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SHRM-SCP Certification > Workplace > Flashcards

Workplace Flashcards

1
Q

The trend of increasing interaction between people on a worldwide scale because of advances in transportation and communication technology.

A

Globalization

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2
Q

Any people or ethnic population forced or induced to leave its traditional homeland.

A

Diaspora

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3
Q

Workforce in emerging economies becomes disproportionately young compared to developed economies.

A

Demographic Dichotomy

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4
Q

Innovations created for or by emerging-economy markets and then imported by developed-economies.

A

Reverse Innovation

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5
Q

Transfer of some work outside organization’s payroll. Vendor may be across the street or across the country.

A

Outsourcing

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6
Q

Transfer of some work outside home country but still on payroll.

A

Offshoring

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7
Q

Relocation of business processes to lower-cost location inside the same country.

A

Onshoring

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8
Q

Contracting part of the business processes to external company at nearby country.

A

Near-shoring

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9
Q

Decisions made at headquarters

A

Upstream

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10
Q

Decisions made at local level

A

Downstream

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11
Q

All products/services, processes, and strategy at all levels are developed in home country but may still export to other countries

A

International strategy

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12
Q

Headquarters has little influence over remote subsidiaries.

A

Multidomestic strategy

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13
Q

Headquarters develops and disseminates strategies, products, and services and all are the same worldwide.

A

Global strategy

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14
Q

Remote locations chosen for their access to supplies, vendors, and local markets. Subsidiaries are permitted to make adaptations.

A

Transnational strategy

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15
Q

Which 2 global strategies work with the high need for local responsiveness?

A

Transnational and multidomestic

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16
Q

Which 2 global strategies work with the high need for global integration?

A

International and global

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17
Q

What are the 5 traits that affect your ability to interact effectively with different cultures?

A

Openness
Flexibility
Social dexterity
Emotional awareness
Curiosity

18
Q

What are the 5 types of corporate culture?

A

Team-first (culture fit)
Elite (only the best)
Horizontal (all pitch in regardless of titles)
Conventional (traditional, def. hierarchies)
Progressive (sudden changes, uncertainty)

19
Q

Schein’s organizational culture model is divided into what 3 levels?

A

Artifacts and symbols
Espoused Values
Basic underlying assumptions

20
Q

This is the most widespread system of law in the world.

A

Civil Law

21
Q

The legal ability of a government to exercise authority beyond its normal boundaries.

A

Extraterritorial jurisdiction (ETJ)

22
Q

An international group or union in which the power and influence of member states transcend national boundaries or interests to share in decision-making.

A

Supranational/Regional

23
Q

The body of rules established by custom or treaty and recognized by nations as binding in their relations with one another.

A

International

24
Q

The effect of uncertainty on objectives

A

Risk

25
Q

Kaplan and Mike’s 3 categories of risk

A

Preventable (internal, controllable, eliminate)
Strategic (accepted, reduce probability)
External (cannot be prevented, minimize)

26
Q

A situation where one party gets involved in a risky event knowing they’re protected (insurance).

A

Moral Hazard

27
Q

Problem of motivating one party to act on behalf of another party.

A

Principal-Agent Problem

28
Q

A conflict between the private interests and the official responsibilities of a person in a position of trust.

A

Conflict of Interest

29
Q

The organization’s commitment to operate ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local and global community.

A

CSR - Corporate Social Responsibility

30
Q

The 3 P’s of positive results.

A

People
Planet
Profit

31
Q

The OECD (Org. for Economic Co-operation and Development) addresses corporate governance and have guidelines covering?

A

Transparency governance/disclosure
Environment
Consumer interests
Workforce relations
Bribery
Science and tech application and access

32
Q

The 7 Caux principles, a set of international business standards based on the values of human dignity/common good.

A

1.Respect stakeholders beyond shareholders
2.Contribute to economic, social, and environmental development.
3.Build trust by going beyond the letter of the law.
4.Respect rules and conventions
5.Support responsible globalization
6.Respect the environment
7.Avoid illicit activities

33
Q

International standard developed to help organizations effectively assess and address those social and environmental responsibilities relevant to mission.

A

ISO 26000

34
Q

Encourages organizations to develop, maintain, and apply socially acceptable practices in the workplace.

A

SA8000

35
Q

How long to retain time cards, schedules, and unemployment compensation contributions?

A

2 years from date of last entry

36
Q

How long to retain payroll deductions, hours worked each day, sales and purchasing records?

A

4 years from date of last entry

37
Q

How long to retain OSHA 300 report?

A

5 years after the year reported, up to 30 years after employment ends

38
Q

Provides standards on a company’s sustainability reporting guidelines

A

GRI - Global Reporting Initiative

39
Q

How long to retain I-9?

A

3 years from date of hire, or 1 year after termination, whichever is later.

40
Q

How long to retain social security and medicare tax information?

A

4 years after tax is due or paid, whichever is later

41
Q

How long to retain interview records and notes?

A

1 year or 3 years for affirmative action employers

42
Q

Federal contractors have additional compliance requirements monitored by?

A

OFCCP - Office of Federal Contract Compliance Programs

SHRM-SCP Certification (11 decks)

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