaluations BUT may have lower performance expectations.
definition tenure
length of time that people have been on their jobs.
Facts about tenure:
Positive;
Higher tenure leads to:
- Workers more happy.
- Workers more productive.
- Workers call in sick less frequently.
- Workers don’t leave the organisation as frequently.
Types of abilities:
Physical and intellectual.
Intellectual abilities are the g-factor best single predictor of…
…job performance.
Dimensions of intellectual ability
Number aptitude
Verbal comprehension
Perceptual speed
Inductive/deductive reasoning, spatial visualisation
memory
definition team faultlines:
team divisions that make members perceive subgroups based on one or more diversity attributes.
How to solve faultlines:
- Making common team goals to emphasise team member’s higher-level similarities.
- Crosscutting roles, so members from different subgroups collaborate on a common task, helping recategorisation and appreciate others similarities.
