2017 CTJ Traditional new hire questions Flashcards

1
Q

What method should be used when isolating the cause of a problem?

A

Divide and Conquer

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2
Q

which two OSHA standards must our climbing belts and safety strapsmeet?

A

1910.268 and 1926.959

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3
Q

What does RG stand for

A

Radio Guide

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4
Q

Maximum distance of CAT 3

A

150 feet

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5
Q

Caller ID Blocking activate/deactive codes

A

67/82

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6
Q

Attached to protect and ensure that our drops/traps will not be tamered with by unauthorized persons

A

Security Sleeves/Shields

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7
Q

used for pre-drilling in masonry or stucco

A

con-sert tool

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8
Q

IP addresses assigned to a devices NIC and verify that the IP function is operating correctly

A

Loopback IP Addresses

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9
Q

MoCA

A

Multimedia over Coax Alliance

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10
Q

MAC

A

Media Access Control

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11
Q

An IEEE standard which acts as a means of authenticating a user. Typically found in commercial environments, it verifies a username and password against a server’s database

A

802.1x

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12
Q

Which CFR refers to Cable television service regulation (especially for signal leakage)

A

Title 47, Part 76

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13
Q

Total REN should not exceed what?

A

5

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14
Q

TNS

A

Plural Telephone Numbers

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15
Q

Color used to designate potable water

A

Blue

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16
Q

CLI

A

Cumulative Leakage Index

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17
Q

CRT

A

Cathode Ray Tube

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18
Q

The MPEG method splits the signal into what three types of encoded pictures?

A

I-pictures aka key frames, P-pictures aka predictive frames, and B-pictures aka bi-directional frames

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19
Q

QAM

A

Quadrature Amplitude Modulation

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20
Q

speed dial 30 activate code

A

*75

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21
Q

WEP

A

Wired Equivalent Privacy

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22
Q

Maximum distance of CAT 5

A

328 feet (100 meters)

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23
Q

Worldwide network of public circuit-switches used by traditional, local, and long-distance companies

A

PSTN

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24
Q

DTMF

A

Dual Tone Multi-Frequency

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25
Q

What impact rating should the toe of the boot meet?

A

I/75 C/75 (for nominal impact of 75 pounds)

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26
Q

what gauge wire is require for series 6 drops?

A

12 AWG

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27
Q

DOCSIS

A

Data Over Cable Service Interface Specification

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28
Q

A removable security card available from cable TV providers.

A

CableCARD

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29
Q

what is one millivolt across a 75 ohm load (FCC mandated baseline)?

A

0dBmV

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30
Q

color used to designate sewers and drain lines

A

Green

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31
Q

What Year was Comcast founded?

A

1963

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32
Q

how much signal loss is there for series 6 cable per 100 feet at 54MHz? (Rule of Thumb)

A

2dB

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33
Q

minimum height requirement of our reflective safety cones

A

28”

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34
Q

Hard Hat ANSI Standard

A

Z89.1

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35
Q

A utility that traces a packet from your computer to an internet host

A

Traceroute

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36
Q

What does 60Hz cycle Hum look like?

A

one black horizontal bar progressing up the TV screen

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37
Q

Five factors which determine attenuation

A
  1. Center condutir size 2. dielectric material 3.cable length 4.Temperature 5.Frequency
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38
Q

MUTCD

A

Manual on Uniform Traffic Control Devices

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39
Q

AM

A

Amplitude modulation

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40
Q

what are the two types of Volt Ohm Meters?

A

DMM (Digital Multi-meter) and Analog

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41
Q

Total loss equals

A

Cable loss + passive loss

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42
Q

BRIS requires clips be spaced every _____ to ______ horizontally

A

18 to 24 inches

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43
Q

The width of a band of frequencies

A

Bandwidth

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44
Q

Occurs when the drop cable crosses neighboring property lines

A

Cable trespass

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45
Q

WPA

A

Wi-Fi Protected Access

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46
Q

RDK

A

Reference Design Kit

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47
Q

collection of frames to be transmitted in one unit of time is called what?

A

a picture group

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48
Q

Enhanced voicemail code

A

*99

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49
Q

Type of encryption using TKIP or AES, users must supply a plain text password 8-63 characters long

A

WPA

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50
Q

Plenum cable for use in environmental air spaces such as ducts

A

CATVP

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51
Q

Riser cable for vertical runs in a shaft or floor-to-floor in MDUs

A

CATVR

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52
Q

NIC

A

Network Interface Card

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53
Q

What is the max range for Public IP Addresses?

A

224.x.x.x

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54
Q

Call screening activate/deactivate codes

A

60/80

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55
Q

BER

A

Bit error rate

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56
Q

P2P

A

Point to point

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57
Q

How many inch/lbs of torque is our torque wrench set to?

A

20 inch/lbs

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58
Q

SCTE

A

Society of Cable Telecommunications Engineers

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59
Q

Series cable used for long drops

A

RG 11

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60
Q

Bending radius of series 6 cable

A

2.5” (5” diameter)

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61
Q

What was the name of Comcat’s original company?

A

American Cable Systems

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62
Q

What class safety vest does Comcast use?

A

Class 3 high visibility

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63
Q

A computer that handles a request data, file transfers, and other network services from other computers

A

Server

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64
Q

Standard 8 pin connector used to network computers,routers etc. over an ethernet connection

A

RJ-45

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65
Q

The FCC superseded which other agency?

A

Federal Radio Commission

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66
Q

our minimum clearance from other telecomm at the house

A

6 in.

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67
Q

These IP addresses can be reserved by an administrator and can then be used by the DHCP to assign a device its same address

A

Reserved

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68
Q

Provides the means to bond the drop cable to the house common electrode system

A

Bond Block

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69
Q

What is the max speed of 802.11ac?

A

1.3 Gbps

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70
Q

National standard for the safe installation of electrical wiring and equipment

A

National Electric Code NEC

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71
Q

Difference between transmitted and received power resulting from signal loss, usually expressed in decibels

A

Attenuation

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72
Q

GUI

A

Graphical User Interface

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73
Q

A site where telco companies physically interconnect their systems with other networks

A

POP

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74
Q

What does 120Hz cycle Hum look like?

A

two black horizontal bars progressing up TV screen

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75
Q

How many bits are in one Byte?

A

8

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76
Q

Bending radius of series 11 cable

A

4.5” (9” diameter)

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77
Q

When is it allowed to drill from inside the home to the outside?

A

when drilling through a wood exterior

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78
Q

Expected signal level equals

A

Starting signal level-total loss

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79
Q

The leading standard for cable modems

A

DOCSIS

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80
Q

CATV

A

Community Antenna Television, sometimes also refered to as Community Access Television

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81
Q

BRIS

A

Broadband Residential Installation Specification

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82
Q

Ratio between two signal power levels

A

Decibel dB

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83
Q

Series cable used in MDUs

A

QR 320

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84
Q

CFR

A

Code of Federal Regulations

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85
Q

Call waiting deavtivate code

A

*70

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86
Q

NPAC

A

Number Portability Administration Center

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87
Q

what does modem stand for?

A

modulate/demodulate

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88
Q

color used to designate irrigation

A

Purple

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89
Q

our minimum clearance from other telecomm at the pole

A

12 in.

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90
Q

electromagnetic signal above the audio and below the infrared frequencies

A

Radio Frequency

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91
Q

What is he maximum nymber of splices allowed in an underground drop of more than 60’?

A

2

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92
Q

One of 13 servers that serve a DNS root zone

A

Root Server

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93
Q

eMTA

A

Embedded Multimedia Terminal Adapter

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94
Q

what is the most common dielectric material?

A

Polyethylene foam

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95
Q

Absolute signal power that describes the signal at a specific location

A

Decibel millivolt dBmV

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96
Q

DNS

A

Domain Name Service

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97
Q

Our minimum clearance over residential driveways not subject to truck traffic, or where structure does not allow us to meet higher requirement

A

11.5 feet

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98
Q

NEC article for Communications curcuits

A

Article 800

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99
Q

A method for encrypting a network with a shared key, the key is 10-26 hexadecimal characters long

A

WEP

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100
Q

How do you calculate an NPS score?

A

% of promoters-% of detractors

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101
Q

A test instrument used to measure AC and DC voltage, current, and resistance in ohms

A

Volt Ohm Meter

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102
Q

POP

A

Point of Presence

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103
Q

This allows the alarm panel to control access to active phone pairs, and seize those pairs even if the customer is using the telephone

A

Line Seizure

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104
Q

MER

A

Modulation error ratio

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105
Q

Most commonly deployed network communications protocol in the world today

A

IPv4

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106
Q

how high should your boot be from the top of the heel?

A

6” minimum

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107
Q

Name bonding options in order from most to least preferred

A

1a #6 AWG solid copper stub 1b. Sturcture’s grounding bridge 2. power company’s grounding conductor (wire) 3. power company’s grounding electrode (ground rod) 4. metallic conduit of power meter 5.metallic cabinet of power meter 6. interior metal cold water pipe (if conditions are met) also bonus bond to I beamof mobile home if power service equipment is within 30 feet of mobile home. another option is bonding at the tap if tap and power pedestals are next to each other and within 30 feet of the home (least prefered option and #6 AWG required)

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108
Q

Call forwarding Selective activate/deactivate codes

A

63/83

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109
Q

A set of rules governing the format of messages exchanged between computer and people

A

protocol

110
Q

WDM

A

Wavelength Division Multiplexing

111
Q

Color used to designate gas, oil, steam, and petroleum

A

Yellow

112
Q

maximum distance of CAT 1

A

15 feet

113
Q

our minimum clearance from power at the home

A

12 in.

114
Q

Characteristic of RF propagation in a cable in which the higher frequiencies tend to travel along the surface of the conductor rather tha throughout its mass

A

Skin Effect

115
Q

Which color in a component video signal carries the Luminance?

A

Green

116
Q

in what year did Comcast begin receiving programming by satellite?

A

1975 (HBO)

117
Q

VoIP

A

Voice over Internet Protocol

118
Q

REN

A

Ringer Equivalence Number

119
Q

what are the four key components of Comcast’s cable network?

A
  1. Headend 2. Transportation system 3. Distribution system 4. Drop system
120
Q

Right to use another person’s real estate for a specific purpose, a common type is known as right of way

A

Easement

121
Q

HDCP

A

High-bandwidth Digital Content Protection

122
Q

our minimum clearance over residential driveways subject to truck traffic

A

15.5 feet

123
Q

CMTS

A

Cable Modem Termination System

124
Q

Type of encryption that uses TKIP or AES and requires a general passphrase that is 8-63 characers in length

A

WPA2

125
Q

RJ

A

Registered Jack

126
Q

PSTN

A

Public Switched Telephone Network

127
Q

What type of cable is limited to installations in buildings in which the exposed length of cable does not exceed 10 feet?

A

CATVX

128
Q

NEC article for coax cable distribution

A

Article 820

129
Q

This U.S. government agency regulates electronic communications

A

FCC

130
Q

Category3 cable speed as defined by the EIA/TIA

A

10 Mbps

131
Q

NTIA

A

National Telecommunications and Information Administration

132
Q

ILEC

A

Incumbent Local Exchange Carrier

133
Q

This collects signals from a variety of sources and directs them to the headend.

A

DCRF (Dry Creek Road Facility)

134
Q

F-81

A

Barrel connector

135
Q

BRIS requires clips be spaced every _____ to _____ vertically

A

30 to 36 inches

136
Q

A unique physical address that all devices that rely on computer network connections have. Written as 12 hexadecimal digits separated by colons or dashes

A

MAC address

137
Q

AWG

A

American Wire Gauge

138
Q

Strand that connects the pole line hardware to the anchor

A

Guy

139
Q

Ratio of signal power to the noise power and is expressed in dB

A

SNR signal to noise ratio

140
Q

Our minimum clearance over roads, streets, alleys, nonresidential driveways, parking lots, and other areas subject to truck traffic

A

18 feet

141
Q

our minimum distance above sidewlaks or other pedestrian traffic areas

A

10 feet

142
Q

distance between two consecutive peaks or troughs in a waveform

A

Wavelength

143
Q

How many pins are in an HDMI connection?

A

19

144
Q

MPEG

A

Moving Picture Experts Group

145
Q

A steel support wire to which the coax or fiber optic cable is lashed in an aerial installation

A

Strand

146
Q

Transmission of data in only one direction at a time

A

Half duplex

147
Q

LAN

A

Local Area Network

148
Q

Specification developed for protecting digital entertainment content that travels over HDMI

A

HDCP

149
Q

Process of converting data into a coded form to prevent it from being read and understood by an unauthorized party

A

Encryption

150
Q

A group of computers and devices that share a common communication line within a small geographic area

A

LAN

151
Q

What is the FCC limit for signal leakage at a distance of 30 meters for 0-54 MHZ and above 216 MHz?

A

15 uV/m

152
Q

Three types of IP assignment

A

1.Dynamic 2. Static 3. Reserved

153
Q

Call forwarding variable activate/deactivate codes

A

72/73

154
Q

This connects to a coax cable and uses a special lens to focus light into a fiber optic cable

A

LASER/optical Transmitter

155
Q

What is the max speed of 802.11g?

A

54 Mbps

156
Q

What is the max speed of 802.11n?

A

600 Mbps

157
Q

what distance should we maintain between multiple holes>

A

1 1/2 in.

158
Q

Inwhat year did Comcast begin using two-way communication in order to authorize pay-paer-view events?

A

1974

159
Q

Condition that results when two components of the same system are operating at a different imperdance

A

Impedance Mismatch

160
Q

FCC

A

Federal Communications Commission

161
Q

What is the maximum number of splices allowed in an underground drop of less tha 60’?

A

1

162
Q

How high should your boot’s heel be at time of purchase/when does it need replaced?

A

3/4” and 1/2”

163
Q

A raceway of circular cross-section through which cables can be pulled

A

Conduit

164
Q

repeat dialing activate/deactivate codes

A

66/86

165
Q

condition caused when packets are not received in the correct order or they take too long to reach their destination

A

Jitter

166
Q

FM

A

Frequency modulation

167
Q

POTS

A

Plain Old Telephone Service

168
Q

bits per second equal

A

bit rate

169
Q

In what year was the FCC established?

A

1934

170
Q

Used for measuring signal leakage

A

signal leakage detector

171
Q

Our minimum clearance from power at the midspan

A

24 in.

172
Q

Refers to a technology that allows the fast transfer of digital information (FCC minimum 200 Kbps) in two directions

A

broadband

173
Q

Name the 10 Xfinity Mobile Apps

A

1.Xfinity Stream 2. Xfinity My Account 3. Xfinity WiFi Hotspots 4. Xfinity Xfi 5. Xfinity Home 6. Xfinity Connect 7. Xfinity TV Remote 8. Xfinity Mobile 9. Xfinity Mobile Voicemail 10. X1 Phtos by Comcast Labs

174
Q

DWDM

A

Dense Wavelength Division Multiplexing

175
Q

What is the max speed of 802.11b?

A

11 Mbps

176
Q

Category 6 cable speed as defined by the EIA/TIA

A

10 Gbps

177
Q

Comcast’s MoCA frequency band

A

1150-1650 MHz

178
Q

Last call return code

A

*69

179
Q

Rate of errored bits compared to total number of bits received in one second of time

A

BER

180
Q

WPA2

A

Wi-Fi Protected Access Version 2

181
Q

What is the FCC limit for signal leakage at a distance of 3 meters from 54-216 MHz?

A

10 uV/m

182
Q

old standard for cable (may still be found in older installations today)

A

RG 59

183
Q

What are the CARES Pillars?

A

Customer Viewpoint, Automated Support, Reliability, Employee Empowerment, Simplification

184
Q

New series cable used in most homes

A

RG 6

185
Q

Used for hosts/computers that have requested an IP but have not been assigned one after a certain amount of time. Indicates a problem of some sort

A

Automatic Private IP Addresses

186
Q

NID

A

Network Interface Device

187
Q

SLM

A

Signal Level Meter

188
Q

what is series 6 return loss per 100 feet? (Rule of thumb)

A

1 dB

189
Q

Family of standards for coding audio-visual information such as movies, video, and music

A

MPEG

190
Q

Bit

A

Binary Digit

191
Q

IIRV

A

Identify, Isolate, Repair, and Verify

192
Q

Attached to the cable system to prevent reception of certain frequiencies

A

Traps/filters

193
Q

CLEC

A

Competitive Local Exchange Carrier

194
Q

Insulating material seperating two conductors, such as that between the center conductor and sheath of a coax cable

A

Dielectric

195
Q

These IP addresses are entered manually by an administrator or user and do not use the DHCP server

A

Static IP Addresses

196
Q

The resistance of a curcuit to alternating current

A

Impedance

197
Q

CAE

A

Customer Account Executive

198
Q

XRE

A

Cross Platform Runtime Environment

199
Q

Used to provide fall protection when working from an aerial lift/ buckket truck

A

Body Harness

200
Q

Which cable has a fire-retardant jacket because it is part of the air distribution system, which requires a higher fire rating?

A

Plenum

201
Q

SPDIF

A

Sony/Philips Digital Interconnect Format

202
Q

A mandate by the FCC which requires cable operators only deploy set top boxes that have a PC card slot for a multichannel CableCARD to decrypt signals

A

Seperable Security

203
Q

The newest version of the IP protocol, it uses expanded features and addressing to overcome the older standard

A

IPv6

204
Q

MDU

A

Multiple Dwelling Unit

205
Q

Random, flucuating signals on a network that are not part of the channels audio/video or data carriers

A

Noise

206
Q

LASER

A

Light Amplification by the Stimulated Emission of Radiation

207
Q

How much signal loss is there for series 6 cable per 100 feet at 750 MHz? (Rule of Thumb)

A

6dB

208
Q

A utility to determine whether a specific IP address is accessable, it sends packets and waits for a reply

A

Ping

209
Q

What material is used for the outer jacket in standard coax cable?

A

PVC (PolyVinyl Chloride)

210
Q

Category 5 cable speed as defined by the EIA/TIA

A

10 & 100 Mbps

211
Q

A select range of IP addresses reserved for internal network usage. Cannot be used on the public internet

A

Private IP addresses

212
Q

HFC

A

Hybrid Fiber-Coax

213
Q

Which type and rating must our hard hats be?

A

Type I or II with an E rating

214
Q

substance that allows heat or electricity to pass through it

A

Conductor

215
Q

transmission techniques that manage the delivery of voice using IP packets

A

VoIP

216
Q

Loop intentionally formed in the cable to compensate for expansion and cantraction caused by temperature changes

A

Expansion Loop

217
Q

Amplitude distortion of a signal caused by the modulation of the signal by components of the power line frequency

A

Hum

218
Q

Used to identifiy location and severity of hidden faults in a cable line

A

TDR (Time Domain Reflectometer)

219
Q

What is the ANSI standard for our safety glasses?

A

Z87.1-2003

220
Q

what is the maximum size hole we should drill?

A

3/4 in.

221
Q

In what year did comcast add out of the home television viewing over the internet and mobile devices?

A

2007

222
Q

Comcast’s return (upstream) path

A

5-42 MHZ

223
Q

Any technology used to protect the interests of owners of content and services

A

DRM Digital Rights Management

224
Q

A range of wavelengths of electromagnetic emission

A

spectrum

225
Q

Maximum distance of CAT 6

A

328 feet (100 meters)

226
Q

Which three elements characterize RF signal?

A

wavelength, frequency, and amplitude

227
Q

A commcand line that displays the IP address, subnet mast, and default gateway for all adapters

A

Ipconfig

228
Q

What is the electrical hazard rating for our boots?

A

EH

229
Q

These span and connect multiple LANs together

A

WAN

230
Q

Our minimum clearance from power at the pole

A

40 in.

231
Q

differnece between a signals maximum or minimum value during one cycle (measured in volts)

A

Amplitude

232
Q

Category 5e cable speed as defined by the EIA and TIA

A

100 & 1000 Mbps

233
Q

speed dial 8 activate code

A

*74

234
Q

what is the minimum gauntlet length for leather faced climbing gloves?

A

4”

235
Q

translates domain names into IP addresses

A

DNS

236
Q

Anonymous Call Rejection activate/deactivate codes

A

77/87

237
Q

color used to designate communication

A

Orange

238
Q

Color used to designate Electrical power

A

Red

239
Q

Name the four types of IP addresses

A
  1. Private 2. Loopback 3. Automatic Private 4. Public
240
Q

Adapter that allows a customer to use their electrical system as a transmission path for the home network

A

HomePlug

241
Q

our minimum clearance from other telecomm at the midspan

A

6 in.

242
Q

DHCP

A

Dynamic Host Configuration Protocol

243
Q

A curcuit board or card that is installed in a device so that it can be connected to a network

A

NIC Network Interface Card

244
Q

What material is used for the outer jacket in underground drop cable?

A

Polyethylene

245
Q

The IEEE created which standards for use of radio signals over specified frequencies to transmit data?

A

802.11

246
Q

What is the weight rating of 1A ladders?

A

300 lbs

247
Q

A type of cable which contains two conductors and which share the same axis

A

Coax cable

248
Q

Cable loss equals

A

Footage X Cable loss per foot

249
Q

HDMI

A

High Definition Multimedia Interface

250
Q

what size hole should be drilled for a single cable?

A

3/8 in.

251
Q

Comcat’s Forward (downstream) path

A

54-1002 MHZ

252
Q

Wall plates should be at least how far from an electrical outlet?

A

6 in.

253
Q

A list of channel numbers and their associated stations for a particular headend

A

Channel Map

254
Q

What is the max speed of 802.11a?

A

54 Mbps

255
Q

Our minimum clearance above roofs not accessable to pedestrians

A

3 feet

256
Q

What is the weight rating of 1AA ladders?

A

375 lbs

257
Q

APIPA

A

Automatic Private IP Address

258
Q

call trace code

A

*57

259
Q

what is the key difference between MPEG-2 and MPEG-4?

A

Distance between the key frames (I-pictures)

260
Q

what gauge wire is required for series 11 or QR 320 drops?

A

6 AWG

261
Q

This isolates the alarm panel from the gateway in the telephone circuit

A

RJ31X

262
Q

the number of times a signal goes through a complete cycle in one second (measured in Hertz)

A

Frequency

263
Q

LRN

A

Local Routing Number

264
Q

What material is used for the outer jacket in plenum cable?

A

Teflon

265
Q

Delay associated with inconsistencies, or impairments in the data transport system

A

Latency

266
Q

NPS

A

Net Promoter System and Score

267
Q

NEC article for general requirements for grounding

A

Article 250

268
Q

Where was Comcast’s first system built?

A

Tupelo, Mississippi

269
Q

Our minimum clearance above a flat roof

A

10.5 feet

270
Q

a coax cable consists of which four parts?

A
  1. center conductor (copper clad steel) 2. dielectric 3.Braid/foil shield 4. outer jacket
271
Q

WAN

A

Wide Area Network

272
Q

NEC

A

Nation Electric Code