Zen Locum Flashcards

1
Q

Zen Locum history?

A

Used to a platform to help replace staff in schools (Zen Educate, 2016)

In 2020 saw that there were similar challenges for pharmacies and opticians to find replacement staff

If phamarcy doesn’t have a pharmacist on site, has to close preventing patients from accessing medicine

Co founder and CEO is Slava Kremerman

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2
Q

Details about Priya?

A

Joins from Bain and Company

Solved strategic challenges for companies across a range of industries including healthcare

Her role is to ensure it is as easy as possible for stores and locums to find each other

Question? Saw your profile and previous experience at Bain and Company in a consultancy, from your experience in this role do you think it is more important to have those key communication skills when speaking to pharmacists, or is it more about being passionate and knowledgeable about the healthcare system or a mixture of both?

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3
Q

Why to work at Zen Locum?

A

Last year there were 20,000 pharmacy closures preventing patients accessing medicine, this needs to be changed

Everyone gets company options

Tech Drivem - connects locums and with pharmacists and opticians directly, making the process more automated and efficient

Transparency - With a booking fee similar to other agencies, we win on quality and service, work with the likes of boots, supersavers and Tescos

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4
Q

Motivations for working for Zen Locum?

A

Passionate about healthcare - did my MSc sport and exercise medicine due to the idea of exercise as medicine

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5
Q

Tips for interview?

A

What drives you, and how I communicate

What makes you good in a team environment

Ask questions about company culture

Look at traits needed and examples when have shown them?

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6
Q

The role?

A

Grow the supply side of the business - increasing the amount of verified scums on the platform

Interact with Locums in a friendly and helpful manner - maintaining positive relationships to keep them on board

Help place locums looking for work into roles that match their skills and experience to the pharmacy and opticians requirements

Work with account team to increase amount of locums in areas with high demand to fufill short and long term bookings

Complete vetting checks

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7
Q

Who are they looking for?

A

Confident on the phone and able to build rapport - 1000 tours

Passion for healthcare - MSc sport and exercise medicine

Organised and process oriented

Able to work efficient and prioritise activities across multiple work streams

Growth mindset - adaptable and excited by the prospect of moving fast

‘can do attitude, bias for action, and wants to be part of a growing motivated team

Love to take ownership and want to move forward

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8
Q

Why is Zen Locum better that others?

A

Speed - instantly book shifts

Only see relevant shifts 0 don’t have to sift though emails with long lists

Detailed store profiles - know what you should be expecting before accepting a shift

Round the clock customer care team (evenings and weekends)

Rate negotiation feature

Smart invoicing feature

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9
Q

What documents does a locum need to be verified with?

A

Fully qualified Pharmacist registered with the GPhC and with a valid GPhC number.

Ideally, have a minimum of 6 months experience working in a dispensary setting.

Fully maintained CPD records. (continued professional development)

Professional Indemnity Insurance.

Enhanced DBS (England + Wales). OR PVG (Scotland) certificate.

Right to work - British or Irish passport, or not from UK share code or immigration documents

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10
Q

Other Locum recruitment companies?

A

clarity locums

Locate a locum

Locumprime

Pharmaseekers

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11
Q

Why do you want to work for the company?

A

Passion for healthcare - My course and dissertation

Communication - From punting

Attractiveness of Zen Locum - principles, mission, individuals want to be associated with

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12
Q

Questions?

A

Question? Saw your profile and previous experience at Bain and Company in a consultancy, from your experience in this role do you think it is more important to have those key communication skills when speaking to pharmacists, or is it more about being passionate and knowledgeable about the healthcare system or a mixture of both?

Your insight into the company culture, what difference do you personally see with the fact that everyone has to be passionate about healthcare?

On call with Grace said the progression is to become an account manager, would you be able to explain the differences and the steps needed to reach there

What the timeline looks like for the next steps of the application?

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