Working in Teams Flashcards
What is required for effective teamwork in health care?
Patient/service user centered care
Effect communication
Role clarification
Effective team functioning
Collaborative leadership
What drives effective teamwork?
Quality and safety
Person-centred care
Accessibility of information
Increased chronic conditions
Rising costs of care
Focus on care in rural communities
Health policy
What did the Health and Social Care Act 2012 do?
Meet the challenges of the 21st century including;
Services joining together
Resources used more efficiently
Dealing with workers becoming exhausted
Providing effective care
What are some barriers to effective teamwork?
Lack od understanding of roles and responsibilities
Stereotyping of roles
Negative organisational culture
Ineffective communication
Conflict
What are the different stages of team development?
Forming
Storming
Norming
Performing
Adjourning
What happens at the forming stage?
Orientation to task and group, identifying boundaries
What happens at the storming stage?
Conflict and polarization
Team members challenge and question
What happens at the norming stage?
Cohesiveness, acceptance and understanding
What happens in performing stage?
Performance of task, flexible roles and function
What happens at the adjourning stage?
Task ends
What are the function of task roles?
Getting the job done from idea to action
What are the function of personal/ social roles?
Required for effective functioning
What are the dysfunctional/ individual roles/
Disrupts progress and weakens interpersonal connections
Examples of task roles
Initiator
Information seeker
Elaborator
Energizer
Recorder
Examples of personal/social roles
Encourager
Harmonizer
Compromiser
Gatekeeper
Follower
