Wk 10 - Global, cultural, legal and ethical issues

Question 1

Describe the types of risks associated with Business Information systems

Answer 1

When a purposeful or accidental event negatively impacts on a process or related information.

Categories:

failure of confidentiality
integrity of info
availability of process / info

Question 2

Name some examples of risks to business info systems.

Answer 2

Accidental or criminal disclosure of info
Acts of nature
Alterations of software - eg virus etc
Bandwidth usage - misuse or lack of capacity
Electrical interference / disruption - power problems
Intentional alteration of data
System configuration error - erroneous config error during maintenance or install.
Telecommunication malfunction / interruption - comms link faults

Question 3

Describe issues related to global EQUALITY and INFORMATION DISSEMINATION.

NTCC

Answer 3

needs - diverse

trends global v cultural

Coordinating the spread of information.

Cultural and language barriers.

Question 4

Highlight some of the legal issues to be considered

Answer 4

Unclear jurisdictions.

The speed of comms outpaces legal instruments that regulate it.

Complex network and interrelationships the web promotes.

Question 5

Identify the differences between an ethical computer use policy and an acceptable computer use policy

Answer 5

Ethical computer use policy - guides users in what they are allowed to use the orgs computing resources for.

Acceptable use policy - explicitly states what they cannot use them for, requires acceptance and confirmation of the policy in order to access the network or internet.

Question 6

Summarise the guidelines for creating an information privacy policy.

Answer 6

Policy must protect personal info.

Easy to find, read, understand.

Offer choice, obtain consent.

Take steps to make info secure.

Question 7

Describe the relationship between an e-mail privacy policy and an Internet use policy

Answer 7

Both should clearly state:

Will monitor
What monitor
How monitor
Consequences

Question 8

Explain the effects of spam on an organisation

Answer 8

40-60% more emails.
Costs for staff wading through it
Costs of filters and anti spam processes.
Inaccurate controls can block important info.

Question 9

Begin to understand the CHALLENGES that business faces in the GLOBAL ECONOMY

NTV

Answer 9

Needs - diverse
Non standardised technology.
Variation in regulation, logistics & promotional channels.