Garton Global Payment Prep Flashcards
Job specification
Trainee FX Broker is responsible for identifying and engaging prospective clients by contacting key decision makers of Small and medium sized enterprises - establish their FX needs via telephone, following up with clients where appropriate
Achieve and exceed key performance indicators
Recording prospective leads into the company CRM and ensuring data is accurately maintained
Actively participate in and contribute to training and professional development
Keep up to data with industry changes and develops a good understanding of the financial markets
Introduce and promote Gartons range of products on call as well as linked in eg
Recent events in the economic market that can affect FX? (nesbit notes)
Multiple countries have held elections this week - Taiwans Lai Ching-Te Democratic progressive party choice
Comoros has given Assoumani his 4th term, similar things to happen in El Salvador, azebajihn and pakistan
Yesterday day was US republican primaries, Trump still favourite to be US candidate
World economic forum in Davos set to begin with focus on Middle East, turmoil in Middle East driving up oil prices due to not being able to supply
All these political events will have trickle down impacts on currency
Details about Garton Global Payment
Formed in 2019, 3 years of exceptional growth, looking to double 3rd year success
4.8 star on trip advisor 159 reviews, feel like I can contribute to that customer service
Nial started the service himself?
Stages of a phone call selling?
INtroduction
Building Rapport
Identifying needs
Highlighting expertise
Value proporsistion
Customised solution
Offer Next Steps
Closing
Introduction:
Agent: Hello, this is Oscar from Global Payments. How are you today?
Building Rapport:
Reassure working with their colleagues
Agent: I hope I’m not catching you at a bad time. I was reaching out to see how your company manages its foreign exchange needs. Are you currently satisfied with your currency trading arrangements?
Identifying Needs:
Agent: I understand that currency fluctuations can have a significant impact on businesses. We’ve been working with companies like yours to provide tailored solutions that help manage currency risk. Can you share some insights into how your company currently addresses this aspect of your operations?
Highlighting Expertise:
Agent: At Garton global payments], we specialise in providing comprehensive forex solutions. Our team of experts is dedicated to helping businesses like yours navigate the complexities of the foreign exchange market.
Value Proposition:
Agent: We’ve assisted companies in their industries before optimize their currency strategies, ensuring they have the right tools to minimize risk and maximize returns. Our clients often find that having a partner like carton global payments streamlines their currency management process.
Customized Solutions:
Agent: I’d love to learn more about your specific challenges and explore how we might be able to tailor our services to better suit your needs. Are there particular aspects of your currency management strategy that you feel could be more efficient?
Offering Next Steps:
Agent: If you’re open to it, I’d be happy to schedule a brief follow-up call or meeting to dive deeper into your company’s unique situation. This way, we can explore potential solutions that align with your goals.
Closing:
Agent: What do you think? Would a follow-up conversation be of interest to you?
Why do I want to get into Sales?
- Extremely driven to work in sales, this is from my competitive nature that I believe has come from playing both team sports such as football and rugby since a young age, but also more specifically my time in athletics sprinting, as well as my big dedication to the gym, where your success is just dependant on you and personal goals are set out constantly that you have to meet
- My sales experience, my time punting, ask if she’s heard of punting. Say how during these tours we are basically selling ourselves to them as a large part of the income comes from tips. So you have to find ways to connect with a variety of different people on different subjects that you know will resonate with them.
- Additionally in summer we can be doing these tours for up to 12 hours a day, covering up to nearly a marathon which has really helped my resilience. Furthermore, the role I had would basically lead on to become a tout, which is a sales person for the boat, but I made the decision to move to London but that hunger to be in a sales environment is still there
- Im also extremely financially motivated having been working since I was 16, to ensure im progressing financially. Furthermore I have been matched betting since I was 18 years old, a process utilising bookmaker promotions to turn profits on exchange markets and have profited an estimate £15,000 which has helped to fund university over the years when I have had to focus on studying. It has also made me more aware of financial markets, how they move and how they work
- Finally although both my undergraduate and masters weren’t directly linked to sales, both demonstrate 3 important points. 1 that im able to learn/adapt to different challenges and goals set out to me. The fact that I can turn up somewhere for 4 years in a row and go out and perform and get the work that needs to. 3. And finally my ability to look at data insights and make informed decisions on such information
- I have motivation to be in a career over the next 10 years, where I can really work hard day in and day out and put myself in a position where I can purchase properties and one day be financially free
- I would be really excited by this role and think I could also excel in it as well
Questions to ask?
Explain exactly what a day in the Job would look like?
What will my training look like?
Could you give me exact detail on the commission structure?
Performance in the job - in last interview was told that have to look at either the amount of calls your doing or the quality of your calls, I was wondering what your insight was into this?
What is the social like in the office?
Whats an SME?
(Fewer than 250 employees and a turnover of less than £50 million)
Prospective earnings
30K first year
50K second year
100K+ 3rd year
Benefits?
Meeting targets =
Half day Fridays, nights out and trips
22 days annual leave (Plus Bank holidays and your birthday)
Comprehensive training
Person Spec?
Enthusiastic and excels working in high performance
Maintains patience and resilience in target driven environment
Previous sales experience
Comfortable working towards both team and personal targets
Strong communication - good telephone manner
Info about Garton Global Payments online platform?
The platform allows you to secure exchange rates from the comfort of your house
2 factors authentication allows you to trade when your competitors are sleeping
What is being B and A booked mean?
ChatGPT
Certainly! Let’s break down “A booked” and “B booked” in simpler terms:
A Booked:
When a trade is “A booked,” your broker helps you by sending your trade order directly to the wider financial market. It’s like your broker is just connecting you to other people who want to buy or sell currencies. Your broker makes money by charging you a fee or taking a small percentage of the money you’re trading.
B Booked:
When a trade is “B booked,” your broker does things a bit differently. Instead of sending your trade order to the bigger market, your broker takes the other side of your trade. It’s like your broker is your trading partner. If you make money, your broker might lose money, and if you lose money, your broker makes money. This method could create a potential conflict of interest because your broker might not want you to win too much.
When you start will be B booked as Brokers know you will lose money
How do Garton Global Payments facilitate mass payments?
When paying multiple suppliers or oversea contractors payment runs can be highly tedious and time consuming
With cutting edge technology we have solution that optimises this for you
Garton Global Payments and collection accounts?
Cut down berries to global trade
Clients can collect funds in over 70 currencies
Many of which banks won’t cater for
Can view them online giving you maximum visibility
Spot
transaction done immediately
forward
contract agreed up to 2 years at a set rate that won’t change
Whats a limit order?
An automated Trigger we set for your desired rate, when its reached we will purchase your currency for you, always active
Whats FX/Forex?
Foreign exchange
