XHS Flashcards

1
Q

Keeps the system connected during power failure

A

Backup Battery

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2
Q

Keeps the system connected during a network interruption

A

Cellular Backup

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3
Q

in home cameras show live video

A

Full Screen Live Feeds

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4
Q

alarm sounds, then goes silent, sends signal to CMS

A

Smash/Bash Protection

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5
Q

always connected to the monitoring station

A

24/7 CMS

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6
Q

can have either door/window or motion/glass break type sensors. This zone type activates an alarm immediately when tripped when the system is armed. They can also be bypassed or have opening and closing event tones associated with them.

A

Perimeter

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7
Q

uses motion type sensors. The most common setting has a delayed alarm with entry/exit set as a primary, otherwise, it triggers instantly.

A

Interior

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8
Q

uses a door/window type sensor. Allows the home owner to exit the premise while the system is arming and entry delay countdown when tripped.

A

Entry/Exit

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9
Q

Usually associated with the 24-hour zone function and cannot be bypassed.

A

Smoke

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10
Q

this is used for notification such as detecting occupancy which triggers when the rule is met. An example might be someone entering a room and turning on a light.

A

24-Hr Inform

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11
Q

usually assigned to zones with an emergency button. This sends a report to the monitoring station, but now display or sound is generated.

A

24-Hr Silent

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12
Q

the state of a specific zone or the control panel as a whole when the control panel is ready there are no faults, alarm or trouble conditions on any zone.

A

Ready

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13
Q

zone changes state from its normal ready mode. can be bypassed but this creates a hole in the protection envelope.

A

Fault

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14
Q

when an abnormal condition occurs. Occurs most commonly on supervised loops.

A

Trouble

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15
Q

occurs when a fault happens on a 24-hr zone or when when the system is armed.

A

Alarm

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16
Q

Ensures that the customer’s touchscreen is connected via Wi-Fi.

A

Broadband Signal Strength

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17
Q

Ensures that the customer’s touchscreen is connected via cellular service.

A

Cellular Signal Strength

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18
Q

If a life safety device is triggered, the central monitoring station (CMS) calls two numbers to see if emergency response is required.

A

Call to Verify (CTV)

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19
Q

All life safety devices must be triggered to verify functionality.

A

Sensor testing

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20
Q

5) Where technicians verify that every signal has been tested with the central station and confirming that sensor testing results show as pass.

A

Account Information Portal (AIP)

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21
Q

Verifies that all sensors are within the acceptable signal thresholds in the XHS system.

A

Zibee RSSI Signal & Zigbee LQI Signal

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22
Q

Passing signal strength or RSSI levels for sensors

A

-84 or higher

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23
Q

The six XHS portal option tabs

A

Overview, Activity, Automation, Cameras, Devices, Settings

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24
Q

Maximum camera count supported by the XHS system.

A

6

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25
Q

The component which receives the input device signal and activates the appropriate output device.

A

Touchscreen controller

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26
Q

In the U.S., a home is burglarized every _____.

A

14.4 seconds

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27
Q

Homes with monitored systems are ____ times less likely to be burglarized than homes without a system.

A

3

28
Q

The average dollar loss per burglary offense was _____

A

$2,230

29
Q

A user interface device allowing the user to; control the system, arm/disarm, bypass or remove zones, and trigger an alarm through a panic button.

A

Keypad

30
Q

Consists of AC power, a transformer and a battery backup.

A

Power Supply

31
Q

Sensors and keypads are examples of ____.

A

Input devices

32
Q

Activated when the triggers contact the control panel.

A

Output Devices

33
Q

A built-in dialer which can text, email, or call. It can be digital, cellular, radio, or over the internet.

A

Communicator

34
Q

Name 4 security devices.

A

Motion Sensors, Door/Window Sensors, Smoke Detector, Wireless Keypad

35
Q

Name 4 lifestyle devices.

A

Cameras, Thermostat, Outlet Controllers and Lighting Module, Siren Repeater

36
Q

XFINITY Home is a wireless based home security solution and incorporates what two types of wireless connections

A

Standard WiFi & Zigbee mesh network

37
Q

XH WiFi Standard

A

802.11 standard

38
Q

XH Zigbee Standard

A

802.15.4 standard

39
Q

XH WiFi Data Rate

A

54Mbps

40
Q

XH Zigbee Data Rate

A

250kps

41
Q

XH WiFi Newtwork Topology

A

point-to-point

42
Q

XH Zigbee Topology

A

mesh network

43
Q

WiFi power requirement

A

1-2 day battery life

44
Q

Zigbee power requirement

A

2-5 year battery life

45
Q

WiFi has a typical range of ______

A

250 ft

46
Q

ZigBee has a typical range of ______

A

10-75 meters (33-246 ft)

47
Q

A motion sensor is immune to pets up to what weight?

A

Visonic = 85 lbs. (38 kgs), SMC = 40 lbs. (18 kgs)

48
Q

All Xfinity Home equipment is customer owned except…?

A

Touchscreen & Router

49
Q

Customers in what types of dwellings are not eligible for fire monitoring?

A

MDU’s

50
Q

During the arm away exit delay, what happens if you leave a door open?

A

The entry delay begins immediately at the end of the exit delay and an alarm will sound if the system is not disarmed before the counter reaches 0.

51
Q

During the arm away exit delay, what happens if you open/shut a door and then re-enter the premises?

A

The exit delay restarts at 120 seconds (1 time only)

52
Q

Each ZigBee device on the XFINITY Home network sends a “check in” signal or “heartbeat message every ____ minutes to the Touchscreen.

A

27 minutes

53
Q

How long is the sensor cable included with the water detector?

A

3m (10ft)

54
Q

B Terminal with Brown Wire

A

Change over valve in Heat

55
Q

How many batteries are required for a thermostat?

A

4 AA batteries

56
Q

What do the different LED light colors on the wireless keychain remote indicate when checking the alarm status?

A

Green = Disarmed, Red = Armed, Amber = Not Ready to Arm

57
Q

What happens if the system is set to alarm away, but no entry/exit sensors are tripped during the exit delay?

A

The system will default to alarm stay mode.

58
Q

Three categories of thermostats

A

Mercury, Mechanical, and Electronic

59
Q

What is an alarm transmission delay?

A

The period between when an alarm is triggered and the central monitoring office is alerted.

60
Q

What is an entry delay?

A

The period between when and entry/exit sensor is tripped and alarm is triggered that provides customers time to enter their codes to disarm the system.

61
Q

What are the three levels of video quality for XH cameras?

A

High, medium and low

62
Q

Minimum distance from wall when mounting Smoke Alarm on ceiling?

A

4 inches

63
Q

Example of WiFI devices are_____

A

XFINITY Home security router, Cameras, Cable modem

64
Q

Devices that uses a mesh network system includes _____

A

Sensors, Lighting Modules, Thermostat, Smoke detector

65
Q

XFINITY Home uses what two communication channels.

A

Broadband (Primary)

Cellular (Backup)

66
Q

Broadband heartbeat is sent every _____

A

20 minutes

67
Q

Cellular heartbeat is sent every ______

A
60 minutes (High Tier)
12 hours (Medium Tier)
24 hours (Low Tier)