Workplace

Question 1

The trend of increasing interaction between people on a worldwide scale because of advances in transportation and communication technology.

Answer 1

Globalization

Question 2

Any people or ethnic population forced or induced to leave its traditional homeland.

Answer 2

Diaspora

Question 3

Workforce in emerging economies becomes disproportionately young compared to developed economies.

Answer 3

Demographic Dichotomy

Question 4

Innovations created for or by emerging-economy markets and then imported by developed-economies.

Answer 4

Reverse Innovation

Question 5

Transfer of some work outside organization’s payroll. Vendor may be across the street or across the country.

Answer 5

Outsourcing

Question 6

Transfer of some work outside home country but still on payroll.

Answer 6

Offshoring

Question 7

Relocation of business processes to lower-cost location inside the same country.

Answer 7

Onshoring

Question 8

Contracting part of the business processes to external company at nearby country.

Answer 8

Near-shoring

Question 9

Decisions made at headquarters

Answer 9

Upstream

Question 10

Decisions made at local level

Answer 10

Downstream

Question 11

All products/services, processes, and strategy at all levels are developed in home country but may still export to other countries

Answer 11

International strategy

Question 12

Headquarters has little influence over remote subsidiaries.

Answer 12

Multidomestic strategy

Question 13

Headquarters develops and disseminates strategies, products, and services and all are the same worldwide.

Answer 13

Global strategy

Question 14

Remote locations chosen for their access to supplies, vendors, and local markets. Subsidiaries are permitted to make adaptations.

Answer 14

Transnational strategy

Question 15

Which 2 global strategies work with the high need for local responsiveness?

Answer 15

Transnational and multidomestic

Question 16

Which 2 global strategies work with the high need for global integration?

Answer 16

International and global

Question 17

What are the 5 traits that affect your ability to interact effectively with different cultures?

Answer 17

Openness
Flexibility
Social dexterity
Emotional awareness
Curiosity

Question 18

What are the 5 types of corporate culture?

Answer 18

Team-first (culture fit)
Elite (only the best)
Horizontal (all pitch in regardless of titles)
Conventional (traditional, def. hierarchies)
Progressive (sudden changes, uncertainty)

Question 19

Schein’s organizational culture model is divided into what 3 levels?

Answer 19

Artifacts and symbols
Espoused Values
Basic underlying assumptions

Question 20

This is the most widespread system of law in the world.

Answer 20

Civil Law

Question 21

The legal ability of a government to exercise authority beyond its normal boundaries.

Answer 21

Extraterritorial jurisdiction (ETJ)

Question 22

An international group or union in which the power and influence of member states transcend national boundaries or interests to share in decision-making.

Answer 22

Supranational/Regional

Question 23

The body of rules established by custom or treaty and recognized by nations as binding in their relations with one another.

Answer 23

International

Question 24

The effect of uncertainty on objectives

Answer 24

Risk

Question 25

Kaplan and Mike's 3 categories of risk

Answer 25

Preventable (internal, controllable, eliminate) Strategic (accepted, reduce probability) External (cannot be prevented, minimize)

Question 26

A situation where one party gets involved in a risky event knowing they're protected (insurance).

Answer 26

Moral Hazard

Question 27

Problem of motivating one party to act on behalf of another party.

Answer 27

Principal-Agent Problem

Question 28

A conflict between the private interests and the official responsibilities of a person in a position of trust.

Answer 28

Conflict of Interest

Question 29

The organization's commitment to operate ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local and global community.

Answer 29

CSR - Corporate Social Responsibility

Question 30

The 3 P's of positive results.

Answer 30

People Planet Profit

Question 31

The OECD (Org. for Economic Co-operation and Development) addresses corporate governance and have guidelines covering?

Answer 31

Transparency governance/disclosure Environment Consumer interests Workforce relations Bribery Science and tech application and access

Question 32

The 7 Caux principles, a set of international business standards based on the values of human dignity/common good.

Answer 32

1.Respect stakeholders beyond shareholders 2.Contribute to economic, social, and environmental development. 3.Build trust by going beyond the letter of the law. 4.Respect rules and conventions 5.Support responsible globalization 6.Respect the environment 7.Avoid illicit activities

Question 33

International standard developed to help organizations effectively assess and address those social and environmental responsibilities relevant to mission.

Answer 33

ISO 26000

Question 34

Encourages organizations to develop, maintain, and apply socially acceptable practices in the workplace.

Answer 34

SA8000

Question 35

How long to retain time cards, schedules, and unemployment compensation contributions?

Answer 35

2 years from date of last entry

Question 36

How long to retain payroll deductions, hours worked each day, sales and purchasing records?

Answer 36

4 years from date of last entry

Question 37

How long to retain OSHA 300 report?

Answer 37

5 years after the year reported, up to 30 years after employment ends

Question 38

Provides standards on a company's sustainability reporting guidelines

Answer 38

GRI - Global Reporting Initiative

Question 39

How long to retain I-9?

Answer 39

3 years from date of hire, or 1 year after termination, whichever is later.

Question 40

How long to retain social security and medicare tax information?

Answer 40

4 years after tax is due or paid, whichever is later

Question 41

How long to retain interview records and notes?

Answer 41

1 year or 3 years for affirmative action employers

Question 42

Federal contractors have additional compliance requirements monitored by?

Answer 42

OFCCP - Office of Federal Contract Compliance Programs