WEEK THIRTEEN Flashcards
purchase requisitions
formal request from staff for supplies/equipement
purchase order
form that authorizes a purchase
most common scheduling
computerized scheduling
Applying the matrix
- block off times unavailable
- appointments can be group by provider, appt types, or resources(surgery room/lab)
stream scheduling (time specific scheduling)
- patients scheduled for specific times
- at regular intervals
wave scheduling
- flexibility for people who are late and/or require more or less time
- three patients are scheduled at the same time at the top of the hour
Modified Wave Scheduling
two patients scheduled at the top of the hour and a 3rd scheduled 30 mins later
Double booking scheduling
- two patients scheduled at the same time
- work in patients with acute illness
- creates delays for patients and providers
cluster/categorized scheduling
- grouping patients with similar exam types, conditions, or treatments, within a certain time block during the day (ultrasounds)
established patient
person who has received professional services from a physician within a previous 3 years
F/U duration
- follow up appt: 20-30 mins
New patients will be required to fill out
- notice of privacy
- medical history
- HIPPA release forms
NP duration
new patient: 45- 1hr
S/R duration
suture removal: 10 - 20 min
CPE duration
Complete physical exam 30-60 mins
CAN
cancellation: 0 mins
NS duration
No show: 0 mins
P & P
Pelvic exam and Pap Smear: 15-30 mins
Superbill or Encounter
Created when the medical assistant and physician see the patient in person (billing purposes)
comprehensive appt
new or established patient for a specified complaint at highest coding level, multiple complaints, injuries, or worsening chronic conditions
most common size of envelopes
no. 10
formal business stationary
- name and address
- associates
- phone and fax numbers
- website info and e-mail
most used outgoing mail
first class