Workshop introduction

Question 1

What is human resource management

Answer 1

human resource management is the process of employing people, training them, compensating them, developing policies relating to them, and developing strategies to retain them

Question 2

Staffing four main steps

Answer 2

Staffing involves the entire hiring process from posting a job to negotiating a salary package.

1. Development of a staffing plan
2. Development of policies to encourage multiculturalism at work
3. recruitment
4. Selection

Question 3

development of workplace policies

Answer 3

One of the jobs of HRM is to develop the verbiage surrounding these policies. –> continuity within the orginasation.

1. Discipline policies
2. Vacation time policy
3. dress code
4. ethics policy
5. internet usage policy

Question 4

compensation and benefits administration

Answer 4

compensatiion includes anything the employee receives for his or her work. + comparable to similar jobs.

1. pay
2. health benefits
3. stock purchage plan
4. vacation time
5. sick leave
6. bonuses
7. tuition remibrusement

Question 5

Retention

Answer 5

keeping and motivating employees to stay with the organization. –> compensation is a major factor in employee retention. –> 90 percent leave because of:

1. iissues around the job they are performing
2. challenges wtih their manager
3. poor fit with organizational culture
4. poor workplace environment

Question 6

Training and development

Answer 6

new employees –> trained to do the job and develop for higher productivity.

1. job skills training, suuch as how to run a partricuular computuer program
2. training on cummunication
3. team-building activities
4. policy and legal training, such as sexuual harassment training and ethics.

Question 7

dealing with laws affecting employment

Answer 7

be aware of all laws that affect the workplace.

1. discrimination laws
2. health care requirements
3. compensation requirements such as the minimum wage
4. worker safety laws
5. labor laws

Question 8

Worker protection

Answer 8

ensuring workplace is up to federal and union standards

1. chemical hazards
2. heating and ventilation requirements
3. use of ‘‘no fragrance’’ zones
4. protection of private employee information

Question 9

Communication

Answer 9

good communication skills and excellent management skills are key to succesful human recouce managment

Question 10

awareness of external factors

Answer 10

consider outside forces that may affect the organization

1. globalization and offshoring
2. changes to employment law
3. health care costs
4. employee expectations
5. diversity of the workforce
6. changing demogrhapics of the workforce
7. a more highly educated workforce
8. layoffs and downsiizing
9. technology uused, such as HR databases
10. Increased use of social networking to distribute information to employees